Operations Specialist (Remote) #34785
Admin/Office
Baxter, MN Contract Jul 11, 2023
Contemporary Staffing Solutions is seeking an Operations Specialist to join our client for a remote opportunity (must be able to work central standard hours)! The Operations Specialist is primarily responsible for executing incoming product orders, understanding how products are used, coordinating shipping efforts, tracking forms history, and handling daily items, (ex. shipments, invoices, returns/credits,). This Contract opportunity is offering $17.50/HR!

Responsibilities of the Operations Specialist includes:
  • Responsible for protecting, securing, and proper handling of all confidential data held by the client to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to the client or their clients.
  • The I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always® should be visible in your actions on a day to day basis showing your support of our organizational culture.
  • Accurately process incoming orders; verification of existing orders when approached by clients or sales representatives
  • Utilize internal systems to address service issues, provide necessary research, and problem solving/resolution support.
  • Process daily invoices and product returns
  • Partner with Education Coordinator to support registrations, continuing education credit tracking, email box back-up, etc.
  • Process electronic forms update vendor and client communications
  • Work with team to process daily order printing, feedback, and shipment QA
  • Monitor stock inventory levels, working with third party vendors, requesting estimates and issuing purchase orders accordingly
  • Knowledge of all RPS product lines (ex. paper/electronic forms/documents, manuals/publications, lobby/marketing brochures, and education)
  • Follow all department procedures meeting assigned service standards
  • Provide management with feedback/solutions to avoid errors and provide better service
  • Assist team with special projects and handle other essential tasks as assigned
  • Attend training and development sessions, as appropriate
  • Increase industry knowledge and the relationships and business procedures
  • Other duties as assigned.

Requirements of the Customer Service Representative include:
  • Associate degree in Business required or related field or equivalent experience required
  • Microsoft Office experience required
  • Basic ERISA knowledge preferred
  • Project coordination experience helpful
  • Strong analytical and problem solving skills
  • Excellent interpersonal, written and oral communication skills
  • Strong organizational skills
  • Detail-oriented
  • Excellent organizational skills
  • Able to work in a fast-paced environment
  • Team player
  • Print experience desired

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.