Behavioral Health Specialist #36985
Office Call Center
Philadelphia, PA Contract To Hire Sep 12, 2024
Contemporary Staffing Solutions (CSS) is seeking a Behavioral Health Specialist to join our client in Philadelphia, PA for a hybrid opportunity! The Behavioral Health Specialist will be responsible for ensuring smooth operational processes for Behavioral Health Providers, helping to enhance the overall service delivery to members. This role involves identifying root causes of operational challenges, developing resolutions, and managing effective communication between internal teams and providers. This Contract-to-Hire opportunity offers up to $48.66/Hour!

Key Responsibilities:
  • Collaborate with network providers and internal stakeholders to launch and operationalize new initiatives aimed at enhancing member and provider experiences, as well as improving access to care.
  • Contribute to identifying best practices and incorporate them into existing business processes to drive improvements.
  • Partner with data and actuarial teams to analyze trends, identify problems, and develop effective solutions.
  • Apply project management skills to guide the development and execution of programs, ensuring alignment with goals, performance metrics, and success criteria.

Qualifications:
  • Bachelor’s degree required; Master’s degree in a health-related field preferred.
  • 3-5 years of experience in the behavioral or mental health field.
  • Knowledge of behavioral health metrics and quality outcomes.
  • Familiarity with medical billing, claims processing systems, and healthcare terminology is a plus.
  • Strong communication skills, including the ability to deliver presentations to professional staff and leadership.
  • Highly organized and detail-oriented, capable of managing tasks independently.
  • Proficient in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.
  • Strong analytical, problem-solving, and influencing abilities.
  • Collaborative team player who fosters interdepartmental rapport and utilizes motivational strategies.
  • Commitment to quality management and continuous process improvement.
  • Demonstrates professionalism and acts as a resource to the department.
  • Embraces workplace diversity and maintains respectful interactions with colleagues and stakeholders.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.