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Salesforce Business Analyst #107422

Location : New York, NY
Job Type : Direct
Compensation : 1.00 USD/YEAR
Start Date : 07/19/2021
Hours : Full Time
Travel : No
Relocation : No

Job Description :

We are looking for a passionate, structured, and analytical Salesforce Business Analyst or data savvy Salesforce Administrator to join our team and help grow our subscription product for schools. This person will play a critical role in supporting the revenue organization by providing insight, process structure, and strategic thinking to improve sales effectiveness and efficiency. This role will work closely with leadership from Sales and Marketing to drive efficiency across a variety of initiatives.


Responsibilities:



  • Develop working technology solutions for reference and starting points for the sales organization

  • Support sales and delivery teams on sales opportunities by providing solutions, project estimates/costs, proposals and agreements

  • Analyze cross-functional business processes, identify alternative solutions and recommend new approaches via technology enablement; work closely with development partners to identify potential or alternative solutions

  • Assist in data import/export/updates, system customization

  • Serve as primary system administrator for all internal tools and systems including Salesforce, Pardot, Gong, Calendly, Outreach, and ZenDesk

  • Partner with the Revenue team leadership team to establish process and strategy improvements using our existing technologies

  • Coordinate the evaluation, scope and completion of new development requests within existing technologies and new platforms

  • Assist in training of new users, and grow usage of the tech stack across the organization

  • Handle all core functions including maintaining user accounts, creating reports and dashboards, setting up workflows and other routine tasks

  • Work independently with internal users to define and document new requirements and process improvements

  • Manage all internal integrations, including setup and maintenance

  • Complete regular internal system audits and prepare for upgrades


 


Required Qualifications :
 

Requirements:



  • Minimum two years of experience as a Salesforce administrator within a SaaS business.

  • Salesforce Admin certified

  • Proven ability to design and implement new processes and facilitate user adoption

  • Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity

  • Strong understanding of Salesforce best practices and functionality within high volume SaaS companies

  • A documented history of successfully driving projects to completion

  • A demonstrated ability to understand and explain complex requirements


Extra Credit:



  • 1-2 years in EdTech or Salesforce consulting

  • Salesforce advanced certification

  • Pardot Specialist certification

  • Familiarity with SQL / Python


 


Contemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty, and integrity. CSS has been a leading provider of contract, temporary, and direct hire solutions. Nationally supporting Salesforce Projects & Managed Services and staffing solutions with a focus in Accounting & Finance, Human Resources, Sales & Marketing, Information Technology, Salesforce, and Call Center & Office. Everyone at CSS operates with pro-active pipelines, the highest business ethics, a winning spirit in our approach, and a team-oriented workflow with real cross-training. The CSS team coaches you with current business intelligence so that we can timely deliver solutions to meet your expectations. Our testimonials on our website tell the story from our clients and candidates—check them out!




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