Customer Service Representative #35185
Office Call Center
Rehoboth BeachDE Direct Hire Sep 19, 2023
Contemporary Staffing Solutions is seeking a Customer Service Representative to join our client in Rehoboth Beach, Delaware! This Direct-Hire opportunity is offering $18-$19/HR!

Key Responsibilities:
  • Professionally answer incoming calls and direct them as needed.
  • Handle, screen, and forward phone calls efficiently.
  • Provide in-person customer service to visitors at our Middletown office.
  • Create and manage daily schedules to optimize productivity.
  • Process payments received from customers.
  • Maintain accountability for the daily cash drawer reconciliation.
  • Accurately scan documents using paperclip technology.
  • Fulfill customer delivery orders based on phone requests.
  • Process daily return mail efficiently.

  • Always uphold a professional and courteous representation of the client, consistently delivering excellent customer service.
  • Maintain the highest ethical standards and confidentiality in executing all job duties.
  • Ensure compliance with all state and federal regulations and guidelines.
  • Adhere to all company policies and procedures.
  • Stay updated on industry trends and continually improve by suggesting enhancements, acquiring new skills, and adapting to evolving procedures.
  • Be flexible and available to undertake additional duties as required.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: