Customer Service Representative #35185
Office Call Center Rehoboth Beach, DE
Direct Hire Sep 19, 2023
Office Call Center
Contemporary Staffing Solutions is seeking a Customer Service Representative to join our client in Rehoboth Beach, Delaware! This Direct-Hire opportunity is offering $18-$19/HR!
Key Responsibilities:
Key Responsibilities:
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Professionally answer incoming calls and direct them as needed.
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Handle, screen, and forward phone calls efficiently.
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Provide in-person customer service to visitors at our Middletown office.
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Create and manage daily schedules to optimize productivity.
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Process payments received from customers.
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Maintain accountability for the daily cash drawer reconciliation.
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Accurately scan documents using paperclip technology.
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Fulfill customer delivery orders based on phone requests.
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Process daily return mail efficiently.
Requirements:
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Always uphold a professional and courteous representation of the client, consistently delivering excellent customer service.
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Maintain the highest ethical standards and confidentiality in executing all job duties.
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Ensure compliance with all state and federal regulations and guidelines.
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Adhere to all company policies and procedures.
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Stay updated on industry trends and continually improve by suggesting enhancements, acquiring new skills, and adapting to evolving procedures.
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Be flexible and available to undertake additional duties as required.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.