Lawrenceville, NJ
Contract Aug 7, 2025 Admin/Office Job Title: Administrative Assistant
Job Overview:
We are seeking a polished, organized, and detail-oriented Administrative Assistant to support a fast-paced department. This onsite, temporary role in Lawrenceville, NJ plays a key part in ensuring smooth day-to-day operations, providing administrative support across multiple teams, managing data entry and record updates, and assisting with internal communications and project coordination. This is a great opportunity for someone who is professional, adaptable, and comfortable interacting in a high-standard environment.
Compensation:
• $23.00 – $25.00/hour based on experience
Work Schedule:
• Monday through Friday, 8:30 AM – 4:30 PM ET
Key Responsibilities of the Administrative Assistant:
• Maintain and update constituent records, including address and employment changes, returned mail, and other data entry tasks
• Support cross-functional projects by coordinating logistics, uploading and tagging files, and assisting with communications such as mailings and emails
• Provide general administrative support including calendar coordination, managing shared email inboxes, and organizing digital files
• Assist department leaders with clerical duties as needed
• Perform other duties as assigned
Qualifications and Skills for the Administrative Assistant:
• High attention to detail and accuracy in data entry
• Strong communication skills, both written and verbal
• Excellent organizational and project coordination abilities
• Proficiency with Microsoft Office and Google Suite
• Experience with relational database systems preferred
• Professional appearance and demeanor—must represent the department with polish and courtesy
Why Join Us?
This is an exciting opportunity to work in a prestigious and mission-driven environment where your administrative expertise will support impactful initiatives. You'll gain valuable experience while contributing to a team that values integrity, professionalism, and service excellence.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Orlando, FL
Direct Hire Aug 7, 2025 Legal Job Title: Legal Assistant (Family Law)
Job Overview:
We are seeking an experienced and highly organized Legal Assistant to support a busy Family Law practice in a fast-paced legal environment. This permanent, direct-hire role based in Orlando, FL, plays a vital role in managing legal documentation, preparing court filings, and assisting attorneys with trial preparation, client communication, and case management. The ideal candidate will bring a strong background in litigation support and a proactive mindset.
Compensation:
• $65,000 – $80,000/year, based on experience
Work Schedule:
• Monday through Friday, standard business hours
• Onsite role based in Orlando, FL
Key Responsibilities of the Legal Assistant:
• Prepare and draft legal documents such as pleadings, petitions, motions, notices, discovery responses, financial affidavits, and correspondence
• Manage complex trial preparation, including reviewing and organizing document productions, creating hearing/trial binders, and coordinating exhibits
• Assist with legal research, case law analysis, and preparation of supporting charts, summaries, and timelines
• Maintain accurate and organized client files, production control logs, and internal databases
• Schedule and coordinate hearings, mediations, depositions, and other case-related meetings
• Perform Florida e-filing of legal documents and monitor status of filings
• Interact professionally with clients, opposing counsel, mediators, court officials, and vendors
• Calculate and prepare child support guidelines, alimony figures, and equitable distribution worksheets
• Manage deadlines through calendaring systems and assist with tracking attorney billing
• Support attorneys with document management in tools such as iManage, SunBiz, Excel, and legal research platforms
Qualifications and Skills for the Legal Assistant:
• 2–3+ years of recent experience in a law firm setting, ideally with a focus on family law or complex litigation (e.g., corporate, IP, or trademark)
• Strong litigation background, including document production and trial preparation
• Familiarity with Florida court systems and e-filing procedures
• Experience using legal software such as iManage, SunBiz, Chrome River, and Family Law Software is a plus
• Exceptional attention to detail, time management, and organizational skills
• Ability to manage a high caseload and adapt to shifting priorities
• Paralegal certificate preferred but not required
Why Join Us?
This opportunity offers a dynamic and supportive work environment where your contributions directly impact clients navigating sensitive family law matters. You'll collaborate closely with attorneys and legal professionals who value expertise, efficiency, and compassion.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Bala Cynwyd, PA
Contract Aug 7, 2025 Admin/Office Job Title: Telephonic LPN (Call Center)
Job Overview:
We are seeking a compassionate and detail-oriented Telephonic LPN to join our client’s remote patient monitoring team. This 100% remote, long-term contract position involves engaging with patients by phone to support chronic care management through regular biometric monitoring, adherence outreach, and care coordination. This role plays a key part in ensuring patients stay connected, supported, and on track with their care plans.
Compensation:
$24.67 – $26.00/hour
Work Schedule:
Monday through Friday, 8:00 AM – 4:30 PM EST
Flexibility required to work one later shift per week (e.g., 10:00 AM – 6:30 PM or 11:00 AM – 7:30 PM EST) to accommodate patients in different time zones
Paid training provided for two weeks, typically 10:00 AM – 5:00 PM EST
Key Responsibilities of the Telephonic LPN:
Conduct daily outreach calls (35–40 per day) to assigned patients using provided scripts and clinical guidelines
Ensure monthly live two-way communication with each patient for trend analysis and engagement
Review and document biometric data, identifying abnormalities and initiating follow-ups as needed
Perform adherence calls for patients with irregular usage patterns or device connection issues
Support the RPM billing process by accurately documenting time spent on remote care services (CPT 99457, 99458, 99454)
Triage beyond-threshold readings and escalate concerns to RNs or physicians as appropriate
Coordinate with clinical and operations teams to onboard new patients and ensure successful device setup
Maintain HIPAA-compliant, real-time documentation of all patient interactions
Monitor patient charts for updates and maintain accurate reference notes
Qualifications and Skills for the Telephonic LPN:
Active and unrestricted LPN license
Compact Nursing License (NLC) required
Must be licensed in California but reside outside of California, Hawaii, and Alaska
Experience in remote patient monitoring or telephonic patient care preferred
Excellent communication and empathy skills; able to build rapport quickly over the phone
Comfortable working in a high-volume, call-based environment
Tech-savvy and able to document efficiently in digital systems
Strong organizational skills and ability to prioritize clinical follow-ups
Why Join Us?
