Customer Service Representative #34807
Office Call Center Wilmington, DE
Contract To Hire Sep 20, 2023
Office Call Center
Contemporary Staffing Solutions is seeking a Customer Service Representative to join our client in Wilmington, DE! This Contract-to-Hire opportunity is offering $16-$17/HR!
Primary Responsibilities:
Primary Responsibilities:
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Handle a substantial volume of incoming calls with precision and professionalism.
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Efficiently manage incoming calls by scheduling appointments in accordance with established guidelines.
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Maintain meticulous and accurate documentation of all calls and interactions.
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Exhibit sound judgment in identifying and prioritizing urgent calls for immediate attention.
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Enter patient demographic information into the system with precision and attention to detail.
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Demonstrate the ability to effectively multitask by simultaneously typing and engaging in phone conversations.
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Engage in clear and accurate communication with patients, physicians, and colleagues to ensure information is conveyed accurately and effectively.
Requirements:
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High School diploma or equivalent.
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Preferred prior experience in a call center, customer service, or medical office setting.
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Proficiency in computer skills, including keyboarding.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.