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Customer Service Representatives #108019

Location : Boca Raton, fL
Job Type : Temp/Contract
Compensation : 17.00 USD/HOUR
Start Date : 09/13/2021
End Date : 09/01/2022
Hours : Full Time
Travel : No
Relocation : No

Job Description :


Customer Service Representatives






Multiple friendly, organized Customer Service Representatives are needed to support an inbound/outbound call center at a mortgage company located in Boca Raton, FL! This role offers $17 an hour! 







Responsibilities of the Customer Service Representative include:





  • Receiving inbound customer calls. Identify what are the customer’s needs and then route them to the appropriate department

  • Making outbound calls through our dialer or some manually based campaigns

  • Offers customer support at various stages of the loan process.

  • Completes various data entry/clerical duties.





Required Qualifications :
 
Requirements of the Customer Service Representative:


  • Customer Service experience in a call center required

  • Mortgage/Financial industry experience is a plus

  • Professional phone presence

  • Proficient in Microsoft Office (Excel, Word, Outlook)

  • Computer literacy


 


Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. Originally a staffing agency, we have evolved into a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Salesforce. We respect our clients and candidates equally while keeping the client’s best interest in mind. We operate with pro-active pipelines, with the highest business ethics, a winning spirit in our approach, a team-oriented workflow, and with real cross-training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!

 



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