Job Title: Correspondence Coordinator

Job Overview:
Contemporary Staffing Solutions is seeking a Correspondence Coordinator to join our client to support the coordination of medical record requests and outreach efforts within the healthcare quality department. This role plays a key part in ensuring accurate data collection for health initiatives by contacting provider offices, tracking responses, and facilitating communication between healthcare professionals. The ideal candidate will be detail-oriented, comfortable handling a high volume of outbound calls, and thrive in a fast-paced, remote work environment.

Compensation:
$15.70/hour

Work Schedule:
Monday through Friday, standard business hours

Key Responsibilities of the Correspondence Coordinator:

• Conduct outbound outreach calls to provider offices to request and coordinate medical records, ensuring timely follow-up and accurate documentation.

• Track and log all outreach activity in the internal database to maintain compliance and provide transparent reporting to leadership.

• Communicate professionally with office managers, health systems, and other provider contacts to confirm receipt and submission of records.

• Review PDF medical record files, verify member demographic details using Adobe Acrobat, and distribute records to clinical team members for further review.

• Participate in paid remote training sessions and adhere to all company policies, including HIPAA and confidentiality standards.

Qualifications and Skills for the Correspondence Coordinator:

• Previous experience in a call-center, administrative, or healthcare support role with strong customer service skills.

• Familiarity with medical terminology and comfort working with medical records or health-related data.

• Proficiency in Microsoft Excel, Outlook, Teams, and Adobe Acrobat; ability to manage multiple digital systems efficiently.

• Strong written and verbal communication skills with excellent attention to detail and organization.

• Reliable high-speed internet connection and the ability to work effectively in a remote environment.

• High school diploma required; some college or a degree preferred.

Why Join Us?
This is a great opportunity to gain hands-on experience in the healthcare field while supporting meaningful quality initiatives that impact patient care. You’ll join a collaborative, mission-driven team where your organization, communication, and coordination skills make a direct difference.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.