Business Specialist (Hybrid) #36425
Office Call Center
Philadelphia, PA Contract To Hire May 16, 2024
Contemporary Staffing Solutions is seeking a Business Specialist to join our client for a hybrid opportunity in Philadelphia, PA! The Business Specialist is responsible for the creation, maintenance, and updating of standard and custom benefit documentation, including Benefit Highlights and Summary of Benefits and Coverage. This Contract opportunity offers $22.37-$25.17/Hour!

Key Responsibilities:
  • Develop, update, and maintain standard and custom benefit documents.
  • Ensure accuracy and compliance of Benefit Highlights and SBCs.
  • Manage yearly product portfolios for various benefit types.
  • Package standard products as defined by the Product Management team.
  • Process requests for custom benefit options, including language and cost-sharing data updates.
  • Coordinate auditing efforts with team members and product teams.
  • Track changes and update portfolio processing grids accordingly.
  • Generate, save, and post files to designated locations.
  • Ensure document availability via drives, links/URLs, portals, and other platforms.
  • Perform User Acceptance Testing for system releases.
  • Manage translation requests for benefit documents and coordinate with vendors.
  • Engage in ad-hoc projects to support departmental and corporate initiatives.
  • Handle other duties as assigned to support overall business objectives.

Qualifications:
  • Bachelor’s Degree in Marketing, Business Communications/Administration, or a related field, or equivalent work experience.
  • Minimum of 3 years of experience in product or benefits management.
  • Proven ability to interact with all levels of management effectively.
  • Strong organizational, written, and oral communication skills.
  • Excellent troubleshooting and problem-solving capabilities.
  • Ability to work efficiently in a fast-paced environment and meet strict deadlines.
  • Detail-oriented with the capability to manage multiple tasks simultaneously with minimal supervision.
  • Proficiency in Microsoft Office, Adobe, and various marketing systems.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.