Help Desk Agent #101962
Help Desk Agent
A friendly and knowledgeable Help Desk Agent is currently needed for a position in Horsham, PA.
Responsibilities of the Help Desk Agent include:
- Troubleshooting and processing tickets as re-images/repairs are needed.
- Maintaining an Active Directory and offering Microsoft Office Support.
- Supporting all representatives (in-office and remote) on their client and/or PCs.
- Replacing/maintaining hardware as needed.
- Repairing/reinstalling software as needed.
- Imaging/upgrading clients for upgraded workstations.