Job Title: Call Center Representative

Job Overview:
Contemporary Staffing Solutions is seeking a Call Center Representative to join our client’s team and deliver exceptional customer service in a fast-paced healthcare environment. This remote, temp-to-hire position plays a critical role in supporting patients and healthcare providers by managing inquiries, scheduling, and ensuring accurate information flow. Starting in February, this opportunity offers flexibility and the chance to make a meaningful impact in patient care.

Compensation:
$20.00 per hour

Work Schedule:
Part-time: 20–25 hours per week, Monday through Friday. Shifts are 4–5 hours each, scheduled between 9:00 AM and 8:00 PM Arizona Time.

Key Responsibilities of the Call Center Representative:

• Respond to inbound and outbound calls, providing accurate and professional assistance
• Process data entry from calls, emails, and faxes into internal systems
• Coordinate with multiple departments to support referral processes and resolve issues
• De-escalate challenging situations and ensure customer satisfaction
• Comply with company, state, and federal healthcare guidelines

Qualifications and Skills for the Call Center Representative:

• Must be at least 18 years old with a High School Diploma or GED; some college preferred
• Minimum 1 year of inbound/outbound call experience in a call center or healthcare setting
• Strong computer skills, including Microsoft Word, Excel, and accurate typing
• Ability to manage high call volumes while maintaining attention to detail
• Secure home workspace with high-speed internet; self-directed and able to work independently

Why Join Us?
This role offers the flexibility of remote work and the opportunity to gain valuable experience in healthcare services. You’ll collaborate with a supportive team and have the potential for long-term growth through a temp-to-hire arrangement.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting ?http://www.ContemporaryStaffing.com?.