Correspondence Coordinator

Contemporary Staffing Solutions is seeking a Correspondence Coordinator to join our client for a temporary, remote opportunity! The Correspondence Coordinator serves as the primary point of contact between healthcare providers and the insurance company, ensuring smooth communication and efficient handling of medical record requests. This role offers $12-15.38/hour depending on experience! 

Responsibilities of the Correspondence Coordinator Include:

• Initiate and document outreach to provider offices up to three times to request medical records.
• Communicate professionally with office managers, healthcare providers, and health systems to facilitate records collection.
• Review PDFs of medical records, highlighting member demographics and notifying appropriate team members for further review.
• Complete required training during the first two weeks of the project, ensuring familiarity with procedures and tools.
• Adhere to HIPAA, patient confidentiality, and company compliance standards.

Qualifications:

• High school diploma required; some college or a college degree preferred.
• Strong organizational, oral, and written communication skills.
• Excellent telephone and customer service skills, with the ability to manage multiple tasks simultaneously.
• Proficiency in MS Excel, Outlook, Teams, and Adobe Acrobat.
• Basic knowledge of laptop and iPhone usage, along with access to high-speed internet and an external monitor.
• Must reside in Pennsylvania or New Jersey.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.