This is an excellent opportunity for an LPN seeking a meaningful remote role outside of traditional bedside care. You’ll help patients stay on track with their health goals while enjoying work-life balance and a structured weekday schedule. Ideal for nurses looking for a long-term, impactful role in a supportive virtual environment.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Miami, FL
Direct Hire Aug 6, 2025 Admin/Office Job Title: Quality Assurance Supervisor
Job Overview:
We are seeking a proactive and detail-oriented Quality Assurance Supervisor to support manufacturing operations by overseeing food safety and quality programs. This full-time, direct-hire position is based onsite in Miami, FL, and is ideal for a bilingual professional with a strong background in food safety compliance and team leadership. The role plays a critical part in ensuring all products meet regulatory and internal quality standards.
Compensation:
• $65,000 annually
Work Schedule:
• Monday to Friday, 2:30 PM – 10:30 PM
• Sunday shifts from 7:00 AM – 3:00 PM (seasonal; expected to revert to a standard 5-day schedule within the next 1–2 months)
Key Responsibilities of the Quality Assurance Supervisor:
• Perform hourly quality checks on products and oversee sanitary conditions on the production floor
• Serve as the first point of contact for resolving food safety or quality concerns in real time
• Make decisions regarding product release or hold based on quality findings
• Maintain and update food safety and quality documentation in compliance with regulatory requirements
• Support and participate in internal audits and third-party inspections
• Supervise and guide QA team members, providing training and feedback
• Coordinate Hold and Release procedures, lab testing, and shelf-life studies
• Collaborate with cross-functional teams including Production, Shipping, and Maintenance
• Drive root cause analysis and corrective action processes for non-compliance issues
• Support continuous improvement initiatives and maintain a clean, safe work environment
Qualifications and Skills for the Quality Assurance Supervisor:
• 2–3 years of experience in food quality assurance or food safety within a manufacturing environment
• Previous experience leading a team
• Strong working knowledge of HACCP, GMPs, sanitation, and food safety regulations
• Bilingual in English and Spanish (must be fluent in both to communicate with staff and external auditors)
• Confident decision-maker with excellent problem-solving abilities
• High school diploma required; college degree in food science, biology, or a related field preferred
• Familiarity with root cause analysis and tools such as Fishbone Diagram, Pareto Analysis, or Six Sigma is a plus
• HACCP and PCQI certifications preferred; knowledge of GFSI standards such as SQF or BRC is a bonus
Why Join Us?
This is a great opportunity to step into a leadership role within a growing manufacturing environment where quality and food safety are top priorities. You’ll gain hands-on experience managing audits, driving improvement programs, and influencing daily production operations.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Orlando, FL
Direct Hire Aug 6, 2025 Legal Job Title: Litigation Paralegal
Job Overview:
We are seeking an experienced and detail-oriented Litigation Paralegal to support a high-performing legal team in a fast-paced, high-volume environment. This permanent, onsite role based in Orlando, FL, plays a critical role in facilitating litigation activities, including trial preparation, e-discovery, and document management. The ideal candidate is highly organized, proactive, and committed to long-term professional growth within a collaborative legal setting.
Compensation:
• $75,000 – $80,000 annually based on experience
Work Schedule:
• Monday through Friday, standard business hours
Key Responsibilities of the Litigation Paralegal:
• Draft, format, and finalize pleadings for filing in State and Federal courts
• Coordinate and manage e-discovery processes and document review
• Prepare case files, maintain pleadings, and organize large volumes of correspondence and discovery materials
• Support deposition and trial preparation, including compiling exhibits, binders, and witness materials
• Collaborate with attorneys to prepare exhibit lists, privilege logs, and demonstratives
• Perform legal research and assist with docketing and deadline tracking
• Communicate with external vendors and ensure adherence to tight litigation timelines
• Accurately record billable hours and maintain confidentiality in all case matters
• Provide additional administrative and litigation support as needed
Qualifications and Skills for the Litigation Paralegal:
• Minimum of 3 years of direct litigation paralegal experience
• Strong background in commercial, labor/employment, IP, or real estate litigation preferred
• Familiarity with State and Federal court procedures and e-filing requirements
• Experience with trial prep and e-discovery tools and platforms
• Exceptional attention to detail, organization, and time management skills
• Strong written and verbal communication skills
• Proven reliability, professionalism, and a team-oriented mindset
Why Join Us?
This is an exciting opportunity to contribute meaningfully to complex and dynamic litigation matters while working alongside an experienced legal partner. If you’re looking for a role where your expertise is valued and you can build a lasting professional relationship, we want to hear from you.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Philadelphia, PA
Contract Aug 5, 2025 Admin/Office Job Title: Administrative and Operations Coordinator
Job Overview:
We are seeking a dedicated and detail-oriented Administrative and Operations Coordinator to support a fast-paced office environment within the higher education sector. This onsite, contract-to-hire position based in Philadelphia, PA focuses on delivering comprehensive administrative support to senior leadership, managing day-to-day office operations, coordinating events, and ensuring smooth logistical execution of calendar and travel needs.
Compensation:
• Up to $26/hour based on experience
Work Schedule:
• Monday through Friday, 8:00 AM – 5:00 PM ET
Key Responsibilities of the Administrative and Operations Coordinator:
• Manage daily administrative functions and ensure front desk coverage and professionalism
• Maintain office supplies, equipment, and storage areas; coordinate maintenance and procurement as needed
• Oversee incoming/outgoing mail and package handling
• Schedule and oversee the use of conference rooms and coordinate with facilities or IT as necessary
• Manage the calendar for senior leadership, including prioritization of meetings and communication of scheduling updates
• Arrange travel accommodations and itineraries and submit timely expense reports
• Coordinate logistics for office events including space reservations, catering, supply procurement, vendor invoicing, and contract processing
• Manage guest and candidate travel, invitations, and RSVPs for events and meetings
• Provide day-of event support including setup, breakdown, and logistical oversight
Qualifications and Skills for the Administrative and Operations Coordinator:
• 3+ years of administrative support or office coordination experience, preferably in a higher education or professional services setting
• Excellent organizational, time management, and communication skills
• Strong attention to detail with the ability to manage multiple priorities
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Experience managing executive calendars and making travel arrangements
• Ability to handle confidential information with discretion
• Familiarity with event planning and vendor coordination is a plus
Why Join Us?
This is an excellent opportunity to contribute to a mission-driven organization while gaining valuable experience supporting leadership and operational functions. You’ll work in a collaborative environment where your initiative and problem-solving skills are highly valued.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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West Chester, PA
Contract Aug 5, 2025 Marketing Job Title: Senior Marketing Administrative Assistant
Job Overview:
We are seeking a highly organized and proactive Senior Marketing Administrative Assistant to join our client’s brand marketing team. This hybrid, long-term contract role based near Media, PA, focuses on supporting marketing and creative project workflows, optimizing operational tools and calendars, and helping drive efficiency across cross-functional teams. This position will provide direct administrative and project coordination support for the Designers and Creative team, including owning timelines, managing deadlines, entering job/purchase order details into systems, and regularly following up with stakeholders to ensure deliverables are on track. You’ll serve as a key liaison for internal and external partners while keeping projects running smoothly and efficiently.
Compensation:
• up to $49.66/hour based on experience.
Work Schedule:
• Monday through Friday, 9:00 AM – 5:00 PM ET
• Hybrid schedule: Currently onsite a few days per month, with plans to increase onsite presence slightly next year
• Must be flexible to adjust in-office days based on project deadlines, meeting schedules, and team needs
Key Responsibilities of the Senior Marketing Administrative Assistant:
• Support the planning and execution of marketing and brand creative projects
• Manage and optimize project workflows using project management tools such as Airtable
• Serve as the administrative point of contact for Designers and Creative team members, ensuring timelines are communicated and met
• Oversee meeting cadences, project calendar updates, and deadline follow-ups with appropriate stakeholders
• Coordinate special projects and initiatives aimed at improving team operations and efficiency
• Maintain and update the brand marketing calendar to align cross-functional milestones
• Partner with internal teams to define project scope, deliverables, and timelines
• Provide clear and timely updates to stakeholders on project status and processes
• Liaise with creative, content, and external agency teams to ensure project execution stays on track
• Monitor deliverables to ensure they meet brand standards and are completed on time
• Transfer data across systems such as Excel and PowerPoint for reporting and documentation
• Identify gaps and propose process improvements to support continuous efficiency gains
Qualifications and Skills for the Senior Marketing Administrative Assistant:
• Bachelor’s degree in Marketing, Communications, Business, or related field
• 5–7 years of experience supporting marketing and creative teams in a project coordination or administrative role
• Must have hands-on experience using Airtable for project management (non-negotiable)
• Strong organizational skills and attention to detail with a process-driven mindset
• Excellent verbal and written communication skills; confident communicating with high-level stakeholders
• Proficiency with MS Excel, PowerPoint, and calendar management tools
• Strong calendar and deadline management skills to handle multiple fast-paced projects simultaneously
• Customer-friendly, professional demeanor when representing the brand marketing function
• Familiarity with creative marketing processes and workflows
• Strategic mindset with the ability to identify and recommend process improvements
• Collaborative team player who thrives in fast-paced environments
Why Join Us?
This is an exciting opportunity to work with a well-established marketing team and gain hands-on experience in cross-functional brand initiatives. If you enjoy streamlining processes, supporting creative teams, and bringing clarity to complex workflows, this role is a great fit.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Jacksonville, FL
Contract Aug 5, 2025 Legal Job Title: Bilingual Front Desk Receptionist (Spanish-English)
Job Overview:
We are seeking a dedicated and detail-oriented Bilingual Front Desk Receptionist to join our client and provide essential administrative support to their legal operations. This onsite, contract-to-hire position based in Jacksonville, FL focuses on greeting clients, managing appointments, and providing bilingual support within a busy legal environment.
