Job Title: Inter-Plan Relations Coordinator

Job Overview:
Contemporary Staffing Solutions is seeking an Inter-Plan Relations Coordinator to join our client’s team and support critical claims resolution and inter-plan operations. In this role, you will act as a liaison between multiple health plans, providers, and internal departments to ensure accurate, timely, and compliant processing of claims. You’ll analyze trends, recommend process improvements, and contribute to national-level issue resolution. This is a temp-to-hire position based in Philadelphia, PA, offering a hybrid work arrangement and an immediate start date.

Compensation:
$28.00 per hour

Work Schedule:
Monday–Friday, standard business hours (37.5-hour work week)

Key Responsibilities of the Inter-Plan Relations Coordinator:

• Investigate and resolve complex and escalated claims issues impacting providers and members
• Serve as the primary point of contact for inquiries from partner health plans, ensuring end-to-end resolution
• Track and analyze inquiry data to identify root causes and recommend improvements
• Collaborate with internal teams to maintain compliance and meet service standards
• Prepare reports and provide insights to management for national-level issue resolution
• Support educational initiatives for members and providers based on recurring issues

Qualifications and Skills for the Inter-Plan Relations Coordinator:

• High School Diploma/GED with 4+ years of experience in claims/service operations OR Bachelor’s degree with 2+ years of related experience
• Strong leadership, decision-making, and problem-solving abilities
• Excellent written and verbal communication skills, including presentation capabilities
• Ability to interact effectively with providers, partner plan staff, and internal teams at all levels
• Strong organizational skills and ability to meet strict turnaround times
• Knowledge of inter-plan policies, systems, and processing standards
• Familiarity with healthcare products such as Medicare Advantage, State Health Plans, ASO, and fully insured plans
• Experience developing and delivering customized education programs in the healthcare industry is preferred

Why Join Us?
This role offers the opportunity to work in a collaborative environment where your contributions directly impact operational success and customer satisfaction. You’ll gain exposure to cross-functional teams and have the potential to transition into a permanent role with a leading organization.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting ?www.ContemporaryStaffing.com?.