Dover, DE
Contract Sep 25, 2023 Marketing Contemporary Staffing Solutions is seeking a Community Affairs Coordinator to join our client in Dover, DE for a REMOTE opportunity! The Community Affairs Coordinator is primarily responsible for coordinating with internal and external customers to help drive and implement Social Goals for the Corporation. This CONTRACT opportunity is offering $18-30/HR!
Responsibilities of the Community Affairs Coordinator include:
Provide assistance to employees on the submission of service hours and guidelines
Aide in volunteer tracking and reporting, fulfill reporting request and monitor and update the database.
Ensures that partnerships, and community support and engagements promote initiatives and goals
Creates, executes, and coordinates strategic philanthropic programs and plans, including charitable giving and volunteer.
Requirements of the Community Affairs Coordinator include:
Bachelor’s degree preferred
1-3 years of experience in Marketing, Communications, Public Relations or related field.
Proficient with Microsoft Office Suite, Word, Excel and PowerPoint
Project Management Skills
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus on Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com
Dover, DE
Contract Sep 25, 2023 Marketing Contemporary Staffing Solutions is seeking a Marketing & Communications Coordinator to join our client in Debary, FL for a REMOTE opportunity! The Marketing & Communications Coordinator is primarily responsible for the design and coordination of various advertising/marketing/communications projects, events and other administrative tasks required for the effective operation of the team. This CONTRACT opportunity is offering $18-30/HR!
Responsibilities of the Marketing & Communications Coordinator include:
Assists with developing and maintaining project tracking spreadsheets
Ensures timely delivery of requests, coordinating with SMEs and other team members on design and implementation.
Completes daily administrative tasks to ensure the functionality and coordination of the department’s activities.
Assists department managers in the coordination of marketing events, traditional or digital marketing campaigns, social media advertising, communications bulletins or any other marketing/communications related needs.
Coordinates requests for and delivery of promotional items for all marketing and sales department needs
Requirements of the Marketing & Communications Coordinator include:
Bachelor’s degree preferred
1-3 years of experience in Marketing, Communications, Public Relations or related field.
Familiarity with CRM platforms like Salesforce and HubSpot is preferred.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus on Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com
Havertown, PA
Direct Hire Sep 25, 2023 Accounting Finance Contemporary Staffing Solutions is seeking a Bookkeeper to join our client in Havertown, PA for a ONSITE opportunity! The Bookkeeper is primarily responsible for financial transactions and record keeping . This DIRECT-HIRE opportunity is starting at $48k/year!
Responsibilities of the Bookkeeper include:
Maintains records of financial transactions by posting transactions, reconciling company bank accounts and credit cards.
Posts payroll journal entries; adjusting entries.
Prepare financial reports, including profit and loss statements and balance sheets
Preparing monthly and quarterly internal statements
Charges expenses to accounts by analyzing invoice/expense reports.
Manage the general ledger, including adjusting entries.
Maintain consistent system of accounts, with supporting filing system.
Assists in end of year closeout and final reporting.
Issues stop payments/voids transactions.
Overseeing collections, accounts receivable and payable
Monitoring business cash flow
Assist with payroll processing as needed.
Requirements of the Bookkeeper include:
Bachelor’s degree in accounting or related field preferred, or Certified Bookkeeper designation a plus.
2 years of experience Bookkeeping with proficiency in QuickBooks
High degree of accuracy and attention to detail.
Ability to operate independently, with minimal direction.
Excellent communication skills, both written and verbal.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus on Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com
Swedesboro, NJ
Direct Hire Sep 25, 2023 Accounting Finance Contemporary Staffing Solutions is seeking a AP Specialist to join our client in Swedesboro, NJ for a ONSITE opportunity! The AP Specialist is primarily responsible for invoices, payroll data entry, etc. This DIRECT-HIRE opportunity is offering $50K/year!
Responsibilities of the AP Specialist include:
Receive, review, and process invoices, ensuring accuracy and compliance with company policies.
Maintain positive vendor relationships, handle inquiries, and negotiate payment terms.
Maintain organized and accurate accounts payable records, tracking invoices and payments.
Ensure adherence to financial regulations and internal controls, including tax compliance.
Requirements of the AP Specialist include:
1-2 years of AP experience
Bachelor's degree in finance, accounting, or related field preferred.
Proficiency in accounting software and Microsoft Excel.
Strong attention to detail and analytical skills.
Familiarity with accounting principles and financial processes.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus on Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Seabrook, NJ
Contract Sep 22, 2023 Accounting Finance Accounts Payable Clerk
Contemporary Staffing Solutions is seeking a detail oriented Accounts Payable Clerk to join our client in Seabrook, NJ! As the Accounts Payable Clerk, you will be responsible for processing invoices utilizing the client's AP technology on a weekly basis. This is a temporary, on-site opportunity starting at $25/hour!
Responsibilities of the Accounts Payable Clerk Include:
Process approximately 300 invoices per week utilizing the client's AP software technology.
Provide additional data entry and Microsoft Excel reporting support for the Accounting Department.
Communicate with managers regarding accounts payable issues/concerns or general updates, as needed.
Ensure accuracy and timeliness of all data entry and invoice payment.
Requirements of the Accounts Payable Clerk:
1-3 years of Accounts Payable experience.
Experience with completing high-volume invoice processing.
Excellent written and verbal communication skills.
Strong proficiency in Microsoft Excel.
Dresher, PA
Contract To Hire Sep 22, 2023 Office Call Center ERISA Support Admin
Contemporary Staffing Solutions is seeking an organized, detail oriented ERISA Support Admin to join our client, a national provider in retirement and college savings services! As the ERISA Support Admin, you will be responsible for providing administrative support services to the client's ERISA consulting team members. This is a temporary-to-hire opportunity offering $25/hour!
Responsibilities of the ERISA Analyst Include:
Provide administrative support for consultants who are advising clients of retirement and college savings plan designs.
Review plan documentation for errors and mark accordingly.
Perform Microsoft Excel spreadsheet data management and analysis including calculations, Pivot Tables, and vLookups.
Maintain knowledge of plan and product offerings, as well as the industry, to meet customer service level standards.
Participate in continuing education sessions to progress in the department.
Requirements of the ERISA Analyst:
Bachelor's Degree in Finance, Accounting, Economics, or another related field, required.
Experience working in an administrative role.
Strong proficiency in Microsoft Office Suite; Excel testing required for candidacy.
Excellent written and verbal communication and organizational skills.
Dresher, PA
Contract To Hire Sep 22, 2023 Office Call Center ERISA Analyst
Contemporary Staffing Solutions is seeking a detail oriented ERISA Analyst to join our client, a national provider in retirement and college savings services! As the ERISA Analyst, you will be responsible for providing consulting services to customers. This is a temporary-to-hire opportunity starting at $27/hour!
Responsibilities of the ERISA Analyst Include:
Provide consultative services to customers on retirement or college savings plan designs; assess the customers needs and goals to offer the best solutions.
