Collections Specialist
We are seeking motivated call center professionals to join our client in Newark, DE! As a Collections Specialist you would primarily be responsible for contacting specified individuals in an effort to retrieve any and all of our client's accounts receivables. This temporary-to-permanent opportunity is offering a starting pay of $15/HR + bonuses!
Responsibilities of the Collections Specialist include:
- Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.
- Work minimum number accounts per hour as set forth by management.
- Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements.
- Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management.
- Perform all phases of skip tracing work
- Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company.
- Adhere to and abide by all regulations as set forth by the FDCPA.
- Any other duties as assigned by General Manager or Section Manager.
Requirements of the Collections Specialist include:
- High School Diploma or equivalent
- Good written and oral communication skills.
- Good organization skills.
- Ability to work well under pressure, to work independently, and to meet deadlines.
- Goal oriented and motivated.
- Experience in agency or bank recovery preferred, but not necessary.
- Telemarketing and/or customer service skills a plus.
- Knowledge of the FDCPA, credit bureau reports, and computers helpful.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
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