Operations Analyst #37793
Accounting Finance
PhiladelphiaPA Contract Mar 26, 2025
Job Title: Operations Analyst

Job Overview:
We are seeking a dedicated and detail-oriented Operations Analyst to join our client and play a vital role in supporting operational audits, data accuracy, and process improvement initiatives. This hybrid, temporary-to-hire position based in Philadelphia, PA, focuses on monitoring claims data and accumulator transactions, analyzing discrepancies, and supporting system performance to ensure compliance and accuracy.

Compensation:
  • Up to $41.00 hourly rate based on experience

Work Schedule:
  • Monday to Friday, 40 hours per week
  • Onsite required at least 3 days per week (Tuesday through Thursday preferred; some Mondays required – parking available those days)

Key Responsibilities of the Operations Analyst:
  • Audit, analyze, test, and document decisions and actions from start to finish for assigned projects and tasks
  • Identify and recommend process improvements and automation opportunities through evaluation of current procedures
  • Troubleshoot issues related to audits, claims adjustments, and accumulator discrepancies, escalating to subject matter experts as needed
  • Make decisions in accordance with standard policies and operating procedures, consulting management when deviations are necessary
  • Monitor and analyze transactional data for compliance, accuracy, and quality
  • Conduct real-time system health monitoring throughout the day
  • Investigate root causes of data issues and propose long-term solutions
  • Serve as a liaison across departments for audit-related and escalated concerns
  • Develop and deliver claims reports for internal and external stakeholders
  • Collaborate with internal teams, vendor partners, and external clients
  • Support resolution of claim and accumulator issues in coordination with Account personnel and Trading Partners
  • Validate testing results related to reporting and accumulator data
  • Identify workflow inefficiencies and implement improvements
  • Provide both temporary and permanent solutions to accumulator issues

Qualifications and Skills for the Operations Analyst:
  • Strong attention to detail, organization, and analytical thinking
  • Proficiency in Microsoft Office Suite, particularly Excel (formulas, pivot tables, v-lookups)
  • Experience with SQL Server Management Studio and data analysis tools
  • Bachelor's degree in Accounting, Computer Science, Information Systems, or a related field preferred
  • 2–3 years of relevant experience (less may be considered at a lower rate)
  • Prior experience in healthcare or insurance is a plus
  • Problem-solving mindset with the ability to identify root causes and drive process improvement
  • Strong time management skills and ability to meet deadlines and provide progress updates

Why Join Us?
This is a fantastic opportunity to apply your analytical and technical skills in a dynamic environment where your insights and problem-solving abilities directly impact process efficiency and data accuracy. You'll be part of a collaborative team working on meaningful projects with the potential for long-term employment.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.