Job Title: Direct Sales Representative
Job Overview:
Contemporary Staffing Solutions is seeking a Direct Sales Representative to join our client in a role that supports key business operations and contributes to important organizational initiatives. Based in Grand Rapids, MI, this Hybrid, Direct Hire opportunity is ideal for a motivated professional who enjoys connecting with customers, identifying their needs, and recommending appropriate insurance solutions. The position offers exposure to a performance focused sales environment where strong communication, relationship building, and follow through directly contribute to individual and business results. Candidates with prior sales experience as well as recent graduates with strong interpersonal skills and a desire to develop a career in sales are encouraged to apply.
Compensation:
Starting at $40,000 per year base salary, plus uncapped commission and incentives
Work Schedule:
Monday through Friday, with scheduling between 8:00 AM and 10:00 PM EST; one Saturday per month from 9:00 AM to 5:30 PM EST.
Key Responsibilities of the Direct Sales Representative:

• Deliver consultative sales support through inbound and outbound customer conversations, managing an average of approximately 12 to 15 calls per day while identifying individual insurance needs.
• Guide customers through available coverage choices, pricing considerations, and policy options to support informed purchasing decisions and accurate policy processing.
• Build customer relationships through proactive follow up, responsive service, and clear communication while identifying opportunities to recommend additional insurance solutions.
• Maintain strong performance against established sales and service expectations, including conversion results, premium production, availability, productivity, and additional product sales.
• Navigate multiple technology platforms efficiently while managing customer information, completing sales activities, and maintaining accurate documentation throughout the customer experience.

Qualifications and Skills for the Direct Sales Representative:

• High school diploma required; bachelor’s degree preferred. Recent college graduates and experienced sales professionals are both encouraged to apply.
• One or more years of sales experience is preferred, including backgrounds in retail, hospitality, real estate, mortgage, direct sales, or other customer focused environments; candidates without prior sales experience may be considered based on communication skills, motivation, work ethic, and overall qualifications.
• Strong verbal communication and customer service skills with the ability to explain insurance options clearly, build rapport, handle objections, and confidently ask for the sale.
• Comfortable working in a goal driven environment with defined performance expectations; successful candidates should demonstrate persistence, accountability, reliability, adaptability, competitiveness, and openness to coaching, with progressive performance expectations during the first six months.
• Property and Casualty insurance licensing is welcomed but not required at the time of hire; candidates who are not currently licensed must successfully complete required licensing education and obtain the applicable license. Moderate to advanced computer proficiency and the ability to work across multiple systems are also required.

Why Join Us?
This opportunity provides hands on experience in consultative sales, customer relationship management, and the insurance industry while allowing you to strengthen valuable communication and business development skills. You will contribute directly to customer outcomes and business performance while building experience in a structured environment that supports continued professional development.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp to hire, and direct hire staffing solutions. With decades of experience, we have grown from a staffing agency into a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting Contemporary Staffing Solutions.