Bilingual Medical Receptionist #37280
Office Call Center Philadelphia, PA
Contract To Hire Nov 4, 2024
Office Call Center
Contemporary Staffing Solutions (CSS) is seeking a dedicated Bilingual Medical Receptionist to join our client in Philadelphia, PA. This temporary-to-permanent position offers $23-$24/Hour based on experience! This role involves welcoming patients, managing a high volume of appointments, coordinating patient communications, and supporting daily office operations. The ideal candidate is organized, patient-focused, and comfortable in a fast-paced environment.
Key Responsibilities:
Key Responsibilities:
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Greet and assist patients and visitors both in person and by phone, ensuring a welcoming experience.
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Efficiently manage appointment schedules for multiple providers, optimizing patient flow and provider time.
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Facilitate communication with external partners, such as MRI facilities and transportation vendors.
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Oversee automated text reminders and other communication systems to ensure patients are informed about upcoming appointments.
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Arrange patient transportation services as needed, including managing vendor accounts.
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Respond to general inquiries and route billing questions to the appropriate department, ensuring efficient service for all patient needs.
Qualifications:
- Must be fluent in Spanish and English.
- Comfortable working with electronic health record (EHR) systems and various communication platforms (training provided).
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Medical office experience is preferred but not required.
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Dependable, proactive, and committed to providing a positive patient experience. Candidates should be comfortable working on-site full-time.
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Ideal candidates demonstrate a strong work ethic and a patient-centered approach, with a willingness to go the extra mile for patient satisfaction.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.