Review plan documentation for errors and mark accordingly.
Analyze and update existing ERISA training materials for department training sessions; conduct training presentations to the department utilizing prepared materials.
Maintain knowledge of plan and product offerings, as well as the industry, to meet customer service level standards.
Participate in continuing education sessions to become a mentor to other employees in the department.
Requirements of the ERISA Analyst:
Bachelor's Degree in Finance, Accounting, Economics, or another related field, required.
Experience working in a consulting, administrative, or customer service/client facing role.
Strong proficiency in Microsoft Office Suite.
Excellent written and verbal communication and organizational skills.
Prior experience training/mentoring employees preferred.
Philadelphia, PA
Direct Hire Sep 22, 2023 HR Corporate Recruiter
Contemporary Staffing Solutions is seeking an experienced Corporate Recruiter to join our client in Philadelphia, PA! As the Corporate Recruiter, you will be responsible for sourcing, screening, scheduling candidates for interviews, and assisting new hires through the onboarding process. This is a remote, direct hire opportunity offering up to $80,000 per year!
Responsibilities of the Corporate Recruiter Include:
Communicate with hiring managers on an ongoing basis to discuss hiring needs; provide advice and assistance to hiring managers on the interviewing and candidate selection process.
Source candidates by utilizing a variety of recruiting tools, such as LinkedIn Recruiter, ZipRecruiter, Indeed, the company's website, job fairs, and referrals.
Conduct phone interviews with candidates utilizing behavioral based interviewing techniques to assess candidates' qualifications for openings.
Schedule and coordinate interview process with hiring managers.
Accurately maintain candidate records in the Applicant Tracking System (ATS).
Utilize diversity, equity, and inclusion (DEI) strategies throughout the sourcing, interviewing, and hiring process to create a diverse pool of applicants.
Prepare recruitment materials, such as sell sheets and job descriptions, to provide to candidates and present at local job fairs.
Requirements of the Corporate Recruiter:
Bachelor's Degree in Business, Human Resources, Communications, or another related field, preferred.
3-5 years of full-cycle recruiting experience required.
Excellent written and verbal communication and organizational skills.
Proficient in Microsoft Office Suite.
Experience utilizing an Applicant Tracking System (ATS).
Able to travel to local job fairs in the Pennsylvania, Delaware, and New Jersey areas.
Sanford, NC
Contract To Hire Sep 22, 2023 Office Call Center Customer Service Representative
Contemporary Staffing Solutions is seeking a friendly, responsible Customer Service Representative to join our client in Sanford, NC! As the Customer Service Representative, you will be responsible for taking inbound calls and making outbound calls in our client's sales center, in addition to billing and accepting payments on customer accounts. This is a temporary, on-site opportunity offering $20/hour!
Responsibilities of the Customer Service Representative Include:
Assist customers in the sales showroom with any inquiries.
Maintain customer accounts by entering any changes, charging accounts for services, collecting and reconciling payments, and issuing credits or adjustments, as needed.
Receive and communicate any order information from the sales center to the service department for production.
Monitor and implement any changes in company policies or documentation requirements, methods of payment, and reconciliation of accounts.
Review customer budgets and assist in the preparation of increase of customer budget amounts.
Perform credit history checks on any prospective customers.
Maintains excellent level of customer service through all customer interactions.
Requirements of the Customer Service Representative:
1-2 years of clerical or customer service experience within a call center environment, preferred.
Excellent written and verbal communication skills.
Experience handling cash and receiving customer payments.
Proficient in Microsoft Office Suite.
Strong computer, math, and collection skills.
Philadelphia, PA
Contract To Hire Sep 21, 2023 Office Call Center
Contemporary Staffing Solutions is seeking a Compliance Specialist to join our client for a remote opportunity in Philadelphia, PA (with occasional onsite department and leadership meetings)! This Contract opportunity is offering $23.33-$32/HR!
Key Responsibilities:
Drafting Contracts and Agreements: Using MS Word and Adobe PDF editor, you will be responsible for drafting contracts and agreements for our fixed funded clients based on provided templates. This will involve reviewing proposals and onboarding documents to gather necessary data for contract creation. Timely completion of contracts is crucial to meet internal Service Level Agreements (SLAs).
Processing Onboarding Agreements and Forms: You will process onboarding agreements and forms, ensuring that all documentation is complete and accurate. Collaboration with Client Implementation and Account Management teams will be necessary to obtain any missing or incorrect documentation. Keeping meticulous records of the progress for each client is essential to meet internal SLAs.
Managing Documentation for PHI Access: You will ensure that the appropriate agreements and documentation are received to add contacts to an Excel file, enabling requests and receipt of Protected Health Information (PHI).
Attending Internal Meetings: You will actively participate in meetings with internal business partners, providing updates on the status of agreements, contracts, and forms for each client.
Key Skills and Qualifications:
Advanced proficiency in MS Word, Excel, and Adobe PDF editor.
Exceptional multitasking abilities, capable of working efficiently in a dynamic and fast-paced environment with stringent deadlines.
Strong attention to detail and organizational skills, as the role involves managing multiple documents, contracts, and agreements for each client.
Self-motivated and capable of working independently to complete tasks.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Lake Mary, FL
Contract To Hire Sep 21, 2023 Office Call Center Contemporary Staffing Solutions is seeking a Presentation Specialist to join our client in Lake Mary, FL! The Presentation Specialist is primarily responsible for fulfillment of sales presentations, proposals/RFP’s, various plan reports, and marketing materials as well as provide support for distribution of mass mailings and maintain appropriate inventory levels of marketing support materials. This Contract-to-Hire opportunity is offering $20/HR!
Responsibilities of the Presentation Specialist include:
Performs the day-to-day print production of various sales, marketing and client materials.
Assembles and packages all materials for marketing support and sales presentations.
Maintains and updates presentations templates and related materials as directed.
Prints, assembles and ships various reporting packages—annual plan reviews, quarterly investment manager reviews, etc.
Collaborates with various departments in the print production requests.
Provides support for the distribution of mass mailings including letters, regulatory notices, account statements, and enrollment materials.
Maintains an adequate inventory of all marketing support materials.
Receives and processes requests for materials and ensure that materials are delivered in a timely manner.
Complete order requests to replenish inventory as necessary.
Produces periodic activity reports of material requests for review by senior management.
Assists management on projects as needed. Coordinates details, creates records, tracks assignments, and follows up on replies relating to special projects as directed.
Maintains Compliance record files of all sales related materials.
Consistently meets and/or exceeds performance expectations, working under pressure in a very fast paced, demanding environment, continuously under tight deadlines
Focuses on learning in everyday activities and events
Collaborates with and openly shares knowledge with colleagues
Regular, reliable and punctual attendance
Qualifications of the Presentation Specialist include:
High School equivalent with 1-3 years of directly related marketing production experience in a high-volume environment or combination of education and experience.
