Member Services Representative #37405
Admin/Office Boca Raton, FL
Direct Hire Jan 29, 2025
Admin/Office
Job Title: Member Services Representative
Job Overview:
Contemporary Staffing Solutions is seeking several Member Services Representatives to join our client for a direct hire opportunity in Boca Raton, FL! This onsite role requires working a late shift from 11:15 AM – 8:00 PM, Monday through Friday. As a Member Services Representative, you will serve as a dedicated point of contact, assisting members, affiliated physicians, and internal teams with inquiries, service requests, and administrative processes in a professional and timely manner.
Compensation:
$19.50/hour
Key Responsibilities of the Member Services Representative:
Qualifications and Skills for the Member Services Representative:
Work Schedule:
Why Join Us?
As a Member Services Representative, you will have the opportunity to work in a collaborative and supportive environment that values career growth and employee development. Our client has been recognized as one of the Best Workplaces in Healthcare for the past four years!
Company Perks & Benefits Summary:
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com
Job Overview:
Contemporary Staffing Solutions is seeking several Member Services Representatives to join our client for a direct hire opportunity in Boca Raton, FL! This onsite role requires working a late shift from 11:15 AM – 8:00 PM, Monday through Friday. As a Member Services Representative, you will serve as a dedicated point of contact, assisting members, affiliated physicians, and internal teams with inquiries, service requests, and administrative processes in a professional and timely manner.
Compensation:
$19.50/hour
Key Responsibilities of the Member Services Representative:
- Respond to member and physician inquiries via phone, email, and written correspondence, providing accurate resolutions and support.
- Manage administrative tasks, including processing new memberships, handling cancellations, and updating member records.
- Support member retention initiatives through structured outbound calling campaigns.
- Assist with reimbursement inquiries and provide basic technical support for website and app usage.
- Accurately document all interactions and actions in member records to ensure seamless service continuity.
Qualifications and Skills for the Member Services Representative:
- Education: High school diploma or GED required; an associate degree is preferred.
- Experience: Minimum of three years of customer service or administrative experience, preferably in a call center or healthcare environment.
- Communication Skills: Strong verbal and written communication skills with professional phone etiquette.
- Technical Skills: Proficiency in Microsoft Office Suite, data entry, and knowledge of modern office practices.
- Attributes: Ability to work independently, prioritize tasks, and maintain a detail-oriented approach in a fast-paced environment.
Work Schedule:
- Shift: 11:15 AM – 8:00 PM, Monday – Friday
- Location: Onsite in Boca Raton, FL
Why Join Us?
As a Member Services Representative, you will have the opportunity to work in a collaborative and supportive environment that values career growth and employee development. Our client has been recognized as one of the Best Workplaces in Healthcare for the past four years!
Company Perks & Benefits Summary:
- Award-Winning Workplace: Recognized as a Best Workplace in Healthcare for the last four years!
- Career Growth: Employees who are eager to learn and grow will find clear opportunities for internal promotions based on business needs, performance, and skillset.
- Supportive Leadership: Managers are committed to employee success, ensuring that career moves align with skills and long-term professional development.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com