Director of Operations #37004
Office Call Center
CantonMA Direct Hire Sep 17, 2024
Director of Operations

Contemporary Staffing Solutions is seeking a Director of Operations to join our client for a direct hire opportunity in Canton, MA! As the Director of Operations, you will be responsible for the coordination and staffing department to ensure appropriate assignment of staff to clients based on their care plans, while managing recruitment needs and communicating service changes to all relevant parties. This role offers $100-125,000/year depending on experience!

Responsibilities of the Director of Operations Include:
  • Ensure staffing aligns with client care plans, preferences, and availability, while monitoring staffing levels and addressing absenteeism promptly.
  • Oversee and supervise scheduling, recruiting, and payroll staff, providing training, mentorship, and performance reviews.
  • Implement and maintain efficient workflow systems, ensuring timely and accurate data entry and communication with leadership regarding staffing needs.
  • Maintain up-to-date schedules, logs, and reports, ensuring communication between clinical leadership and other departments.
  • Safeguard client and employee confidentiality in compliance with company policies and HIPAA guidelines.
Qualifications:
  • High school diploma required; college degree preferred.
  • At least 1 year of experience in staffing or a related field, ideally within healthcare.
  • Strong communication, organizational, and time management skills.
  • Proficient in problem-solving, decision-making, and conflict resolution with the ability to work independently.
  • Competent in using personal computers and data entry systems.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.