Excellent/expert level of Microsoft Word and PowerPoint. Intermediate level knowledge of Microsoft Excel, Adobe Acrobat, Microsoft Outlook and standard office equipment
College degree is preferred
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Philadelphia, PA
Contract To Hire Sep 21, 2023 Office Call Center Contemporary Staffing Solutions is seeking a Customer Care Representative to join our client for a hybrid position in Philadelphia, PA! Working with minimal supervision, the Customer Care Representative interprets existing policy provisions and communicates essential information to Agents, Policyholders, Employees, and Claimants via telephone communication. This role involves addressing inquiries related to policy coverage, premiums, status, and current company procedures. This Contract-to-Hire opportunity is offering $19/HR!
Duties and Responsibilities:
Efficiently handle customer complaints and inquiries while maintaining a high standard of courtesy.
Provide comprehensive information on active insurance products to Agents, Policyholders, and Employees in easily understandable terms.
Resolve a wide range of customer issues, demonstrating effective problem-solving skills.
Offer clear and concise guidance on complex problems requiring extensive research beyond the scope of a Representative.
Maintain a detailed log of incoming calls from customers and field personnel.
Ensure the satisfactory resolution of problems and requests by diligently following up.
Engage in proactive communication with Policyholders and Agents regarding policy changes.
Undertake specific projects related to policy management.
Collaborate with other departments to address customer service challenges.
Possess expertise in managing address and correspondent changes.
Explain electronic billing and guide customers on how to download free upgrades or enroll online.
Education, Qualifications, and Experience:
High School Diploma or equivalent is required, with a relevant Associate's Degree highly preferred.
Proficiency in bilingual communication (English/Spanish) is strongly preferred.
Minimum of 5 years of relevant experience in a high-volume service environment.
Comprehensive knowledge of Group Administration, Individual Administration, and basic claim processing.
Exceptional judgment and problem-solving abilities.
Exemplary telephone etiquette and outstanding communication skills to address customer complaints and problems promptly and courteously.
Ability to interpret Group and Annuity insurance contracts.
Strong follow-through and organizational skills.
Adaptable to a fast-paced environment with highly developed time management skills.
Self-motivated and dedicated to delivering exceptional service.
Possess strong interpersonal skills and a customer-centric approach.
Proficient in handling challenging callers with finesse.
Effective in a multitasking, team-oriented environment.
Competent in using personal computers, Windows, and Excel.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
West Chester, PA
Contract Sep 21, 2023 Accounting Finance Contemporary Staffing Solutions is seeking a Part-Time Tax Analyst to join our client for a remote opportunity (must reside in one of the following states: Delaware, Florida, Idaho, North Carolina, New Jersey, New York, Pennsylvania, South Carolina, Tennessee, Virginia, Washington)! This Contract opportunity is offering $30/HR!
Job Description:
Autonomously devises methods and protocols for novel or specialized tasks.
Prepares tax returns, filings, and disclosures within the designated tax discipline. Computes estimated payments and contributes to the accurate, efficient, and punctual remittance of specified taxes. Constructs monthly journal entries, accruals, and reconciliations associated with tax activities.
Manages tax policies, processes, and maintains compliance with SOX documentation requirements in the assigned tax domain.
Conducts comprehensive research on tax matters pertaining to existing or forthcoming legislation in the designated tax field. Formulates and implements solutions for intricate tax challenges based on research findings.
Assists in tax audits and compliance matters specific to the allocated tax area, including incentives, depreciation schedules, and quarterly estimated income tax payments.
Undertakes research essential for advising management on the tax consequences stemming from organizational actions. Proposes remedies to address concerns and minimize potential risks and costs.
Champions tax process enhancements through the integration of technology.
Job Requirements:
Proficient analytical capabilities.
Outstanding written, verbal, and interpersonal communication skills.
Demonstrated ability to proactively problem-solve and thrive in a multitasking environment.
Familiarity with established tax methodologies and industry practices.
Possible specialized knowledge or prior experience in a particular tax discipline.
Experience: A minimum of 2 years of experience in tax or a related field.
Education: Possession of a Bachelor's Degree in Finance, Accounting, or a related field, or equivalent work experience.
Certifications: While not mandatory, having a Master's in Tax or a CPA certification is advantageous.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Farmingdale, NY
Contract Sep 21, 2023 Office Call Center Contemporary Staffing Solutions is seeking a Lease Buyout Administrator to join our client in Farmingdale, NY! As a Lease Buyout Coordinator, your primary responsibility will be the efficient processing of lease buyout documents, encompassing customer purchases, loan extensions, and returns. You will create a welcoming and courteous atmosphere for customers, whether they interact with you in person or over the phone. Effective communication, both written and verbal, with lessees, dealers, credit unions, and customers regarding lease return center services and policies will be a key aspect of your role. Collaborating with the Lease Buyout Advisor, you will request, receive, and handle all essential paperwork needed for finalizing lease-to-loan conversions. This Contract opportunity is offering $20-$25/HR!
Key Duties:
Prepare all necessary pre-appointment documents to enhance customer interactions.
Gather and organize payoff information from credit unions, documenting it in a workbook before passing it to the Lease Buyout Advisor.
Collect any additional customer documentation as assigned by the Lease Buyout Advisor.
Conduct thorough audits of all paperwork and workbooks to ensure 100% accuracy and completion.
Follow up on requests for payoff information from credit unions and prepare payoff letter documentation in the workbook prior to handoff to the Lease Buyout Advisor.
Adhere to deadlines and adapt to changing circumstances, maintaining prompt and professional responses to all customers.
Document all customer interactions, whether through phone calls, paperwork, or face-to-face meetings, using the client’s AF proprietary LMMS and ALS systems.
Contact Credit Union partners to verify remaining payments or the current account status of off-lease vehicles before invoicing.
Requirements:
High School Degree Required; College Degree Preferred
1-3 years of Administrative Experience
1-3 years of Customer Service Experience
Finance or Automotive Experience Preferred
Proficiency in Microsoft Office products and internal software systems is essential to streamline the lease-end process.
Possess expert knowledge of the client’s auto finance "no surprise policy" for excess wear and tear.
Demonstrate expertise in the New York State Attorney General Leasing Excess Wear and Damage Arbitration Program.
Exhibit excellent written and verbal communication skills.
Foster a collaborative and helpful environment, prioritizing the assistance of customers and colleagues alike.
Be a positive and motivating influence within the team.
Embrace a collaborative ethos, as all members of the Lease Buyout department are cross trained to support the overall process. Proactive efforts to seek additional administrative support and training when needed are expected.
May require occasional additional hours based on business needs or perform other duties as assigned by the supervisor.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Philadelphia, PA
Contract To Hire Sep 21, 2023 Other Area(s) Contemporary Staffing Solutions is seeking a Learning Design Specialist to join our client in Philadelphia, PA! As a Learning Design Specialist, you will play a pivotal role in crafting and delivering effective learning solutions tailored to specific audiences across various functional areas at Independence. In this role, you will collaborate closely with subject matter experts and fellow learning specialists to develop comprehensive learning materials that bolster job performance and boost overall productivity. This Contract-to-Hire opportunity is offering $30-$36.66/hr!
