Job Title: Bilingual Front Office Coordinator

Job Overview:
Contemporary Staffing Solutions is seeking a Bilingual Front Office Coordinator to join our client to support daily front-office operations while serving as a key communication bridge for Spanish- and English-speaking customers. This onsite, direct hire role in West Grove, PA blends customer service and administrative responsibilities in a fast-paced, customer-facing environment. The ideal candidate is comfortable working independently, handling in-person and phone-based inquiries, and ensuring smooth day-to-day office flow. This position offers long-term stability with a consistent schedule and some flexibility.

Compensation:
$20.00–$25.00/hour (OT eligible)

Work Schedule:
Monday–Friday, 7:00 AM–5:00 PM (some flexibility)

Key Responsibilities of the Bilingual Front Office Coordinator:

• Act as a bilingual liaison by translating and facilitating communication between Spanish-speaking customers and internal teams as needed

• Manage both front-desk and phone-based customer interactions, responding to inquiries related to billing, payments, and general account support

• Support day-to-day administrative tasks including scheduling, recordkeeping, and coordination to ensure smooth office operations

• Handle billing questions and cash-related transactions with accuracy, professionalism, and attention to detail

• Work independently to prioritize responsibilities while maintaining a professional, welcoming front office environment

Qualifications and Skills for the Bilingual Front Office Coordinator:

• Fluency in both Spanish and English, with the ability to communicate and translate confidently in a professional setting

• Previous experience in a blended customer service and administrative role within a front office environment

• Strong verbal communication skills, including a clear, friendly, and professional phone presence

• Ability to manage in-person and over-the-phone interactions while maintaining organization and accuracy

• Prior experience in the utilities industry is a strong plus, though not required

Why Join Us?
This direct hire role offers long-term stability and the chance to become a valued part of an onsite team. You’ll have the opportunity to use your bilingual skills daily while building lasting relationships with customers and coworkers. It’s a great opportunity for someone who enjoys autonomy, variety, and being a trusted front-office resource.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.