Legal Collections Specialist #34555
Office Call Center
PhiladelphiaPA Direct Hire May 26, 2023
Contemporary Staffing Solutions is seeking a Collections Specialist to join our client in Philadelphia, PA! The Collections Specialist is primarily responsible for managing and recovering outstanding debts owed to the organization. This Direct-Hire opportunity is offering $50,000-$62,000/year! 

Responsibilities of the Collections Specialist include:
  • Resolve non-payment issues via direct contact with internal and external clients.
  • Provide customer service regarding collection issues, review account adjustments, and resolve client discrepancies and short payments.
  • Responsible for monitoring small AR balances for write-offs, customer reconciliations, and applying or refunding unapplied cash balances.
  • Create and maintain collection forecast.
  • Meet with manager regularly to discuss monthly and annual collection forecast.
  • Enlist the efforts of senior management when necessary, to accelerate the collection process.
  • Provide AR statements to internal and external clients as appropriate.
  • Reconcile customer disputes as they pertain to payment of outstanding balances.
  • Assist in ad hoc client payment projects.
  • Perform other assigned tasks and duties as necessary to support the department.
Qualifications of the Collections Specialist include:
  • Service oriented, self-motivated individual who consistantly performs with a high snese of urgency and pride in product.
  • Microsoft Excel and Microsoft Office products.
  • Excellent communication and interpersonal skills, both oral and written, and an ability to establish and maintain relationships with partners, attorneys, staff, clients, and other third-party vendors.
  • Experience with SharePoint software is helpful, but not required. 

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: