Administrative Assistant #37303
Office Call Center
Jacksonville, FL Contract To Hire Nov 8, 2024
Contemporary Staffing Solutions is seeking an Administrative Assistant to join our client in Jacksonville, FL! This temporary-to-permanent opportunity offers $18-$19/Hour. The Administrative Assistant will support our client’s Immigration Unit in administrative and client service tasks.

Key Responsibilities:
  • Provide administrative support to the Immigration Unit, including data entry in government reporting systems, managing client communications via phone and email, and maintaining databases.
  • Assist clients with initial case setup by sending relevant questionnaires, gathering necessary documents, and tracking information in coordination with attorneys and paralegals.
  • Offer backup support for reception duties, such as answering incoming calls, communicating with clients via email, preparing client correspondence, and managing client document submissions.
  • Ensure timely collection, completion, and follow-up on all required documentation.
  • Collaborate with the team on various administrative tasks, including assisting with financial records and supporting client trust account management for the unit.
  • Participate in additional administrative tasks assigned by the Director and serve as backup support for other team members when needed.
  • Oversee case management entries and organization of closed files within the unit’s case management system.
  • Manage office supply orders for the team.

Qualifications:
  • Minimum of 1 year of experience in a receptionist, administrative assistant, customer service, or similar role preferred.
  • Bilingual (Spanish/English) highly preferred.
  • Proficiency in Microsoft Office 365 and general computer skills; ability to thrive in a fast-paced environment with substantial client interaction.
  • Strong phone handling skills and experience managing busy situations; experience in immigration law is a plus but not required.
  • Excellent communication skills, both verbal and written, with strong organizational abilities and attention to detail. Ability to handle multiple tasks efficiently.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.