Compensation:
• $18.00–$19.00/hour based on experience
Work Schedule:
• Monday to Friday, 8:30 AM – 5:00 PM
Key Responsibilities of the Bilingual Front Desk Receptionist:
• Greet and check in clients and visitors with professionalism and courtesy
• Pre-screen applicants and schedule appointments accurately
• Answer incoming calls, return messages, and direct inquiries to appropriate staff
• Prepare client correspondence and manage document handling including copying and scanning
• Use telephonic interpreter services and provide in-person interpretation for Spanish-speaking clients
• Enter and open new client cases into the case management system
• Support administrative functions such as filing, data entry, and mail processing
• Assist in organizing closed case files and support ad hoc tasks as needed
Qualifications and Skills for the Bilingual Front Desk Receptionist:
• Minimum of 1 year of experience in a receptionist, administrative assistant, or similar customer service role
• Fluent in both Spanish and English (required)
• Strong computer skills and proficiency in Microsoft Office 365
• Experience handling high call volume and multitasking in a fast-paced environment
• Prior exposure to immigration law or legal services strongly preferred
• Excellent verbal and written communication skills
• Highly organized, detail-oriented, and comfortable working with diverse clientele
Why Join Us?
This is a fantastic opportunity to contribute to meaningful legal work while gaining experience in a mission-driven environment. You’ll be part of a dedicated team that values community impact and professional growth.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Seabrook, NJ
Direct Hire Aug 5, 2025 HR Job Title: HR Manager, Plant Operations
Job Overview:
We are seeking a strategic and hands-on HR Manager to lead human resources functions at a dynamic manufacturing facility. This permanent, onsite position—located near Bridgeton, NJ—plays a key role in employee relations, performance management, recruitment, compliance, and HR operations for a unionized workforce of 200+ employees. The ideal candidate will partner with senior leaders, support workforce development, and help foster a positive and compliant work environment.
Compensation:
• Up to $125,000/year
Work Schedule:
• Monday to Friday, standard business hours
• Must be able to commute within 45 minutes of the plant
Key Responsibilities of the HR Manager:
• Oversee daily HR operations including employee relations, safety, benefits administration, and recruitment
• Serve as a trusted advisor to site leadership on workforce planning, employee development, and performance management
• Provide guidance on employee relations matters and support resolution of workplace issues
• Supervise and develop an onsite HR team, including an HR Generalist and a Recruiting Coordinator
• Support compliance efforts with federal, state, and local employment laws
• Manage union-related matters including employee grievances and contract adherence
• Lead performance management, training programs, and career development initiatives
• Ensure accurate use and maintenance of HRIS, payroll, and timekeeping systems
• Partner with safety committees to promote workplace safety and risk mitigation
• Coordinate and manage new hire onboarding, employee communications, and engagement activities
• Collaborate with cross-functional teams to support broader HR and business objectives
Qualifications and Skills for the HR Manager:
• Bachelor's degree in Human Resources, Business, or related field (strongly preferred)
• 5+ years of progressive HR generalist experience, with at least 2 years in an HR leadership role
• Prior experience in a manufacturing or plant environment is required
• Strong preference for experience working with unionized workforces
• Exceptional communication, decision-making, and relationship-building skills
• Ability to maintain composure and professionalism in a fast-paced environment
• Comfortable advising leadership while remaining approachable to employees at all levels
• Familiarity with ADP or similar HR/payroll platforms (training available)
• PHR certification preferred or willingness to obtain
Why Join Us?
This is a fantastic opportunity to join a growing organization where your HR expertise will directly support a large and diverse workforce. You'll enjoy the ability to shape HR strategy on a local level while being part of a supportive leadership team. This role offers the ability to make a lasting impact in a union manufacturing environment and grow your HR career.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Chicago, IL
Contract Aug 5, 2025 Admin/Office Job Title: Advisor Services Specialist
Job Overview:
We are seeking a motivated and service-driven Advisor Services Specialist to support financial professionals in delivering exceptional service to their clients. This hybrid, contract-to-hire opportunity based in either Phoenix, AZ or Chicago, IL, involves providing high-quality, phone-based support to financial advisors using our client's investment platform. This is a relationship-centered role with strong potential for career advancement into account management or other specialized service roles.
Compensation:
• $25.00/hour
Work Schedule:
• Monday to Friday, 8-hour shifts within standard business hours
• Hybrid schedule: Work remotely on Mondays and Fridays; work onsite Tuesdays through Thursdays
• Arizona-based candidates must be available to work as early as 7 AM or as late as 6 PM local time, depending on shift
Key Responsibilities of the Advisor Services Specialist:
• Handle 20–25 inbound service calls daily (occasionally up to 40), focusing on relationship-building, not just transactional support
• Provide guidance on account openings, platform navigation, broker/dealer transitions, and submission processes
• Collaborate with internal teams and follow through on tickets and advisor requests
• Proactively communicate updates and resolutions to financial advisors
• Deliver empathetic, tailored support to clients and help maintain strong advisor relationships
• Identify opportunities for platform improvement and report advisor feedback
• Manage and reduce client risk by setting clear expectations and offering accurate guidance
• Uphold service quality standards, including low hold times, minimal missed calls, and consistent reliability
Qualifications and Skills for the Advisor Services Specialist:
• Strong service mindset with a passion for helping others
• Outstanding communication and interpersonal skills—able to build rapport and probe for needs
• Comfortable navigating multiple computer systems and learning new technologies
• Quick learner with the ability to grasp financial concepts and terminology
• Strong attention to detail and ability to manage follow-ups independently
• Proven problem-solving and critical thinking abilities
• Reliable and professional—punctuality and consistent attendance are essential
• Financial services or client-facing experience preferred, but open to entry-level candidates with drive and aptitude
• Interest in a long-term career in client service or financial operations
Why Join Us?
