Collections Representative #37617
Admin/Office Yardville, NJ
Contract Feb 10, 2025
Admin/Office
Job Title: Collections Representative
Job Overview:
We are seeking a motivated Collections Representative to join our team in an onsite role in Yardville, NJ. This temporary-to-hire position offers an hourly wage of $21.00 and a consistent Monday–Friday, 9 AM–5 PM schedule. The ideal candidate will be comfortable managing account collections, making and receiving a high volume of calls, and handling challenging conversations professionally. This role is well-suited for individuals with a background in customer service, banking, or phone-based payment processing.
Compensation:
Work Schedule:
Key Responsibilities of the Collections Representative:
Qualifications and Skills for the Collections Representative:
Why Join Us?
This Collections Representative role offers a structured and professional work environment without high-pressure quotas. If you thrive in a fast-paced setting, have a strong backbone for handling financial conversations, and enjoy problem-solving with customers, this could be the perfect opportunity for you! Apply today to take the next step in your career.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com
Job Overview:
We are seeking a motivated Collections Representative to join our team in an onsite role in Yardville, NJ. This temporary-to-hire position offers an hourly wage of $21.00 and a consistent Monday–Friday, 9 AM–5 PM schedule. The ideal candidate will be comfortable managing account collections, making and receiving a high volume of calls, and handling challenging conversations professionally. This role is well-suited for individuals with a background in customer service, banking, or phone-based payment processing.
Compensation:
- Hourly Pay: $21.00 per hour
- Employment Type: Temporary-to-Hire
Work Schedule:
- Days: Monday – Friday
- Hours: 9:00 AM – 5:00 PM
- Location: Onsite in Yardville, NJ
Key Responsibilities of the Collections Representative:
- Manage a portfolio of 100+ accounts, ensuring timely collection of lease payments, damage fees, and other outstanding balances.
- Handle 50+ inbound and outbound calls daily to follow up on payments and respond to customer inquiries.
- Engage with customers in a professional and solution-oriented manner to resolve outstanding balances.
- Process payments over the phone while maintaining compliance with company policies and procedures.
- Maintain accurate records of customer interactions and collection efforts in the system.
- Collaborate with internal teams to escalate and resolve complex account issues as needed.
Qualifications and Skills for the Collections Representative:
- 1+ year of customer service experience in a call center, collections, or financial services environment.
- Strong communication skills with a professional and confident phone presence.
- Ability to handle difficult conversations while maintaining a customer-centric approach.
- Experience in outbound calls or payment processing over the phone is highly preferred.
- Strong organizational skills with the ability to multitask and manage a high volume of accounts.
- Proficiency in Microsoft Office and the ability to learn internal software systems.
Why Join Us?
This Collections Representative role offers a structured and professional work environment without high-pressure quotas. If you thrive in a fast-paced setting, have a strong backbone for handling financial conversations, and enjoy problem-solving with customers, this could be the perfect opportunity for you! Apply today to take the next step in your career.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com