Dispatcher (Inbound/Outbound) #36522
Office Call Center
WaynePA Contract To Hire Jun 10, 2024
Dispatcher (Inbound/Outbound)

Contemporary Staffing Solutions is seeking several detail oriented, friendly Dispatchers to join our client in Wayne, PA! As a Dispatcher, you will be responsible for assisting with inbound customer service calls and outbound dispatch dialing. This is a temporary-to-hire, hybrid opportunity offering $20/hour!

Responsibilities of the Dispatcher (Inbound/Outbound) Include:
  • Receive and prioritize inspection requests from clients
  • Dispatch appropriate field inspectors based on location, expertise, and availability
  • Communicate effectively to provide updates and instructions
  • Maintain accurate records of all dispatch activities, communications, and inspection reports
  • Handle any scheduling conflicts, delays, or emergencies promptly and efficiently
  • Utilize dispatch software and systems to log information and manage assignments
  • Collaborate with team members to improve service delivery and efficiency
Requirements of the Dispatcher (Inbound/Outbound):
  • HS Diploma or GED required; higher education preferred
  • 1+ years experience in a call center, customer service, or dispatcher position
  • Excellent written and verbal communication skills
  • Strong multitasking and organizational skills
  • Computer proficiency