Dispatcher (Inbound/Outbound)
Contemporary Staffing Solutions is seeking several detail oriented, friendly
Dispatchers to join our client in
Wayne, PA! As a Dispatcher, you will be responsible for assisting with inbound customer service calls and outbound dispatch dialing. This is a temporary-to-hire, hybrid opportunity offering
$20/hour!
Responsibilities of the Dispatcher (Inbound/Outbound) Include:
- Receive and prioritize inspection requests from clients
- Dispatch appropriate field inspectors based on location, expertise, and availability
- Communicate effectively to provide updates and instructions
- Maintain accurate records of all dispatch activities, communications, and inspection reports
- Handle any scheduling conflicts, delays, or emergencies promptly and efficiently
- Utilize dispatch software and systems to log information and manage assignments
- Collaborate with team members to improve service delivery and efficiency
Requirements of the Dispatcher (Inbound/Outbound):
- HS Diploma or GED required; higher education preferred
- 1+ years experience in a call center, customer service, or dispatcher position
- Excellent written and verbal communication skills
- Strong multitasking and organizational skills
- Computer proficiency