Contemporary Staffing Solutions is seeking a Part-Time Billing Representative to join our client in Wilmington, DE! This temporary-to-permanent opportunity offers $20-$22/Hour! The Part-Time Billing Representative will play a key role in supporting accounts receivable processes while delivering exceptional customer service to address billing-related inquiries. This position involves managing day-to-day billing activities, resolving discrepancies, and contributing to special projects as needed.
Key Responsibilities:
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Provide prompt and professional responses to billing-related phone calls and emails, ensuring timely resolution of customer inquiries and issues.
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Perform daily accounts receivable and billing functions, including manual payment applications, issuing refunds, transferring funds, and investigating failed payment transactions.
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Research and resolve billing variances to maintain system accuracy and ensure account integrity.
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Collaborate with internal teams and external customers to streamline billing processes and address discrepancies effectively.
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Participate in special projects and additional duties as assigned.
Qualifications:
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1-3 years of experience in billing or financial transaction processing required.
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Familiarity with the insurance industry is a plus.
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Strong analytical and problem-solving skills, with high attention to detail.
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Ability to work independently while also collaborating effectively with team members.
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Excellent customer service and communication skills to address client concerns professionally.
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Proficiency with computer systems and financial software is preferred.
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.