IT Support Coordinator #37179
Office Call Center
Camden, NJ Contract To Hire Oct 16, 2024
Contemporary Staffing Solutions (CSS) is seeking an IT Support Coordinator to join our client in Camden, NJ! The IT Support Coordinator plays a critical role in organizing, managing, and tracking IT-related data and troubleshooting processes. This position involves working with large sets of data, maintaining tracking logs, and coordinating between various stakeholders to ensure accurate and timely information flow. The coordinator will assist with technical reports, investigate ongoing issues, and provide essential support for hardware and software testing as needed. This temporary-to-permanent positions offers $19/Hour!

Key Responsibilities:
  • Organize and summarize incoming data (Excel format) from various IT sources, integrating into master tracking logs.
  • Ensure all necessary items from checklists or troubleshooting guides are collected and accurately tracked.
  • Communicate with internal and external parties to gather missing information and confirm checklist items.
  • Maintain and update spreadsheets, providing progress reports on cases and investigations.
  • Assist with technical reports, ongoing investigations, and failed hardware part collections.
  • Support hands-on hardware/software tests and assist with ad-hoc requests, including generating KPI reports and custom Excel tasks.

Qualifications:
  • Strong organizational skills, attention to detail, and ability to quickly learn IT systems.
  • Proficiency in Microsoft Office, especially Excel (pivot tables, sorting, filtering).
  • Effective communication skills for email and phone interactions.
  • Willingness to learn about infotainment devices and wireless technologies.
  • Ability to adapt to a fast-paced environment with changing priorities.
  • Experience in data management, collaboration, and IT support, with 2+ years preferred.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.