Job Title: Customer Service Representative
Job Overview:
Contemporary Staffing Solutions is seeking a Customer Service Representative to join our client in a role that supports key business operations and contributes to important organizational initiatives. This Remote, temporary opportunity is ideal for individuals who enjoy assisting customers, managing service inquiries, and contributing to a positive customer experience. The position offers exposure to operations within a regulated financial services environment while working closely with leadership and support teams to achieve service goals. Strong communication skills, reliability, and a commitment to quality service will help candidates succeed in this role.
Compensation:
$16.00/hour
Work Schedule:
Monday through Friday with 8 hour shifts scheduled between 8:00 AM and 7:00 PM EST. Training is conducted Monday through Friday from 9:00 AM to 6:00 PM EST.
Key Responsibilities of the Customer Service Representative:

• Deliver professional support to customers by responding to inquiries and providing accurate information in a timely manner.
• Maintain consistent attendance and adherence to assigned schedules to support service level expectations and operational needs.
• Document customer interactions and update records to ensure accuracy and continuity of service.
• Apply coaching and performance feedback to continuously improve service quality and customer interactions.
• Support daily customer service functions within a financial services environment while following established procedures and compliance requirements.

• Must reside in Florida, Tennessee, Georgia, Texas, Kentucky, Alabama, Ohio, West Virginia, Virginia, South Carolina, Maryland, Arkansas, or North Carolina.
• Previous customer service experience with strong verbal communication and problem solving abilities.
• Demonstrated ability to receive direction, implement feedback, and adapt to changing business needs.
• Ability to work independently in a professional Remote setting free from ongoing distractions.
• Reliable internet service with a minimum download speed of 25 Mbps; higher speeds of approximately 100 Mbps download and 25 Mbps upload are preferred.

Why Join Us?
This role provides valuable experience supporting essential business operations while developing customer service and communication skills. You will work in a collaborative environment where consistent performance, professional growth, and service excellence are valued. The position offers meaningful opportunities to contribute to daily operations while gaining experience in a structured and fast paced setting.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp to hire, and direct hire staffing solutions. With decades of experience, we have grown from a staffing agency into a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting Contemporary Staffing Solutions.