This is more than a customer service role—it’s an opportunity to build a career in financial services. Successful candidates may grow into Relationship Manager roles or pursue specialized service or leadership paths. You'll work in a supportive, high-performance environment that values ownership, empathy, and continuous learning.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Farmers Branch, TX
Direct Hire Aug 4, 2025 Admin/Office Job Title: Vice President of Provider Enrollment
Job Overview:
We are seeking an experienced and dynamic Vice President of Provider Enrollment to lead operational strategy and service delivery for payer enrollment functions. This fully remote, permanent/direct-hire role supports teams across multiple locations and time zones, with occasional travel required. The ideal candidate will bring deep industry expertise, a strong track record of leadership, and a collaborative, client-focused mindset.
Compensation:
• $185,000–$193,000 annually
• Bonus eligible based on individual and team performance
Work Schedule:
• Monday through Friday, 8:00 AM – 5:00 PM EST
• Flexibility required for collaboration across time zones
• Travel 2+ times per year to support business needs
Key Responsibilities of the Vice President of Provider Enrollment:
• Lead a global team responsible for payer enrollment operations and contact center functions
• Develop and implement strategies, tools, and workflows to ensure efficient and compliant enrollment processes
• Foster strong client relationships, serving as a trusted advisor and escalation point when needed
• Monitor team performance using data-driven KPIs and recommend continuous improvements
• Promote a high-performance culture focused on accountability, quality, and professional growth
• Partner cross-functionally to drive outcomes aligned with business goals and client satisfaction
• Represent the organization at industry meetings and thought leadership forums
Qualifications and Skills for the Vice President of Provider Enrollment:
• Bachelor’s degree required; advanced degree preferred
• At least 10 years of experience in payer enrollment or credentialing, with strong operational oversight
• Minimum 5 years managing large, dispersed or offshore teams in a matrixed environment
• Demonstrated ability to influence internal and external stakeholders at the executive level
• Proficient in using data analysis and reporting tools, including advanced Excel functions
• Strong understanding of healthcare operations, compliance standards, and customer service models
• Excellent communication, leadership, and problem-solving skills
Why Join Us?
This is a key leadership role offering the opportunity to drive meaningful improvements in healthcare operations. You’ll collaborate with diverse teams, support a mission-driven organization, and contribute to strategic initiatives that impact clients and patients nationwide.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Yardley, PA
Contract Aug 4, 2025 HR Job Title: Leave Administration & Accommodation Analyst
Job Overview:
We are seeking a knowledgeable and compassionate Leave Administration & Accommodation Analyst to support our client’s employee relations function. This hybrid, temporary position based near Trenton, NJ, focuses on managing complex leave and accommodation cases, conducting the ADA interactive process, and partnering with internal and external stakeholders to ensure legal compliance and effective case management.
Compensation:
• $30–$35/hour
Work Schedule:
• Monday through Friday, normal business hours
• Hybrid: Mon–Thurs onsite
Key Responsibilities of the Leave Administration & Accommodation Analyst:
• Administer the full cycle of leave management and accommodations, including FMLA, ADA, short/long-term disability, and other job-protected leaves
• Conduct the ADA interactive process to identify reasonable accommodations while mitigating organizational risk
• Manage both tactical and strategic aspects of leave and accommodation requests
• Coordinate with internal stakeholders including HR business partners, IT, Payroll, and Benefits
• Partner with external entities such as the State of New Jersey and the third-party leave administrator to ensure compliance with multi-state and federal regulations
• Assist with complex leave and accommodation cases requiring in-depth review and collaboration
• Monitor and analyze leave and accommodation reports to track trends and outcomes
• Identify and resolve process gaps in partnership with the third-party leave vendor
• Ensure accurate documentation and case tracking
• Perform other duties as assigned
Qualifications and Skills for the Leave Administration & Accommodation Analyst:
• 5+ years of experience managing ADA accommodations and leave of absence cases
• Strong knowledge of federal and multi-state leave laws and disability regulations
• Excellent critical thinking, analytical, and investigatory skills
• Effective communication and interpersonal abilities, with a focus on collaboration
• Experience partnering with vendors and cross-functional teams
• Proficiency in leave management systems and HRIS platforms preferred
Why Join Us?
This is a valuable opportunity to join a dynamic employee relations team and play a key role in supporting employee well-being while ensuring compliance with evolving regulations. You'll work in a collaborative environment that values thoughtful problem-solving and inclusive practices.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Newark, DE
Direct Hire Aug 1, 2025 Accounting Finance Job Title: Payroll Processing Specialist (ADP)
Job Overview:
We are seeking a detail-oriented and experienced Payroll Processing Specialist to manage end-to-end payroll functions for a mid-sized organization. This direct-hire, hybrid role—onsite near Christiana, DE with remote flexibility on Fridays after training—plays a critical role in ensuring payroll accuracy, compliance with tax regulations, and coordination with HR and Finance teams. The ideal candidate brings a strong background in accounting and thrives in a fast-paced environment.
Compensation:
• $65,000 - $70,000/year
Work Schedule:
• Monday to Friday, standard business hours
• Onsite with potential for remote work on Fridays after ramp-up
Key Responsibilities of the Payroll Processing Specialist:
• Process and review payroll for up to 500 employees through ADP
• Ensure payroll is compliant with all federal, state, and local tax regulations
• Prepare and post journal entries, reconcile payroll accounts, and support financial reporting
• Resolve timekeeping discrepancies and address employee payroll inquiries
• Oversee garnishments, tax filings, and year-end reporting (e.g., W-2s)
• Perform regular payroll audits and ensure accuracy of payroll-related expenses
• Collaborate with HR and Finance on employee data changes and reporting needs
• Maintain documentation for internal and external audits
• Identify and support process improvement opportunities for greater efficiency
Qualifications and Skills for the Payroll Processing Specialist:
• Associate’s degree in Accounting or Finance required; Bachelor’s degree preferred
• Minimum of 3 years’ experience processing payroll in a corporate setting
• Must have hands-on experience using ADP for payroll (required)
• Strong accounting knowledge and understanding of GAAP
• Proficiency in Microsoft Excel and SAP
• Experience with multi-state payroll and tax compliance
• Excellent analytical, problem-solving, and communication skills
• High level of professionalism, confidentiality, and customer service orientation
Why Join Us?