Key Responsibilities:
Instructional Design:
Develop innovative and impactful learning strategies, encompassing a mix of classroom and virtual instructor-led training, eLearning, microlearning, and blended learning.
Clearly define learning and performance objectives, outlining content structures, curriculum plans, and design documents to serve as roadmaps for the creation of learning materials and assessments.
Content Development:
Adhere to Independence University's design and development standards to produce engaging, high-quality learning materials. This includes participant guides, instructor guides, presentation files, handouts, job aids, videos, audio recordings, and other educational assets.
Employ logical organization techniques to simplify complex information for optimal comprehension.
Adapt and transform existing content into fresh and effective learning solutions.
Learning Enhancement:
Design and craft interactive learning activities, sustainers, knowledge checks, and pre/post assessments to enrich the learning experience.
Create impactful instructional graphics that aid in conveying key concepts.
Formulate assessments, including situational and scenario-based questions, to reinforce learning.
Multimedia Integration:
Utilize authoring tools to create diverse learning resources, such as eLearning courses, microlearning modules, simulations, videos, audio clips, and animations.
Integrate available external learning resources, such as reference materials, electronic books, documents, and LinkedIn Learning assets, into blended learning solutions.
Content Management:
Maintain, update, and efficiently manage existing curriculum and course materials within a centralized repository.
Oversee review and approval processes, including collaborating with subject matter experts and conducting quality assessments.
Qualifications for the Learning Design Specialist Role:
A bachelor's degree in instructional design, educational technology, instructional technology, or a related field is preferred. A master's degree in a related discipline is a plus.
Proven experience in instructional design and curriculum development.
Demonstrated expertise in creating effective learning solutions for diverse audiences in various formats, including eLearning, instructor-led training, and blended learning.
Proficiency in instructional design methodologies, adult learning principles, and learning assessment techniques.
Familiarity with the latest trends and best practices in instructional design and eLearning development.
Strong proficiency in eLearning authoring tools (e.g., Articulate Storyline, Adobe Captivate, or similar software).
Experience with multimedia editing tools for creating engaging learning content.
Ability to work with learning management systems (LMS) and other relevant software platforms.
A creative mindset with the ability to think outside the box to design engaging and interactive learning experiences.
Proficiency in creating visually appealing instructional graphics and multimedia elements.
Excellent written and verbal communication skills.
Ability to collaborate effectively with subject matter experts, stakeholders, and cross-functional teams.
Strong organizational and project management skills, with the ability to prioritize tasks and meet deadlines.
Experience managing the end-to-end development of learning materials.
A willingness to adapt to evolving technologies, methodologies, and learning needs within the organization.
Ability to handle multiple projects simultaneously and adapt to changing priorities.
A commitment to producing high-quality learning content that meets organizational standards and objectives.
Attention to detail and a focus on accuracy and completeness.
A passion for staying updated on industry trends and emerging technologies in the field of instructional design and adult learning.
Strong analytical and problem-solving abilities to address challenges in designing effective learning solutions.
A collaborative and team-oriented attitude, with the ability to work effectively in a diverse and dynamic environment.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Wilmington, DE
Contract Sep 21, 2023 Accounting Finance Contemporary Staffing Solutions is seeking an Item Processing Clerk to join our client in Wilmington, DE! The incumbent in this role will oversee the day-to-day production operations within a designated functional sector of Computer Operations. This position involves critical tasks such as data entry, reconciliation, and data extraction utilizing the VisionIP and Direct Branch and Merchant systems. Maintaining a daily workflow to ensure departmental deadlines are met is paramount. This Contract opportunity is offering $21-$22/HR!
Key Responsibilities:
Meeting Production Deadlines: Ensure the timely completion of production tasks in accordance with departmental service level agreements, including transit item shipments, file extract releases, statement processing, and exception file management.
Data Processing: Process various transactions, including checks, cash handling, checking and savings account transactions, deposit and withdrawal tickets, and miscellaneous items sent for proofing through the VisionIP system.
Reconciliation: Independently address out-of-balance conditions with minimal supervision, and prepare and document customer correction documents.
Balancing Operations: Perform reject key entry and balance to reconcile necessary totals for both branch and xPress Deposit processes.
Quality Control: Execute quality control checks on incoming work to ensure accurate and efficient capture of transaction documents.
Preparation for Processing: Prepare reader/sorter and work for processing across various run types, such as Unclearing, POD, Loans, and represented work.
Imaging Work: Process all types of runs (Unclearing, POD, ATM, Loans, etc.) through imaging workstations, including balancing, extracting to the core processor, and validation.
Clearing House Operations: Prepare clearing house settlement and outgoing transit work, as well as cash letters.
Equipment Operation: Operate NCR 7766 proof machine for encoding work and re-imaging problem items and batches using an imaging workstation scanner as required.
Branch Assistance: Assist branches with inquiries and act as a liaison to Adjustments and POD Settlement to resolve issues stemming from item processing output.
Additional Duties: Perform other tasks as required by the department.
Qualifications:
Requires a minimum of 6 months of experience in a high-volume data entry or item processing environment.
Good oral communication skills, with frequent interactions with retail representatives, including branch managers.
Work is fairly focused, and tasks are performed following specific procedures and regulations.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Smyrna, DE
Contract Sep 21, 2023 Office Call Center
We are seeking a dedicated Operations Coordinator to join our client in Smyrna, DE. In this role, you will play a crucial part in ensuring the smooth and efficient operation of our home health care services. Your responsibilities will include scheduling clinical assignments, collaborating with clinical managers to ensure appropriate assignments, and coordinating patient appointments. As a key member of our team, you will help manage patient schedules in collaboration with clinicians, aides, and managers to ensure high-quality care delivery. This Contract opportunity is offering $20-$21/HR!
Key Responsibilities:
Ensure completed schedules are prepared well in advance for daily, weekly, and monthly periods.
Continuously maintain and update schedules throughout the day to accommodate changes and optimize efficiency.
Communicate any schedule changes promptly to clinicians, aides, and patients.
Ensure that all clinicians and aides are scheduled appropriately to meet budgeted productivity goals.
Assure that patient assignments and services adhere to timely access to care requirements.
Coordinate and generate daily/weekly reports and perform reconciliation activities to maintain patient safety standards.
Maintain an accurate database containing employee profiles, availabilities, schedules, and patient demographics.
Process payroll reports and perform data entry tasks.
Communicate and escalate any scheduling conflicts to management for resolution.
Demonstrate the ability to handle multiple tasks and competing priorities while maintaining professionalism.
Manage deadlines efficiently to ensure smooth operations.
Establish and nurture professional relationships with patients to ensure the delivery of excellent services.
Education and Experience Requirements:
Previous experience in scheduling and home health care is preferred.
