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Customer Service Representative - #107742

Location : Jacksonville, FL
Job Type : Temp/Contract
Compensation : 16.00 USD/HOUR
Start Date : 08/16/2021
End Date : 07/04/2022
Hours : Full Time
Travel : No
Relocation : No

Job Description :
Customer Service Representatives 

Multiple outgoing and friendly Customer Service Representatives are needed for our client in Jacksonville, FL! As the Customer Service Representative, you will primarily be responsible for answering incoming calls from the customer service queue. This temporary to possible hire role offers $16/hr!

Responsibilities of the Customer Service Representative Include: 

  • Answering incoming phone calls by participants and assist them with their questions

  • Promoting online portal/mobile app capabilities

  • Making outbound call-backs, as needed

  • Responding to incoming emails from participants

  • Following Company policies as they relate to privacy and security



Required Qualifications :
Requirements of the Customer Service Representative Include: 

  • Prior call center experience

  • Excellent Customer Service Skills

  • High School Diploma/GED

  • Excellent written and oral communication skills 

Contemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty, and integrity. CSS has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, Salesforce We respect our clients and candidates equally while keeping the client’s best interest in mind. Everyone at CSS operates with pro-active pipelines and with the highest business ethics, a winning spirit in our approach, a team-oriented workflow, with real cross-training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!

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