Job Title: Policy Claims Assistant
Job Overview:
Contemporary Staffing Solutions is seeking a Policy Claims Assistant to join our client in a role that supports key business operations and contributes to important organizational initiatives. This Hybrid opportunity is located in Cherry Hill, NJ and is being offered on a temporary basis. The individual in this role will play an important part in supporting personal lines insurance policy administration, assisting customers with account related needs, and helping ensure a seamless service experience. Success in this position requires strong communication skills, insurance knowledge, attention to detail, and the ability to work collaboratively across teams.
Compensation:
$24.00 to $27.00 per hour
Work Schedule:
Monday through Friday during normal business hours
Hybrid: Tuesday through Thursday onsite; Monday and Friday remote
Key Responsibilities of the Policy Claims Assistant:

• Support policyholders by providing assistance with account inquiries, coverage related questions, and general policy servicing needs.
• Coordinate policy updates, documentation requests, and administrative activities to maintain accurate customer records.
• Deliver professional customer service by researching issues, resolving concerns, and ensuring timely follow up on requests.
• Maintain detailed account information while ensuring compliance with established procedures and industry standards.
• Collaborate with internal stakeholders to facilitate efficient processing of policy related transactions and customer support activities.

Qualifications and Skills for the Policy Claims Assistant:

• Active Property and Casualty (P&C) insurance license required.
• Two to five years of experience in personal lines insurance, policy servicing, customer support, or a related insurance environment preferred.
• Strong verbal and written communication skills with a demonstrated commitment to customer service excellence.
• Ability to manage multiple priorities, maintain accuracy, and work effectively in a fast paced setting.
• Proficiency using computer systems and business applications to navigate accounts, maintain records, and complete daily responsibilities.

Why Join Us?
This role offers an opportunity to gain valuable experience within a collaborative insurance services environment while supporting important day to day operations. You will work closely with experienced professionals, contribute to meaningful customer interactions, and continue building your expertise within the insurance industry. The position provides hands on exposure to account servicing functions and cross functional teamwork.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp to hire, and direct hire staffing solutions. With decades of experience, we have grown from a staffing agency into a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting Contemporary Staffing Solutions.