Office Assistant #36390
Office Call Center
Boca Raton, FL Direct Hire May 9, 2024
Contemporary Staffing Solutions is seeking a detail-oriented and organized Office Assistant to join our client in Boca Raton, FL! The Office Assistant will play a vital role in supporting our client’s Personal Injury Case Managers by performing various administrative tasks, maintaining client relationships, and ensuring the smooth operation of the office environment. This Direct-Hire opportunity offers $16-$19/Hour based on experience!

Essential Job Functions:
  • Perform accurate and efficient data entry tasks.
  • Gather necessary information and documents from clients and other relevant sources.
  • Handle incoming calls and other communication interactions with clients and third parties.
  • Maintain ongoing relationships with clients, providing excellent customer service and support.
  • Organize and maintain electronic case files, ensuring all documents are accurately filed and easily accessible.
  • Collect, review, and verify medical bills, liens, declaration pages, payment logs, and other relevant documents from third parties.
  • Collaborate effectively with team members, communicating all aspects of the case as needed.
  • Manage a high volume of clients while maintaining organization and efficiency.
  • Perform other related duties as assigned by management.

Experience/Requirements:
  • High school diploma or GED required.
  • Knowledge of HIPAA regulations is essential.
  • Strong customer service skills with the ability to interact professionally and empathetically with clients.
  • Prior legal experience is preferred.
  • Proficient in Microsoft Office programs, including Word, Excel, and Outlook.
  • Ability to thrive in a fast-paced environment and manage a heavy workload effectively.
  • Excellent verbal and written communication skills, with the ability to convey information clearly and concisely.
  • Outstanding organizational skills with the ability to multitask and prioritize workload effectively.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.