Customer Service Representative #34807
Office Call Center
WilmingtonDE Contract To Hire Sep 20, 2023
Contemporary Staffing Solutions is seeking a Customer Service Representative to join our client in Wilmington, DE! This Contract-to-Hire opportunity is offering $16-$17/HR!

Primary Responsibilities:
  • Handle a substantial volume of incoming calls with precision and professionalism.
  • Efficiently manage incoming calls by scheduling appointments in accordance with established guidelines.
  • Maintain meticulous and accurate documentation of all calls and interactions.
  • Exhibit sound judgment in identifying and prioritizing urgent calls for immediate attention.
  • Enter patient demographic information into the system with precision and attention to detail.
  • Demonstrate the ability to effectively multitask by simultaneously typing and engaging in phone conversations.
  • Engage in clear and accurate communication with patients, physicians, and colleagues to ensure information is conveyed accurately and effectively.

  • High School diploma or equivalent.
  • Preferred prior experience in a call center, customer service, or medical office setting.
  • Proficiency in computer skills, including keyboarding.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: