Operations Manager #36291
Office Call Center

Philadelphia, PA Direct Hire Apr 22, 2024

Contemporary Staffing Solutions is seeking an Operations Manager to join our client in Philadelphia, PA! The Operations Manager will be responsible for overseeing a diverse team of legal assistants, word processors, and paralegals across multiple locations. This Direct-Hire opportunity offers up to $140,000/year based on experience!

Key Responsibilities:

Supervise legal assistants, word processors, and paralegals, providing guidance, support, and training.
Ensure appropriate support levels for attorneys, facilitating seamless collaboration between legal and administrative teams.
Assign tasks, set priorities, and ensure timely completion of assignments.
Conduct performance evaluations and provide constructive feedback.
Review organizational processes and recommend changes for growth and efficiency.
Identify training needs and develop programs to enhance employee skills.
Act as a liaison between attorneys, staff, and external stakeholders.
Develop and implement office policies and procedures for efficient operations.
Manage schedules, coordinate meetings, and prepare reports.
Foster a positive work environment through effective employee relations programs.
Address employee grievances and conduct thorough investigations.
Promote open communication and resolve conflicts among employees.
Ensure compliance with federal, state, and local employment laws.
Stay updated on changes in labor laws, employment practices, and financial regulations.
Develop and implement talent acquisition strategies to attract and retain legal professionals and support staff.
Collaborate with Hiring Committee to identify staffing needs and create recruitment plans.
Conduct candidate screenings, interviews, and coordinate the hiring process.

Requirements/Qualifications:

Bachelor’s Degree in a relevant field.
Several years of experience in legal administration or related roles.
In-depth knowledge of legal procedures and commitment to compliance.
Strong organizational and multitasking abilities.
Adaptable and resourceful mindset to address challenges.
Proven leadership skills for team management.
Excellent communication skills for collaboration.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.