High School diploma or GED equivalent is required, and an associate degree is preferred.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Wilmington, DE
Contract To Hire Sep 20, 2023 Office Call Center Contemporary Staffing Solutions is seeking a Customer Service Representative to join our client in Wilmington, DE! This Contract-to-Hire opportunity is offering $16-$17/HR!
Primary Responsibilities:
Handle a substantial volume of incoming calls with precision and professionalism.
Efficiently manage incoming calls by scheduling appointments in accordance with established guidelines.
Maintain meticulous and accurate documentation of all calls and interactions.
Exhibit sound judgment in identifying and prioritizing urgent calls for immediate attention.
Enter patient demographic information into the system with precision and attention to detail.
Demonstrate the ability to effectively multitask by simultaneously typing and engaging in phone conversations.
Engage in clear and accurate communication with patients, physicians, and colleagues to ensure information is conveyed accurately and effectively.
Requirements:
High School diploma or equivalent.
Preferred prior experience in a call center, customer service, or medical office setting.
Proficiency in computer skills, including keyboarding.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Rehoboth Beach, DE
Direct Hire Sep 19, 2023 Office Call Center Contemporary Staffing Solutions is seeking a Customer Service Representative to join our client in Rehoboth Beach, Delaware! This Direct-Hire opportunity is offering $18-$19/HR!
Key Responsibilities:
Professionally answer incoming calls and direct them as needed.
Handle, screen, and forward phone calls efficiently.
Provide in-person customer service to visitors at our Middletown office.
Create and manage daily schedules to optimize productivity.
Process payments received from customers.
Maintain accountability for the daily cash drawer reconciliation.
Accurately scan documents using paperclip technology.
Fulfill customer delivery orders based on phone requests.
Process daily return mail efficiently.
Requirements:
Always uphold a professional and courteous representation of the client, consistently delivering excellent customer service.
Maintain the highest ethical standards and confidentiality in executing all job duties.
Ensure compliance with all state and federal regulations and guidelines.
Adhere to all company policies and procedures.
Stay updated on industry trends and continually improve by suggesting enhancements, acquiring new skills, and adapting to evolving procedures.
Be flexible and available to undertake additional duties as required.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Malvern, PA
Contract To Hire Sep 19, 2023 Accounting Finance Contemporary Staffing Solutions is seeking a Payroll Specialist to join our client in Malvern, PA for a hybrid opportunity! This Contract-to-Hire opportunity is offering $30/HR!
Key Responsibilities:
Facilitate Bi-weekly Payroll Processing: Take a pivotal role in processing bi-weekly payroll for both exempt and non-exempt team members across multiple states. This includes meticulously auditing time import files, ensuring payroll balance, researching discrepancies, and contributing to the preparation of the payroll review package.
Provide Teammate Support: Act as the initial point of contact for team members' inquiries related to payroll, paid time off, and time & attendance. Prioritize delivering exceptional service to ensure team members receive prompt and accurate assistance.
Manage Payroll Transactions: Execute workflows to guarantee the precise and timely processing of all payroll transactions. Maintain strict accuracy standards throughout the process.
Handle Payroll Garnishments: Collaborate with agencies and our payroll service provider to process teammate payroll garnishments accurately and efficiently. Resolve any issues that may arise during this process.
Stay Informed on Payroll Regulations: Keep abreast of federal, state, and local payroll administration laws, regulations, and industry best practices to ensure compliance.
Administer Miscellaneous Payments: Responsible for administering various payments within the payroll system, including commissions, stock transactions, dividend payments, adjusted overtime, and manual checks.
Address Garnishment and Withholding Queries: Promptly respond to inquiries regarding garnishments or payroll withholdings, offering clear and informative assistance.
Support Audits: Assist in conducting routine audits, including Financial Audit, Pension, and Workmen’s Comp Audit, ensuring accurate and complete records.
Collaborate on Projects: Participate in related projects and provide administrative support to the Payroll and Shared Services team as required.
Contribute to Departmental Initiatives: Engage in additional departmental projects as delegated, demonstrating your commitment to the client's exceptional customer service standards.
Requirements:
Education: High School Diploma is a minimum requirement, with an Associate degree being preferred.
Experience: Possess one to two years of payroll processing experience, ideally in a high-volume environment.
Software Proficiency: Be adept in using Microsoft Excel, Word, Outlook, and preferably, the Ultimate Software HRIS system.
Skills: Demonstrate strong analytical, verbal, written, and interpersonal skills. Display a commitment to efficiency, quality, and consistency while prioritizing outstanding customer service. Exhibit the ability to handle sensitive and confidential team member issues with tact and professionalism. Additionally, prove your capacity to interact and foster relationships with team members at all organizational levels.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Wilmington, DE
Direct Hire Sep 18, 2023 Accounting Finance
Contemporary Staffing Solutions is in search of an experienced Billing Specialist to join our team in Wilmington, DE for a hybrid opportunity. This Direct-Hire opportunity is offering $70,000-$80,000 annual salary!
Key Responsibilities:
Editing, preparing, and executing monthly prebills and subsequent invoices for client submission, ensuring accuracy and efficiency.
Collaborating closely with the Finance department leadership to advance billing team efforts.
Providing excellent communication and maintaining a high level of professional service to management, attorneys, and staff members to facilitate monthly billing processes.
Exhibiting a strong commitment to customer service, professionalism, and interpersonal skills in a fast-paced, deadline-driven environment.
Demonstrating comprehensive knowledge of legal billing, from matter intake to matter closure.
Leveraging familiarity with e-billing vendor systems, including the submission of accruals and adherence to outside counsel guidelines.
Utilizing strong technology and office skills, including advanced proficiency in Excel, Word, and Outlook to create, edit, and present complex data, analyses, and ad hoc reports.
Adapting to financial system upgrades and new system conversions.
Interacting effectively and credibly with finance team management, attorneys, administrative assistants, and clients, promptly addressing billing questions and requests.
Proactively anticipating work needs, organizing workflow, and independently following through with minimal direction.
Excelling in multitasking, efficiently managing time, and performing professionally and proficiently under tight deadlines in a fast-paced and evolving work environment.
Demonstrating flexibility to adapt to varied situations, including the possibility of working weekends or evenings as needed.
Completing other duties as assigned to support the efficient functioning of the billing department.
Qualifications/Requirements:
1-3 years of billing experience; within a law firm setting is preferred.
Proficiency with e-billing vendor systems, including the submission of accruals and adherence to outside counsel guidelines.
Detail-oriented mindset with a strong customer service orientation.
Exceptional written and verbal communication skills, coupled with numerical proficiency, and a collaborative team spirit.
Advanced technology and office skills, including an expert command of Excel, Word, and Outlook, and the capability to create, edit, and present complex data, analyses, and ad hoc reports.
Adaptability to financial system upgrades and new system conversions.
Ability to interact and communicate effectively and credibly with finance team management, attorneys, administrative assistants, and clients, including responding promptly to billing inquiries and requests.
