Job Title: Parts Information Coordinator
Job Overview:
Contemporary Staffing Solutions is seeking a Parts Information Coordinator to join our client in a role that supports key business operations and contributes to important organizational initiatives. Based in Camden, NJ, this temporary, Onsite opportunity is ideal for a detail oriented professional who enjoys research, customer support, and finding practical solutions to operational challenges. The position works closely with internal teams, external business contacts, and service locations to address parts related inquiries, coordinate resolutions, and maintain accurate information. Success in this role requires strong communication, sound judgment, technical aptitude, and consistent follow through.
Work Schedule:
Monday through Friday, 8:30 AM to 5:00 PM EST
Key Responsibilities of the Parts Information Coordinator:
- Coordinate responses to parts availability, delivery timing, order concerns, and related inquiries by gathering information from inventory, distribution, transportation, and operational resources.
- Resolve service location requests by researching available options, assessing customer and business needs, and facilitating appropriate solutions across multiple internal and external contacts.
- Support inquiries involving product accuracy, potential defects, packaging concerns, rental approvals, replacement needs, and other service related matters while following established procedures.
- Maintain accurate processing of specialized requests, documentation, account charges, and assigned communication channels while ensuring information is complete and properly recorded.
- Guide service location personnel on established procedures and provide clear, timely support through phone and email communication.
Qualifications and Skills for the Parts Information Coordinator:
- Strong verbal and written communication skills, including the ability to listen carefully, explain information clearly, and provide professional support by phone and email.
- Demonstrated problem solving and research abilities with the judgment to investigate issues, evaluate possible solutions, and follow matters through completion.
- Ability to interpret technical manuals, electronic catalogs, warranty information, and parts ordering procedures to identify appropriate information and solutions.
- Comfortable learning technical information, business applications, warranty processes, and enterprise resource planning systems used to support daily operations.
- Proficiency with Microsoft Office applications and the ability to collaborate effectively with inventory, distribution, transportation, accounting, and other business partners.
Why Join Us?
This opportunity provides hands on experience supporting essential operational activities while collaborating with professionals across several business functions. It offers valuable exposure to technical research, customer service, inventory operations, and process coordination while allowing you to strengthen your communication and problem solving skills.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp to hire, and direct hire staffing solutions. With decades of experience, we have grown from a staffing agency into a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology. Explore more about CSS and how we connect great talent with exceptional opportunities by visiting Contemporary Staffing Solutions.