Recall Specialist (Hybrid) #34473
Admin/Office
CamdenNJ Contract May 11, 2023
Recall Specialist (Hybrid)

Contemporary Staffing Solutions is seeking a Recall Specialist (Hybrid) to join our client in Camden, NJ (Remote 1 day a week)! The Recall Specialist is primarily responsible for creating and maintaining analytics to pro-actively support recall business activities. This temporary opportunity is offering $25-$30HR! 

Responsibilities of the Recall Specialist include:
  • Create and maintain data analytics and reports to pro-actively support recall business activities, including ad hoc reporting when required
  • Maintain recall monthly reports including dashboards and other data to track/measure recall progress in the field and at retailers.
  • Track reports from vendor partners and do regular analysis: Predictive Strategies, MarketSource, OpSec, RAS, etc.
  • Collect and process escalation cases, returned mail, including requests to suppress recall
  • notifications to customers who no longer own recalled vehicles.
  • Support and work with vendor partners, NASI, and SOA personnel as required
  • Have good phone and email communication skills, for field members, vendors, and customer contacts
  • Support other duties as assigned

Qualifications of the Recall Specialist include:
  • Data analysis and data management
  • Highly proficient with MS Excel, PowerPoint, Outlook, Word, and other business software.
  • General automotive technical knowledge and or automobile retailer or logistics experience preferred.
  • Automotive Industry experience is a plus.
  • Excellent verbal and written communication skills and the ability to work with and influence others outside the team, department, and company.
  • Showing initiative and thinking outside the box is encouraged

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.