Proactive approach to workload management, demonstrating the ability to anticipate work needs, organize workflows, and operate independently with minimal direction.
Strong multitasking skills and the capacity to work efficiently under tight deadlines in a dynamic, fast-paced environment; adept at prioritization and adapting to shifting demands.
Flexibility to accommodate various situations, including the possibility of working weekends or evenings as required.
Willingness to perform other duties as assigned.
A high school diploma is required, and a college degree is preferred.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Philadelphia, PA
Contract To Hire Sep 15, 2023 Accounting Finance Contemporary Staffing Solutions is seeking a Workforce Analyst to join our client in Philadelphia, PA! As a Workforce Analyst, you will play a critical role in the installation and maintenance of our benefit platform for new clients. This position offers a unique blend of remote work flexibility with occasional onsite meetings and business-related needs. This Contract-to-Hire opportunity is offering $23.33-$26.67/HR!
Responsibilities:
Client Installation Support: Assist in the installation process of new clients onto our benefit platform, ensuring that customer requirements are thoroughly understood and met.
Documentation and Issue Management: Document issues or tasks related to client implementations and work closely with the Client Implementation Analyst and Sales teams to ensure that customer expectations are consistently exceeded.
Benefits Administration Setup: Set up groups within the group and benefits administration systems, covering various benefits such as medical, pharmacy, dental, and vision. Collaborate with Sales or Brokers to comprehensively understand the client's benefits purchase and execute the setup accordingly.
Stakeholder Communication: Maintain open and effective communication with Sales, Brokers, and internal teams such as Underwriting, Marketing, Enrollment, Customer Service, and others involved in the implementation process. Develop and nurture strong business relationships with these internal customers.
Issue Resolution: Proactively research and troubleshoot any issues related to group setup or benefits, ensuring timely and accurate resolution to maintain client satisfaction.
Ad-Hoc Responsibilities: As part of a dynamic team, be prepared to perform additional duties as assigned to contribute to the overall success of our clients and the company.
Requirements:
Junior Business Analyst Experience: Previous experience in a Junior Business Analyst role or similar is preferred.
Remote and Onsite Work: Ability to work remotely for the majority of tasks, with flexibility to attend onsite meetings and address business needs as required.
Local Candidate: Must be a local candidate based in the Philadelphia, PA area.
Customer-Focused: Strong commitment to meeting and exceeding customer expectations.
Communication Skills: Excellent verbal and written communication skills to collaborate effectively with internal and external stakeholders.
Problem-Solving: Strong analytical and problem-solving skills, with the ability to research and troubleshoot complex issues.
Team Player: Ability to work collaboratively within a team and adapt to changing priorities.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Philadelphia, PA
Contract To Hire Sep 14, 2023 Office Call Center Contemporary Staffing Solutions is seeking a Client Setup Analyst to join our client for a hybrid opportunity in Philadelphia, PA! The Client Setup Analyst plays a vital role in our client’s organization by ensuring the seamless setup of clients in their group setup and benefit administration system. This multifaceted position encompasses various responsibilities, including handling new sales, renewals, cancellations, and maintaining client account setups. Additionally, the Client Setup Analyst is responsible for investigating and resolving client setup issues to ensure a high level of service and accuracy. This Contract-to-Hire opportunity is offering $23.33-$26.67/HR!
Key Responsibilities:
Configure group setups in the group and benefits administration systems, covering medical, pharmacy, dental, and vision benefits.
Collaborate with Sales or Brokers to comprehend client benefit purchases and execute the setup accordingly.
Manage internal processes, including data accuracy review, system input correction, and resolution of operational and internal system issues.
Ensure compliance with corporate and departmental policies and procedures.
Evaluate cases for processing eligibility based on gathered information and further review needs.
Adhere to plans, policies, and procedures established by Sales Management.
Verify that all underwriting guidelines are met, rate quotes are accurate, and determine the need for additional underwriting.
Set up new clients in the system based on new sales underwriting guidelines.
Implement renewal changes requested by clients and update the system accordingly.
Handle cancellations and maintain group account data.
Communicate enrollment and billing actions required to Enrollment and Billing teams.
Investigate and resolve client setup issues within core platform systems.
Resolve pharmacy setup issues and ensure access to care for pharmacy benefit system members.
Collaborate with benefit administration vendors to investigate and resolve issues.
Meet departmental production and quality requirements.
Prepare and submit quality control documentation for group setup and changes to processing areas.
Cultivate strong business relationships with internal stakeholders, including Underwriting, Sales, Marketing, Enrollment, and Customer Service.
Manage broker setup, linking client groups to the correct broker in the broker commissions system, and addressing setup discrepancies and inquiries.
Research and resolve group setup issues for medical, pharmacy, dental, and vision benefits.
Address problems, identify trends, and provide customer education as needed.
Conduct quality audits of all documentation related to group/customer setups and coordinate missing materials.
Audit incoming materials and maintain comprehensive documentation for issue resolution within the broker community, external clients, and departments.
Resolve errors and internal/external issues promptly to maintain turnaround times for customer/group setups.
Offer technical assistance and guidance to Sales and other areas regarding the new business enrollment process.
Handle the implementation of new groups, benefit changes, and cancellations.
Understand customer requirements, document issues or tasks, and collaborate closely with Sales to meet customer expectations.
Investigate and troubleshoot benefits and other issues related to group setup.
Represent the Client Setup team in cross-functional internal and vendor meetings.
Perform any additional duties as assigned.
Qualifications:
Associate degree is required; a Bachelor's degree is preferred, or equivalent 2-3 years of relevant experience.
Exceptional time management and organizational skills are essential.
The ability to prioritize tasks in a fast-paced environment with minimal supervision.
Adaptability, as well as the willingness to cross-train to support team members.
Strong communication skills to interact effectively with management and external clients.
Proficiency in problem-solving, with a commitment to issue resolution.
Aptitude for understanding benefits and underwriting rating methodologies.
Critical thinking skills and the ability to comprehend and apply underwriting guidelines.
High technical aptitude, including proficiency in Microsoft Office and quick learning of proprietary and vendor systems.
Professionalism to progress and thrive in the role.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Los Angeles, CA
Direct Hire Sep 14, 2023 Office Call Center Contemporary Staffing Solutions is looking for a skilled Executive Assistant to join our client on a part-time basis and provide high-level administrative support to our Director of Sales and Marketing. This opportunity is hybrid in West LA! The successful candidate will be organized, detail-oriented, and capable of handling a wide range of tasks to ensure the efficient operation of the Sales and Marketing department. This Direct-Hire opportunity is offering a $60,000 annual salary!
Key Responsibilities:
Manage the Director's calendar, appointments, and meetings, ensuring efficient scheduling and prioritization.
Prepare and edit documents, presentations, and reports for the Director.
Conduct research, gather information, and compile data for various projects.
Handle incoming communications, including emails and phone calls, and prioritize or redirect them as needed.
