Job Title: Inside Sales Agent

Job Overview:
Contemporary Staffing Solutions is seeking an Inside Sales Agent to join our client to support patient engagement and membership growth through a consultative sales approach. This direct hire opportunity is located in Boca Raton, FL and operates onsite in a structured call center environment. In this role, you will connect with prospective members through targeted outbound campaigns and guide them through program benefits in a personalized, service-oriented way. The position blends relationship-building, communication, and sales strategy to help prospective members understand available healthcare program options and make informed decisions.

Compensation:
$22.00 – $23.00/hour + monthly commission

Work Schedule:
Monday – Friday, one of the following shifts:

• 9:00 AM – 5:45 PM
• 10:15 AM – 7:00 PM

Key Responsibilities of the Inside Sales Agent:

• Engage prospective members through scheduled outbound calling initiatives, explaining program features and helping individuals determine how the offering may support their healthcare needs.
• Manage inbound and outbound communications while maintaining accurate documentation of all interactions and outcomes within the CRM system.
• Apply a consultative sales approach to build rapport, answer questions, and guide individuals through the decision-making process.
• Conduct research and troubleshoot member inquiries, ensuring concerns are addressed promptly and escalated when additional support is required.
• Maintain consistent follow-up and communication practices that support sales goals while delivering a positive customer experience.

Qualifications and Skills for the Inside Sales Agent:

• High school diploma or equivalent required; additional education such as an associate degree is beneficial.
• Approximately two years of experience in a call center, customer service, administrative support, or similar client-facing role.
• Strong verbal and written communication abilities with the confidence to guide conversations and explain program details clearly.
• Comfort working with CRM systems and standard business tools such as Microsoft Office applications.
• Experience in consultative, relationship-focused sales—particularly within healthcare, membership services, or other service-driven industries—is a plus.

Why Join Us?
This opportunity offers the chance to develop consultative sales skills while working in a structured and supportive environment with comprehensive training. You’ll collaborate with a team focused on delivering meaningful service to prospective members while gaining exposure to healthcare-focused programs and client engagement strategies. If you enjoy building connections and helping individuals understand valuable services, this role provides a strong platform for professional growth.

About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.