This is a great opportunity to join a stable and growing organization where your payroll expertise will have a direct impact. You'll collaborate with cross-functional teams, expand your accounting skills, and enjoy a supportive environment with flexibility built into the schedule after training.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Boca Raton, FL
Direct Hire Aug 1, 2025 Legal Job Title: Trusts & Estates Legal Document Coordinator
Job Overview:
We are seeking a highly organized and detail-oriented Trusts & Estates Legal Document Coordinator to support a fast-paced legal practice focused on estate planning and trust administration. This permanent, onsite role near Deerfield Beach, FL, centers on drafting and revising legal documents, preparing trial materials, and providing high-level word processing support to attorneys. This is an ideal opportunity for someone who thrives in a demanding environment, is confident in their drafting abilities, and enjoys being a vital member of a close-knit team.
Compensation:
• $60,000 – $70,000/year (based on experience)
Work Schedule:
• Monday to Friday, normal business hours
• Occasional flexibility required during trial preparation periods
Key Responsibilities of the Trusts & Estates Legal Document Coordinator:
• Draft and revise a variety of legal documents, including wills, trusts, and estate planning materials
• Prepare tables of contents and authorities, and manage trial binders
• Transcribe digital dictation and convert documents across formats (PDF, Word, Excel, WordPerfect)
• Perform redlining and track changes in legal documents using Microsoft Word
• Extract, redact, and format PDFs for legal use
• Apply consistent document formatting, numbering schemes, and watermarks
• Provide timely support to attorneys with exceptional attention to detail
• Prioritize and manage multiple tasks in a fast-paced, deadline-driven setting
Qualifications and Skills for the Trusts & Estates Legal Document Coordinator:
• Minimum of 3 years’ experience drafting and formatting legal documents, ideally in trusts and estates
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and legal document management
• Ability to work independently with minimal direction and deliver high-quality, accurate work
• Strong redlining skills and knowledge of legal terminology
• Typing speed of at least 60 WPM
• Resilient, self-motivated, and comfortable working with high expectations
Why Join Us?
• No billable hour requirement
• Join a respected legal team with an attorney who values dedication and loyalty
• Excellent benefits package including medical, dental, vision, and 401(k) with firm contributions
• Generous paid time off and firm-paid life and disability insurance
• Be part of a professional and driven environment where strong performers thrive
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Wayne, PA
Contract Aug 1, 2025 Accounting Finance Job Title: Billing and Invoice Coordinator
Job Overview:
We are seeking a dedicated and detail-oriented Billing and Invoice Coordinator to join our client and support their day-to-day financial operations. This onsite, contract-to-hire opportunity based near King of Prussia, PA, centers on managing invoice processing, check distribution, and financial recordkeeping in a fast-paced healthcare environment.
Compensation:
• $24–$27/hour, depending on experience
Work Schedule:
• Monday to Friday, standard business hours (8 AM–4 PM or 9 AM–5 PM)
Key Responsibilities of the Billing and Invoice Coordinator:
• Process and distribute checks to vendors and internal stakeholders
• Retrieve payment requests and data from the General Ledger system
• Maintain and organize invoices and supporting financial documentation
• Track payment status and follow up on outstanding items or discrepancies
• Utilize internal billing and document management systems (e.g., DocuShare)
• Support audits and month-end/year-end close by providing required documentation
• Partner with the Mailroom and Accounting teams to manage check workflows
• Perform clerical tasks such as scanning, data entry, and filing related to financial operations
Qualifications and Skills for the Billing and Invoice Coordinator:
• 3+ years of experience in cash management, accounts payable, or general accounting
• Strong working knowledge of Microsoft Office, especially Excel
• Experience with ERP systems and electronic document management tools preferred
• Excellent organizational skills and a high level of attention to detail
• Ability to manage sensitive financial information with professionalism and discretion
• Effective communication and time management skills
• Bachelor’s degree preferred but not required
Why Join Us?
This is a great opportunity for someone with a strong accounting support background who enjoys contributing to team success through accurate and timely financial processing. You'll work alongside a collaborative team while gaining valuable experience in a dynamic healthcare setting.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Moorestown, NJ
Contract Jul 31, 2025 Legal Job Title: Estate Planning Legal Assistant - Document Processor
Job Overview:
We are seeking a detail-oriented and proactive Estate Planning Legal Assistant to support a fast-paced legal team focused on estate planning and administration. This contract-to-hire opportunity is based onsite in Moorestown, NJ, and is ideal for candidates with experience handling estate planning documentation, scheduling, and client communication.
Compensation:
• $26–$30/hour
• Eligible for overtime pay for any hours worked over 40 per week
Work Schedule:
• Full-time, Monday to Friday
• 35-hour workweek
Key Responsibilities of the Estate Planning Legal Assistant:
• Prepare and process estate planning documents, including engagement letters, powers of attorney, wills, and trusts
• Manage attorney calendars and schedule client appointments
• Serve as a primary point of contact for clients, answering questions and coordinating meetings
• Open and maintain both electronic and physical client files
• Track attorney time records and assist with billing tasks
Qualifications and Skills for the Estate Planning Legal Assistant:
• 3+ years of legal assistant experience, ideally within estate planning or administration
• Proficiency in Microsoft Outlook and strong skills in Microsoft Word
• Experience using document management systems (iManage preferred)
• Excellent organizational and communication skills
• Ability to work efficiently in a fast-paced, high-volume environment
Why Join Us?