Help organize and execute sales and marketing events, meetings, and conferences.
Maintain and update contact lists, distribution lists, and departmental files.
Assist in the creation and distribution of marketing materials and collateral.
Collaborate with cross-functional teams to ensure smooth communication and project coordination.
Undertake ad-hoc tasks and special projects as assigned by the Director.
Qualifications:
Proven experience as an executive assistant or administrative assistant.
Experience with media and events is a plus.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong organizational and time-management skills.
Excellent communication and interpersonal abilities.
Attention to detail and ability to maintain confidentiality.
Flexibility to adapt to changing priorities and tasks.
Knowledge of sales and marketing concepts is a plus.
Associate's degree or equivalent work experience preferred.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Mt. Laurel, NJ
Contract Sep 13, 2023 Office Call Center Contemporary Staffing Solutions is seeking multiple Coordinators to join our client in Mount Laurel, NJ! This is an administrative role that is primarily responsible for handling phone calls from automotive shops, inquiring about updates, and recording all information in the client's systems. This Contract opportunity is offering $20/HR!
Key Responsibilities:
Utilize reporting tools to identify vehicles undergoing repairs at external vendors that require investigation and follow-up regarding any delays in the repair process.
Communicate with repair vendors to gather the most up-to-date information on ongoing repairs, including potential issues like parts shortages and engineering challenges.
Engage in constructive discussions with vendors to understand the reasons behind any repair delays and offer potential solutions for timely resolution. Escalate issues to the management of the repair facilities as necessary.
Leverage various resources, including manufacturer representatives, dealer support networks, and other relevant sources, to facilitate the swift resolution of repair-related concerns.
Thoroughly document all pertinent information within the system regarding follow-up actions and details.
Escalate unresolved issues to the Truck Account Administrators, TAA Supervisors, and upper management as required.
Fulfill any additional responsibilities and participate in special projects as assigned.
Requirements:
A high school diploma or equivalent is required.
Minimum of 1-2 years of experience in a similar role, such as logistics coordination, vehicle maintenance, or customer service.
Prior experience in the automotive industry or fleet management may be advantageous.
Strong verbal and written communication skills to effectively interact with repair vendors, internal teams, and external contacts.
Proficiency in using reporting tools and data analysis to identify vehicles in need of investigation and to track repair progress.
Creative problem-solving skills to offer effective solutions and escalate problems when necessary.
Strong customer service skills to liaise with repair vendors, manufacturer representatives, and other stakeholders.
Efficient time management and organizational skills to handle multiple tasks and prioritize follow-up activities effectively.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Wilmington, DE
Contract Sep 13, 2023 Office Call Center Contemporary Staffing Solutions is seeking a Part-Time Customer Service Representative to join our client for a hybrid opportunity in Wilmington, DE! We're on the lookout for individuals who are passionate about delivering exceptional customer service in the insurance industry. This Contract opportunity is offering $21-$23/HR!
Key Responsibilities:
Deliver personalized and seamless customer service via phone, email, or chat.
Handle customer transactions accurately and efficiently, ensuring satisfaction.
Show empathy during first notice of loss interactions and ensure proper resolution.
Act as the primary point of contact for agents, resolving queries.
Process individual policy requests submitted by agents via various channels.
Assist agents in answering policy inquiries and managing servicing needs.
Collaborate with agents to finalize quotes and convert them into policies, contributing to organizational growth.
Assist agents with technical issues, including access and password-related matters.
Provide real-time training on the Customer Portal and Customer Mobile App.
Empower agents to confidently assist customers by enhancing their system proficiency.
Qualifications:
1-3+ years of prior customer service experience, with a preference for high-volume support environments.
Proven ability to thrive in a high-performing customer service team, particularly within a fast-paced, growth-oriented setting.
Exceptional empathy and a deep understanding of both insured customers and agents.
Strong verbal and written communication skills, adaptable to various situations.
Cool under pressure, with excellent organizational skills, integrity, and follow-through.
A willingness to challenge norms while collaborating effectively with colleagues at all levels.
A strong sense of accountability, coupled with an enthusiastic and adventurous spirit.
Inherent curiosity and a passion for innovation.
Proficiency with the necessary technology.
Ability to work the following: M-F 10am-3pm (about 25 hours per week). Hybrid-Onsite M, W, F and at home T, TH.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Lake Mary, FL
Contract To Hire Sep 13, 2023 Office Call Center Contemporary Staffing Solutions is seeking an experienced Commercial Auto BI Claims Adjuster to join our client for a work from home opportunity! You will manage a caseload of up to 150 pending claims, which may involve varying levels of complexity. Your primary responsibilities will include establishing facts of loss, coverage analysis, investigation, determinations of compensability/liability/negligence, coordination of medical care, litigation management, damage assessment, settlement negotiations, fraud detection, and effective utilization of authorized vendors. You will also be responsible for timely and accurate reserve analysis and report completion. Additionally, this role entails attending conferences, client meetings, mentoring fellow adjusters, and assisting management as needed. All claims handling must align with state statutes, Client Claims Handling Guidelines, and the client’s Best Practices. Occasional travel and other duties may be assigned as necessary. This Contract-to-Hire opportunity is offering $30-$35/HR!
Responsibilities:
Initial Contact: Initiate first contact with involved parties and clients within 8 business hours.
Liability Assessment: Contact relevant parties and providers to assess liability, compensability, negligence, and subrogation potential.
Ongoing Communication: Maintain regular contact with relevant parties and provide necessary information and benefits explanations throughout the claim's life.
Communication Management: Monitor and respond to phone calls and voicemails promptly.
Mentorship: Assist in training and mentoring Claims Adjusters.
Project Support: Collaborate with management on projects and leadership tasks as required.
Unit Management: Assume the responsibilities of the Assistant Unit Manager/Unit Manager when needed.
Subrogation: Identify and refer files with subrogation potential to the subrogation department.
Closing Ratio: Maintain a closing ratio as determined by the management team.
File Closure: Close all files appropriately and in a timely manner.
Fact Verification: Verify facts of loss, claims details, employment information, wages, and damages as needed, and establish disability with treating physicians when necessary.
Settlements: Identify cases suitable for settlement, request authority at least 30 days prior to mediation date, and negotiate settlements.
Lien Management: Evaluate and negotiate liens effectively.
Fraud Detection: Recognize and report potential fraud cases.
Litigation Planning: Develop and direct litigation plans with defense attorneys, ensuring timely completion of filings and state-mandated forms.
Litigation Oversight: Review claim files involving active litigation monthly, document responses, defense development, depositions, and refer to defense counsel when required.
Defense Counsel Direction: Direct actions of defense counsel on litigated files.
Mediations and Trials: Attend mediations and trials as necessary for cost-effective litigation management.
Reserve Establishment: Establish ultimate reserves based on known facts and adjust them when exposure changes.
Benefit Payment: Ensure timely payment of all known benefits in accordance with state statutes.
