Job Title: Follow Up Admin
Job Overview:
Contemporary Staffing Solutions is seeking a Follow Up Admin to join our client to support the investigation and resolution of vehicle repair delays within fleet operations. This role is focused on proactive follow up with repair vendors, identifying root causes of delays, and coordinating solutions that help move repairs forward efficiently. The position plays an important role in maintaining accurate records and ensuring timely escalation of unresolved issues. This is a temporary, onsite opportunity based in Mount Laurel, NJ.
Compensation:
$20.00 per hour
Work Schedule:
Monday through Friday, 8:30am to 5:00pm
Key Responsibilities of the Follow Up Admin:

• Review internal reports to identify vehicles experiencing extended repair timelines and determine appropriate follow up actions
• Communicate with repair vendors to obtain updates on repair status, including parts availability, technical challenges, and scheduling issues
• Evaluate causes of delays, recommend potential solutions, and escalate concerns to vendor leadership when necessary
• Partner with manufacturer representatives, dealer support teams, and internal stakeholders to assist with issue resolution
• Document all follow up activity, findings, and communications accurately within fleet management systems

Qualifications and Skills for the Follow Up Admin:

• A degree in a related field is preferred, though equivalent professional experience may be considered
• Three to five years of experience in the automotive or transportation industry with strong technical knowledge
• Familiarity with vehicle repair processes, vendor coordination, and maintenance workflows
• Industry certifications such as ASE are preferred but not required
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Why Join Us?
This role offers hands on exposure to fleet operations and repair coordination in a fast paced environment. You will work closely with vendors and internal teams while contributing to the resolution of real time operational challenges. The position provides valuable experience supporting day to day processes and cross functional collaboration.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp to hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.