This is a great opportunity to work closely with experienced estate attorneys while contributing to a collaborative and energetic team. If you thrive in fast-paced legal environments and enjoy client-facing responsibilities, this position offers long-term growth potential.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Farmers Branch, TX
Direct Hire Jul 31, 2025 Admin/Office Job Title: Healthcare Account Manager
Job Overview:
We are seeking a client-focused and data-driven Healthcare Account Manager to oversee client relationships and operational performance within a healthcare revenue cycle setting. This fully remote, direct-hire position operates on Eastern Time and is responsible for managing day-to-day communication with clients, resolving escalated issues, and driving results in collaboration with internal teams. Experience with anesthesia groups or specialized provider segments is a strong plus.
Compensation:
• $85,000–$90,000/year
• Eligible for 10% performance-based incentive bonus
Work Schedule:
• Monday to Friday, standard business hours (EST)
• Candidates in CST may be considered if able to adhere to the EST schedule
Key Responsibilities of the Healthcare Account Manager:
• Serve as the primary point of contact for assigned healthcare clients, managing communication and service delivery
• Lead external and internal meetings to review performance metrics, address concerns, and align on priorities
• Review client data and performance reports to identify trends, escalate issues, and propose improvements
• Collaborate with internal teams across billing, operations, and compliance to ensure timely resolutions and accurate information exchange
• Assist with onboarding and implementation processes for new clients, ensuring a seamless transition and strong relationship foundation
• Maintain thorough documentation of client communications, meeting notes, and action items
• Oversee or support payer contract monitoring and compliance requirements, depending on client needs
• Mentor junior team members and support the overall success of the client success function
• Ensure adherence to healthcare regulations, data security standards, and internal compliance policies
Qualifications and Skills for the Healthcare Account Manager:
• 3–5 years of experience in client services, account management, or revenue cycle within the healthcare industry
• Familiarity with medical billing and terminology; experience with anesthesia groups is a plus
• Strong relationship management and communication skills, including the ability to engage with physicians, administrators, and stakeholders at all levels
• Analytical mindset with the ability to interpret data and present findings clearly
• Proven organizational skills and the ability to manage multiple priorities in a fast-paced, remote environment
• Proficiency with Outlook and revenue cycle management systems or workflow tools
• Bachelor’s degree in business, healthcare administration, or a related field preferred
Why Join Us?
This is a high-impact role supporting the success of specialized healthcare providers nationwide. You’ll play a key part in building strong client partnerships, solving problems, and improving revenue cycle performance—all while working with a collaborative team that values innovation, accountability, and results.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Miami, FL
Contract To Hire Jul 31, 2025 Mortgage Job Title: Document Execution Associate
Job Overview:
We are seeking a dedicated and detail-oriented Document Execution Associate to join our team and support foreclosure document processing. This onsite, temporary-to-hire position, based in Miami, FL, focuses on reviewing, auditing, and executing foreclosure documents to ensure compliance with internal policies and external regulations.
Compensation:
$20.00 per hour
Work Schedule:
Monday – Friday, standard business hours
Requires daily in-office presence
Key Responsibilities of the Document Execution Associate:
Analyze affidavits and other foreclosure-related documents for accuracy and compliance.
Handle inquiries related to document execution and coordinate resolutions with relevant parties.
Ensure proper documentation of all actions taken within internal systems.
Identify and refer documents requiring corrections to the appropriate firm.
Maintain compliance with federal, state, and investor requirements.
Manage document execution pipeline, ensuring timely completion and follow-ups.
Accurately code and track all document-related processes.
Attend depositions or non-jury trials as needed.
Potential travel to various locations within the U.S.
Review and provide HAMP certifications prior to foreclosure sales.
Maintain communication with attorneys via phone, email, and system portals.
Print, review, and execute foreclosure documents.
Hold a valid Notary license and notarize documents per state and company guidelines.
Complete annual Document Execution and Notary Certifications.
Perform other duties as assigned.
Qualifications and Skills for the Document Execution Associate:
Minimum of 1 year of relevant work experience.
High school diploma or GED required; some college or mortgage/financial services experience preferred.
Experience in customer service, mortgage processing, or financial services is a plus.
Ability to work independently while meeting deadlines and compliance standards.
Strong verbal and written communication skills.
Intermediate proficiency in Microsoft Office and mortgage-related software.
Strong problem-solving skills and attention to detail.
Ability to maintain professionalism and accuracy in a fast-paced environment.
Why Join Us?
As a Document Execution Associate, you will play a critical role in ensuring accurate and compliant foreclosure document processing. This position offers valuable industry experience, competitive pay, and the potential for long-term employment in a structured and professional setting. If you thrive in a detail-oriented role and are looking for growth opportunities, we encourage you to apply!
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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West Chester, PA
Direct Hire Jul 31, 2025 Medical Device Job Title: Quality Assurance Engineer
Job Overview:
We are seeking a detail-oriented and proactive Quality Assurance Engineer to support quality operations within a regulated medical device environment. This hybrid, permanent/direct-hire position based in West Chester, PA, is responsible for ensuring compliance with quality system regulations, supporting product and process investigations, and contributing to continuous improvement initiatives that uphold patient safety and regulatory standards.