Provider Bill Review: Verify that all provider bills are reviewed and paid within standard timeframes.
Reporting: Report all serious injuries, liability issues, and potential large loss claims to clients and reinsurers per provided criteria.
Compliance: Successfully pass all internal and external audits, including those by regulatory agencies, carriers, and clients.
Reporting Compliance: Follow reporting requests as outlined by client files and the client’s guidelines.
Qualification Requirements:
High School Diploma or equivalent required; 2-year degree or higher preferred.
7+ years of prior claim adjusting experience, with a focus on the relevant line of business.
7+ years of heavy litigation experience for all lines except Worker's Compensation.
5+ years of experience in Construction Defect or a related field if handling that line of business.
Eligibility for reserve/payment authority of $50,000+ when appropriate.
Must possess or have the ability to obtain a Florida Adjuster's license or other required jurisdictional licensing.
Strong negotiation and litigation skills for extensive work with attorneys and arbitration on first and third-party claims.
Ability to work independently with excellent organization, time management, written and verbal communication skills.
Proficiency in explaining and responding to auditors, clients, and potential clients during in-person presentations.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Lake Mary, FL
Contract To Hire Sep 13, 2023 Office Call Center Contemporary Staffing Solutions is seeking a Claims Adjuster to join our client for a work from home opportunity! The Claims Adjuster will be responsible for the effective management of a caseload of up to 150 pending claims, including cases of varying complexity. As a Claims Adjuster, you will play a pivotal role in our organization, contributing to the resolution of claims and ensuring our clients receive the highest level of service. This Contract-to-Hire opportunity is offering $30-$35/HR!
Key Responsibilities:
Claim Handling: Investigate claims, determine facts of loss, analyze coverage, assess compensability/liability/negligence, and coordinate medical care when required.
Litigation Management: Manage the litigation process, working closely with attorneys on first and third-party claims.
Damage Assessment: Evaluate damages resulting from claims and develop appropriate solutions.
Negotiation: Engage in negotiations for settlements, always striving for fair and equitable outcomes.
Fraud Detection: Identify potential fraud in claims and take appropriate actions.
Vendor Coordination: Ensure the proper utilization of authorized vendors to support claims processing.
Reserve Analysis: Conduct timely and accurate reserve analysis to support financial planning.
Reporting: Complete detailed reports in a timely manner to document claim progress.
Client Interaction: Attend conferences and client meetings, presenting information professionally and providing top-notch service.
Mentorship: Offer mentorship and guidance to fellow adjusters as needed.
Compliance: Ensure all claim handling adheres to state statutes, Client Claims Handling Guidelines, and the client’s Best Practices.
Miscellaneous Duties: Be open to other tasks as assigned, which may include occasional travel.
Qualification Requirements:
High School Diploma or equivalent (2-year degree or higher preferred).
2 to 7 years of prior claim adjusting experience or completion of the client’s Claims Trainee program.
Ability to obtain a Florida Adjuster's license or required jurisdictional licensing.
Strong negotiation and litigation skills, particularly in interactions with attorneys and arbitration.
Excellent interpersonal skills to handle sensitive and confidential situations and information.
Independent work capability with excellent organization and time management skills.
Exceptional written and verbal communication skills for effective interaction with auditors, clients, and potential clients during presentations.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
King Of Prussia, PA
Contract Sep 12, 2023 Marketing We are in search of an enthusiastic and detail-oriented Marketing Manager to join our client for a remote opportunity (must be in Pennsylvania)! In this position, you will play a pivotal role in devising and executing marketing campaigns that harness the satisfaction of our customers to boost brand visibility, lead generation, and overall business expansion. You'll collaborate closely with cross-functional teams to craft customer case studies, administer feedback surveys, nurture customer references, and oversee our reference program. This Contract opportunity is offering $51.66/HR!
Key Responsibilities:
Customer Success Stories: Partner with Product teams, Sales, and customers to craft compelling case studies showcasing the achievements of our customers. You'll oversee the entire case study creation process, from concept to publication, working alongside internal content and creative resources.
Customer Feedback Surveys: Develop and execute customer satisfaction and feedback surveys to collect valuable insights. Analyze survey data and offer actionable recommendations to enhance our products and services.
Reference Program Management: In close coordination with our Sales team, manage the growth of our customer reference program. Identify and cultivate customer relationships to create a pool of references readily available for sales and marketing initiatives.
Gathering References: Actively engage with satisfied customers to secure endorsements, testimonials, and references for various marketing materials, including websites, sales collateral, and press releases.
Advocacy Campaigns: Create and implement customer advocacy campaigns that highlight customer success stories across various channels, including webinars, blog posts, social media, and email marketing.
Cross-functional Collaboration: Collaborate closely with Sales, Product Marketing, Content Marketing, Customer Success, and other departments to align customer advocacy efforts with broader marketing and business objectives.
Performance Tracking: Keep a watchful eye on the efficacy of customer advocacy initiatives, measuring key performance indicators (KPIs) and providing data-driven recommendations for optimization.
Qualifications:
A Bachelor's degree in Marketing, Business, or a related field. An MBA or relevant certification is a plus.
Demonstrated experience in marketing, project management, or customer advocacy roles.
Exceptional project management capabilities, with the capacity to manage multiple projects concurrently.
Outstanding written and verbal communication skills.
Proficiency in CRM software, customer survey tools, and project management tools.
Ability to establish and maintain strong relationships with both customers and internal teams.
Analytical mindset, with the ability to extract insights from data.
Creative problem-solving skills.
Self-motivated and capable of working independently and collaboratively within a team.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Wayne, PA
Contract Sep 11, 2023 Office Call Center Contemporary Staffing Solutions is seeking multiple Customer Service Representatives to join our client for a hybrid opportunity in Wayne, PA! This Contract opportunity is offering $21/HR!
Key Responsibilities:
Utilize Excel-based tools to process location and value data for input into the rating system.
Input application data into the rating system.
Communicate effectively via phone and email with both internal and external customers.
Review and handle written customer requests.
Qualify accounts in accordance with the client's guidelines.
Research property locations for previous coverage and losses using the client's systems.
Utilize the internet for account research, assign occupancies to locations, calculate total insured values, and enter quotes into the the client's quoting and rating system.
Order risk assessments as necessary, issue bound new business, and collect information for monthly exception accounts.
Collaborate with brokers/agencies, customers, and internal departments.
Quote accounts within authorized limits by assessing exposures, experience ratings, and adjusting account details, rates, and pricing.
Participate in special projects as required.
Requirements:
High School Diploma or equivalent required; Bachelor's Degree preferred
Proven call center or customer service experience. Experience handling high volume inbound/outbound calls is preferred.
Excellent verbal and written communication skills are essential. You should be able to communicate clearly, empathetically, and effectively with customers and colleagues.
Basic computer skills are necessary, including proficiency in using email, web browsers, and data entry software. Familiarity with customer relationship management (CRM) software is preferred.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
