Client Banking Specialist (Remote in MST) #34617
Office Call Center
Wayne, PA Contract To Hire Jun 9, 2023
Contemporary Staffing Solutions is seeking a Client Banking Specialist (Check Registers) to join our client for a remote opportunity (must be located in MST)! The Client Banking Specialist (Check Registers) is primarily responsible for compiling, calculating, reconciling and posting financial data for use in maintaining Client Banking records and producing financial reports. This Contract-to-Hire opportunity is offering $20.50-$21.15/HR! 

Responsibilities of the Client Banking Specialist include:
  • Produce and distribute check run reports to clients daily
    • Produce check run reports
    • Update tracking of all client check runs
    • Distribute client notifications for check runs daily and timely
    • Release check runs as client authorizations are received timely and accurately
    • Adheres to department policies and procedures.
    • Back-up and other duties, as assigned.
  • Customer Service
    • Acts as a role model in demonstrating the core values in customer service delivery.
    • Provides timely and thorough follow up with, internal and external customers.
    • Appropriately escalates difficult issues up the chain of command.
  • Quality Assurance
    • Perform review and/or audit of other employees’ work to ensure quality and procedural measures are being met.
    • Actively participate in Client Banking staff meetings and cross-departmental meetings, insuring client financial standards are met.
    • Serves on committees, work groups, and/or process improvement teams, as assigned, to assist in improving quality/customer satisfaction.
    • Recognizes and alerts appropriate supervisor of trends within their scope of responsibility that fall outside of quality parameters.
    • Performs self-quality monitoring in order to develop and execute plans to meet established goals.
    • Provides ongoing feedback to help optimize quality performance.
    • Develops new or improves current internal processes to improve quality.
    • This job description in no way states or implies that these are the only duties to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.

Qualifications of the Client Banking Specialist include:
  • H.S. Diploma required
  • Minimum of 2 years related work experience.
  • Ability to reconcile funding accounts and transactions
  • Prior bank reconciliation experience strongly preferred (i.e. Business Banking, Treasury Management, Funds movement process, etc.)
  • Working knowledge of Excel, Word and Access.
  • Basic bookkeeping knowledge
  • Proficient in 10-key and typing skills
  • Ability to follow-up on work assigned and obtains proper review and approval.
  • Ability to gather and analyze information for problem resolution.
  • Proficient in communication and interpersonal skills.
  • Strong attention to detail.
  • Positive attitude and above average customer service skills.
  • Ability to meet deadlines, handle stress, interacts professionally with others.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.