Customer Service Representatives #108019
Location : Boca Raton, fL
Job Type : Temp/Contract
Compensation : 17.00 USD/HOUR
Start Date : 09/13/2021
End Date : 09/01/2022
Hours : Full Time
Travel : No
Relocation : No
Job Description :
Customer Service Representatives
Multiple friendly, organized Customer Service Representatives are needed to support an inbound/outbound call center at a mortgage company located in Boca Raton, FL! This role offers $17 an hour!
Responsibilities of the Customer Service Representative include:
- Receiving inbound customer calls. Identify what are the customer’s needs and then route them to the appropriate department
- Making outbound calls through our dialer or some manually based campaigns
- Offers customer support at various stages of the loan process.
- Completes various data entry/clerical duties.
Required Qualifications :
Requirements of the Customer Service Representative:
- Customer Service experience in a call center required
- Mortgage/Financial industry experience is a plus
- Professional phone presence
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Computer literacy
Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. Originally a staffing agency, we have evolved into a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Salesforce. We respect our clients and candidates equally while keeping the client’s best interest in mind. We operate with pro-active pipelines, with the highest business ethics, a winning spirit in our approach, a team-oriented workflow, and with real cross-training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!