Customer Success Representative
Admin/Office Reading , PA
Contract Apr 25, 2025
Admin/Office
Job Title: Customer Success Representative
Job Overview:
We are seeking a motivated and service-oriented Customer Success Representative to support our client in a dynamic, high-volume environment. This fully onsite, temporary-to-hire position based near Wyomissing, PA, is ideal for individuals who thrive on helping customers, enjoy phone-based communication, and are looking to grow into a sales-related career path.
Compensation:
Work Schedule:
Key Responsibilities of the Customer Success Representative:
Qualifications and Skills for the Customer Success Representative:
Why Join Us?
This is a great opportunity for customer-focused individuals looking to build a long-term career in a supportive and collaborative environment. The role offers a pathway into inside sales and a chance to grow within a well-established organization.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
#LI-PSG
#LI-RL1
#LI-Onsite
Job Overview:
We are seeking a motivated and service-oriented Customer Success Representative to support our client in a dynamic, high-volume environment. This fully onsite, temporary-to-hire position based near Wyomissing, PA, is ideal for individuals who thrive on helping customers, enjoy phone-based communication, and are looking to grow into a sales-related career path.
Compensation:
- $20/hour
Work Schedule:
- Monday through Friday, 11:30 AM to 8:00 PM
- Training Schedule: Monday through Friday, 9:00 AM to 5:30 PM for the first 60 days
Key Responsibilities of the Customer Success Representative:
- Handle inbound and outbound calls related to customer service and sales inquiries
- Explain procedures and address questions with a high level of professionalism
- Accurately enter customer details into internal CRM systems
- Coordinate with various internal departments such as Titles, Tax, and Asset Management
- Support sales transactions and assist with related administrative processes
- Communicate with field offices and other internal teams to ensure smooth operations
- Perform additional tasks as needed to support department success
Qualifications and Skills for the Customer Success Representative:
- Minimum of 1 year of customer service experience, either in a call center or customer-facing setting
- High school diploma or equivalent required; associate or bachelor's degree preferred
- Previous sales experience or interest in sales is a plus
- Strong interpersonal and communication skills, both written and verbal
- Ability to multitask and remain accurate in a fast-paced environment
- Proficient in Microsoft Office and Windows-based programs
- Comfortable working in a call center environment
- Spanish fluency is a plus
Why Join Us?
This is a great opportunity for customer-focused individuals looking to build a long-term career in a supportive and collaborative environment. The role offers a pathway into inside sales and a chance to grow within a well-established organization.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
#LI-PSG
#LI-RL1
#LI-Onsite