Customer Logistics Coordinator #37751
Admin/Office Haddonfield, NJ
Direct Hire Mar 14, 2025
Admin/Office
Job Title: Customer Logistics Coordinator
Job Overview:
We are seeking a detail-oriented and proactive Customer Logistics Coordinator to support freight order management and customer service operations. This hybrid role requires strong organizational and problem-solving skills to ensure seamless communication and coordination between customers and logistics teams.
Compensation:
Work Schedule:
Key Responsibilities of the Customer Logistics Coordinator:
Qualifications and Skills for the Customer Logistics Coordinator:
Preferred Skills:
Why Join Us?
This role provides the opportunity to work in a dynamic logistics environment where strategic problem-solving and customer service skills are highly valued. If you thrive in a fast-paced setting and enjoy coordinating logistics, we encourage you to apply!
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
Job Overview:
We are seeking a detail-oriented and proactive Customer Logistics Coordinator to support freight order management and customer service operations. This hybrid role requires strong organizational and problem-solving skills to ensure seamless communication and coordination between customers and logistics teams.
Compensation:
- Up to $65,000 per year
Work Schedule:
- Monday to Friday, standard business hours
- Hybrid Schedule: Onsite Tuesday – Thursday, Remote Monday & Friday
- Location: Near Cherry Hill, NJ (easily accessible via public transportation, with parking available)
Key Responsibilities of the Customer Logistics Coordinator:
- Manage order intake and enter orders into the Transportation Management System (TMS).
- Communicate with customers to understand their needs and present suitable logistics solutions.
- Maintain TMS updates for effective capacity management and collaborate with internal teams to resolve any issues.
- Execute spot quotes and bid on customer load board platforms as needed.
- Ensure pricing strategies align with market conditions by coordinating with relevant teams.
- Identify opportunities for growth within assigned accounts and collaborate on strategies to expand business.
- Monitor load profitability and escalate issues when necessary with proposed improvement strategies.
- Develop and implement Standard Operating Procedures (SOPs) to enhance operational efficiency.
- Maintain accurate records and document all customer interactions in the CRM system.
Qualifications and Skills for the Customer Logistics Coordinator:
- High school diploma or at least 3 years of equivalent industry experience.
- 2+ years of customer-facing experience in customer service or sales, preferably within the logistics, freight, or transportation industry.
- Strong analytical and problem-solving skills to navigate complex freight orders.
- Proficiency in Microsoft Office and ability to learn logistics-related technologies.
- Excellent verbal and written communication skills.
- Ability to work independently while collaborating effectively with cross-functional teams.
Preferred Skills:
- Bachelor's degree in Business Administration, Supply Chain Management, Communications, or a related field.
- Certified Broker Transportation certificate or other relevant industry certification.
- Experience managing transportation and logistics operations.
- Strong organizational skills with the ability to multitask and meet deadlines.
Why Join Us?
This role provides the opportunity to work in a dynamic logistics environment where strategic problem-solving and customer service skills are highly valued. If you thrive in a fast-paced setting and enjoy coordinating logistics, we encourage you to apply!
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.