Job Title: Customer Care Sales Coordinator
Job Overview:
Contemporary Staffing Solutions is seeking a Customer Care Sales Coordinator to join our client to support customer satisfaction and sales operations through accurate and timely management of product returns and recalls. This role plays a key part in maintaining service quality by coordinating return authorizations, partnering with vendors, and responding to customer and sales inquiries. The position is remote and offered as a temporary opportunity, providing exposure to collaborative sales and customer care functions across multiple teams. Success in this role contributes directly to operational efficiency and positive customer outcomes.
Work Schedule:
Monday through Friday, 8:00 am to 5:00 pm, with flexibility based on time zone
Key Responsibilities of the Customer Care Sales Coordinator:

• Manage return, recall, and exception requests from initiation through completion while adhering to established company and vendor guidelines
• Review and process return authorization requests for standard, special order, and direct ship products to ensure accuracy and compliance
• Coordinate approvals and communication with vendors and manufacturers to support timely resolution of return activity
• Generate and distribute return shipping labels and maintain clear documentation throughout the process
• Serve as a central point of contact for return related questions from customers and internal sales teams

Qualifications and Skills for the Customer Care Sales Coordinator:

• Experience supporting customer service or sales operations, ideally within the animal health or veterinary industry
• Strong written and verbal communication skills with a customer focused approach
• Ability to manage a high volume workload in a fast paced environment while maintaining attention to detail
• Proficiency in Microsoft Outlook and comfort working within multiple systems and platforms
• Familiarity with IBM AS400, IBS XT client, or Salesforce is beneficial but not required

Why Join Us?
This role offers hands on experience supporting essential customer care and sales processes within a collaborative remote environment. You will work closely with internal teams and external partners, gaining exposure to return management operations and vendor coordination. It is an excellent opportunity to strengthen customer service, systems, and problem solving skills while contributing to day to day business needs.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp to hire, and direct hire staffing solutions. With decades of experience, we have grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting and Finance, Call Center and Office Support, Human Resources, Sales and Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.