Client Relationship Manager
Admin/Office Boca Raton, FL
Direct Hire Jun 13, 2025
Admin/Office
Job Title: Client Relationship Manager
Job Overview:
We are seeking a dynamic and customer-focused Client Relationship Manager to join our client’s team and play a vital role in delivering an exceptional experience across all restoration, reconstruction, and roofing projects. This 100% onsite, direct-hire opportunity based near Deerfield Beach, FL, involves coordinating with internal teams and clients to ensure seamless project execution, customer satisfaction, and proactive communication from start to finish.
Compensation:
Work Schedule:
Key Responsibilities of the Client Relationship Manager:
Qualifications and Skills for the Client Relationship Manager:
Why Join Us?
This is an opportunity to join a growing, purpose-driven team where you’ll play a key role in creating positive client experiences on impactful projects. You’ll work directly with multiple departments and clients to ensure seamless service delivery and client satisfaction, while also contributing to continuous process improvements.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
#LI-PSG
#LI-RL1
#LI-Onsite
Job Overview:
We are seeking a dynamic and customer-focused Client Relationship Manager to join our client’s team and play a vital role in delivering an exceptional experience across all restoration, reconstruction, and roofing projects. This 100% onsite, direct-hire opportunity based near Deerfield Beach, FL, involves coordinating with internal teams and clients to ensure seamless project execution, customer satisfaction, and proactive communication from start to finish.
Compensation:
- $65,000 – $75,000/year
- Bonus opportunities available
Work Schedule:
- Monday to Friday
- Standard business hours
- 100% onsite
Key Responsibilities of the Client Relationship Manager:
- Serve as the main point of contact for clients, ensuring ongoing communication throughout the project lifecycle
- Advocate for the customer internally by representing their perspective during team meetings and decisions
- Maintain consistent touchpoints with all stakeholders—from corporate-level contacts to local property managers
- Monitor project timelines and milestones, proactively informing clients of progress and addressing any issues
- Coordinate smooth handoffs between sales, operations, and billing to ensure a unified experience
- Lead client onboarding and training sessions to ensure clarity on services, processes, and expectations
- Develop and maintain user guides, FAQs, and other training documentation
- Support the accounts receivable team in following up on outstanding invoices and resolving billing concerns
- Track client satisfaction using surveys and feedback, identifying opportunities for service improvement
- Generate internal and client-facing performance reports on a recurring basis (quarterly, semi-annually, annually)
Qualifications and Skills for the Client Relationship Manager:
- Bachelor’s degree in business, communications, construction management, or related field
- Minimum 3 years of experience in a client-facing role, preferably in the construction or related industry
- Strong communication, organization, and problem-solving skills
- Working knowledge of commercial construction practices
- Proficiency in Microsoft Office Suite and CRM/project management tools
- Understanding of basic invoicing and accounts receivable practices
- Bilingual in English and Spanish is a plus
- Ability to prioritize and multitask in a fast-paced environment
Why Join Us?
This is an opportunity to join a growing, purpose-driven team where you’ll play a key role in creating positive client experiences on impactful projects. You’ll work directly with multiple departments and clients to ensure seamless service delivery and client satisfaction, while also contributing to continuous process improvements.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
#LI-PSG
#LI-RL1
#LI-Onsite