Customer Service Representative #34547
Office Call Center Mount Laurel, NJ
Contract To Hire May 25, 2023
Office Call Center
Customer Service Representative
Our client is seeking a customer service professional to join their team in Mount Laurel, NJ! The Customer Service Representative is primarily responsible for providing exceptional customer service by answering questions, addressing concerns, and resolving any issues that may arise. This exciting Temporary-to-Permanent position is offering up to $22/hr!
Responsibilities of the Customer Service Representative include:
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Our client is seeking a customer service professional to join their team in Mount Laurel, NJ! The Customer Service Representative is primarily responsible for providing exceptional customer service by answering questions, addressing concerns, and resolving any issues that may arise. This exciting Temporary-to-Permanent position is offering up to $22/hr!
Responsibilities of the Customer Service Representative include:
- Responding promptly to customer inquiries via phone, email, or chat
- Providing accurate information about products and services
- Handling and resolving customer complaints, escalating to higher-level support if necessary
- Processing orders, forms, applications, and requests
- Keeping accurate records of customer interactions and transactions
- Maintaining a high level of product and service knowledge
- Working collaboratively with other departments to resolve customer issues
- Providing feedback on the efficiency of the customer service process
- Participating in training and development programs to improve performance and customer service skills
- High School Diploma or equivalent
- Previous experience in customer service, sales, or a related field
- Excellent communication and interpersonal skills
- Ability to work well in a team
- Strong problem-solving and critical-thinking abilities
- Experience in Dental/Medical technology industry is a plus
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.