Fulfillment & Support Specialist

Contemporary Staffing Solutions is seeking a Fulfillment & Support Specialist to join our client for a temporary, remote opportunity! As the Fulfillment & Support Specialist, you will be responsible for managing customer orders, resolving order issues, and supporting bulk fulfillment tasks with precision and efficiency. This role starts at $25/hour depending on experience!

Responsibilities of the Fulfillment & Support Specialist Include:

• Process email orders and fulfill customer requests, ensuring accurate and timely execution.
• Manage and resolve broken code tickets, including code replacements or fixes.
• Assist with bulk order fulfillment, including code creation and backlog resolution.
• Monitor and address the purchase inbox backlog, handling order placement, customer inquiries, and issue resolution.
• Investigate and resolve special access or order issues and support ad hoc publishing tasks as needed.

Qualifications:

• Strong written communication skills with experience in professional email correspondence.
• Detail-oriented, self-motivated, and able to work independently with minimal supervision.
• Proficient in MS Office and comfortable using ticketing systems and ERP software.
• Experience with purchase orders or B2B order processing, preferred.

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.