Job Title: Associate Research Support Specialist
Job Overview:
Contemporary Staffing Solutions is seeking an Associate Research Support Specialist to join our client in a role that supports key business operations and contributes to important organizational initiatives. Based in Cranbury, NJ, this Hybrid contract opportunity involves evaluating business incidents, coordinating resolution activities, and providing accurate information to stakeholders. The position offers exposure to operational processes, reporting, issue management, and cross functional collaboration. Success requires strong analytical judgment, clear communication, attention to detail, and the ability to manage several priorities effectively.
Compensation:
Up to $33.00 per hour
Work Schedule:
Monday through Friday during normal business hours, 37.5 hours per week. Hybrid, with onsite work Tuesday through Thursday.
Key Responsibilities of the Associate Research Support Specialist:

• Oversee the initial review of escalated business incidents, gathering relevant information and clarifying the issue before directing work to the appropriate support resources.
• Coordinate resolution activities by researching source data, identifying affected business areas, and guiding issues through the appropriate operational channels.
• Maintain timely, accurate updates within an incident management platform so internal teams and external stakeholders remain informed of progress and current status.
• Analyze operational data and prepare clear business reports that support impact assessments, trend analysis, status monitoring, and broader problem resolution efforts.
• Ensure incident records are accurate and complete by identifying underlying causes, coordinating corrective actions, and connecting recurring issues to formal problem management activities.

Qualifications and Skills for the Associate Research Support Specialist:

• Bachelor’s degree in Business Administration preferred; equivalent professional experience, training, and demonstrated business knowledge will also be considered.
• At least one year of experience supporting a business function or performing comparable work in an external professional environment.
• Strong analytical, investigative, and problem solving abilities, with the capacity to communicate detailed concepts clearly in writing and conversation.
• Proficiency with standard business productivity applications, along with effective time management and the ability to balance multiple assignments.
• General knowledge of business processes, supporting technology, project management practices, and organizational objectives, with the ability to work independently under the guidance of a manager or senior specialist.

Why Join Us?
This opportunity provides hands on experience with business operations, incident resolution, data analysis, and process support. The Associate Research Support Specialist will collaborate with multiple stakeholders, strengthen valuable analytical and communication skills, and make meaningful contributions to daily operational continuity.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp to hire, and direct hire staffing solutions. With decades of experience, we have grown from a staffing agency into a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting Contemporary Staffing Solutions.