Job Title: Client Service Administrator

Job Overview:
We are seeking a dedicated and detail-oriented Client Service Administrator to join our client and play a vital role in supporting their underwriting operations. This onsite, temporary position based in Wayne, PA, focuses on qualifying commercial insurance accounts, researching property information, and providing outstanding service to brokers, agencies, and internal teams. The role is expected to last 6 months, with the potential to convert to a permanent position based on performance.

Compensation:

• $20.00/hour

Work Schedule:

• Monday–Friday
• Training Schedule: 8:00 AM – 4:30 PM
• Post-training: Availability required until 8:00 PM one or two days per week (set schedule provided after training)

Key Responsibilities of the Client Service Administrator:

• Evaluate new and renewal accounts to ensure they meet established underwriting guidelines
• Research property locations for prior insurance coverage and loss history
• Assign occupancy codes and calculate total insured value
• Utilize account preparation tools and update systems as needed
• Handle inbound and outbound phone calls with brokers, agencies, and internal stakeholders
• Investigate and resolve inquiries, gather additional account information, and follow documented procedures
• Support high-service accounts, such as hospitals, municipalities, and educational institutions

Qualifications and Skills for the Client Service Administrator:

• Experience in a call center or high-volume customer service environment
• Background in administrative support or client-facing roles (e.g., office assistant, front desk, account management)
• Strong communication and interpersonal skills, especially over the phone
• Proficiency in Microsoft Excel and other Microsoft Office applications
• Bachelor's degree preferred, but not required with relevant experience
• Open to recent college graduates with internship or office experience

Why Join Us?
This is a great opportunity to gain valuable experience in the commercial insurance sector while contributing to a collaborative and professional environment. You’ll have the chance to develop your customer service and administrative skills while supporting impactful, service-oriented accounts. If you enjoy solving problems, working with data, and being part of a supportive team, we encourage you to apply.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.

Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.

#LI-AC1