Compensation:
• $90,000 – $100,000 annually, plus bonus opportunities
Work Schedule:
• Hybrid: 2–3 days onsite per week
Key Responsibilities of the Quality Assurance Engineer:
• Manage intake, investigation, and documentation of product complaints and support closure activities
• Maintain compliance with applicable standards and regulations (e.g., ISO 13485, MDR, QSR)
• Prepare and submit adverse event reports to appropriate regulatory bodies when required
• Lead or support corrective and preventive actions (CAPAs), including root cause analysis and effectiveness checks
• Monitor and report on quality system metrics and trends
• Review training records and verify documentation compliance
• Support product development and design transfer activities to ensure quality requirements are met
• Assist in the development and revision of quality system documentation
• Participate in internal and external audits, including those from regulatory agencies and notified bodies
• Contribute to risk management activities such as FMEAs and hazard analyses
• Provide documentation and support for regulatory submissions or distributor requests
• Assist with field actions or recall documentation when applicable
• Support cross-functional quality initiatives and process improvements
Qualifications and Skills for the Quality Assurance Engineer:
• Bachelor’s degree in Engineering, Life Sciences, or a related field (or equivalent work experience)
• 2–3 years of quality assurance experience in a regulated medical device or life sciences environment
• Working knowledge of ISO 13485 and other applicable regulations (e.g., MDR, FDA QSR)
• Experience in complaint handling and CAPA processes preferred
• Proficiency in Microsoft Office; experience with quality system software tools is a plus
• Strong communication, analytical, and organizational skills
• Ability to work independently while collaborating across departments
Why Join Us?
This is a fantastic opportunity to make a meaningful impact in a growing organization committed to patient safety and product quality. You’ll work alongside a dedicated team of professionals and contribute to products that improve lives.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Cincinnati, OH
Direct Hire Jul 30, 2025 Sales Job Title: Sales Development Representative
Job Overview:
We are seeking a proactive and motivated Sales Development Representative to join our client’s team onsite in Cincinnati, OH. This permanent/direct-hire position plays a key role in generating leads, engaging prospective clients, and setting up high-quality meetings for the senior sales team. The ideal candidate thrives in a competitive environment, enjoys relationship-building, and has an interest in technical industries such as science, cleanroom construction, and emerging technologies.
Compensation:
Base Salary: $56,000–$65,000
Commission: Earned quarterly based on key performance indicators (e.g., meetings scheduled, project revenue)
Work Schedule:
Monday to Friday, 8:30 AM – 5:30 PM
Fully onsite, 5 days per week
Key Responsibilities of the Sales Development Representative:
Research and identify potential clients in industries such as biotech, life sciences, aerospace, EV battery, and semiconductor manufacturing
Build and manage a target list using LinkedIn, CRM platforms, and industry databases?
Conduct outbound outreach via phone, email, and social media to engage prospects and qualify leads
Schedule discovery calls for the senior sales team with qualified opportunities
Track and manage activity and pipeline metrics within the CRM system
Assist with trade show outreach, event planning, and booth setup/tear-down
Support the creation of sales presentations and outreach materials
Participate in industry events and site visits alongside sales managers as needed
Stay current on market trends, emerging projects, and competitor activity
Qualifications and Skills for the Sales Development Representative:
2+ years of experience in sales, business development, or a customer-facing role (or strong interest in breaking into sales)
Excellent communication and interpersonal skills, both written and verbal
Comfortable with cold calling and prospecting
Organized and detail-oriented with strong research skills
Self-starter who thrives in a fast-paced environment
Familiarity with CRM tools (or willingness to learn)
Interest in cleanroom environments, science & tech, engineering, or construction-related sales
Why Join Us?
This is a unique opportunity to work in a specialized and rapidly growing industry, supporting the sales efforts behind high-performance cleanroom and controlled environment solutions. You’ll gain hands-on experience in B2B technical sales and have a direct impact on business growth, while working alongside a supportive and innovative team.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Coppell, TX
Direct Hire Jul 30, 2025 Admin/Office Job Title: Customer Relations Specialist
Job Overview:
We are seeking a personable and solution-oriented Customer Relations Specialist to join our client’s growing team in the Dallas-Fort Worth area. This hybrid, direct-hire role centers on providing outstanding service and support to customers by handling inbound calls in a fast-paced, non-scripted contact center environment. You’ll be empowered to advocate for the customer, resolve inquiries, and strengthen brand loyalty by delivering thoughtful, empathetic assistance.
Compensation:
• $23–$25/hour, based on experience
Work Schedule:
• 37.5-hour workweek
• Monday–Thursday: 10:00 AM–6:30 PM CT
• Friday: 7:30 AM–4:00 PM CT
• Onsite training required for 5–7 weeks
• Hybrid schedule begins after training (3 days onsite, 2 days remote — typically Friday and one other day)
Key Responsibilities of the Customer Relations Specialist:
• Respond to inbound customer calls with professionalism and empathy
• Resolve concerns related to vehicles, warranties, and service in a low-effort, customer-focused manner
• Manage active caseloads and ensure timely follow-up and resolution
• Exercise independent judgment on goodwill decisions and problem-solving
• Learn and apply company policies, product knowledge, and internal procedures
• Communicate clearly and effectively with customers, team members, and retail partners
• Actively participate in training and process improvement initiatives
• Embody the company’s customer-first values and service promise
Qualifications and Skills for the Customer Relations Specialist:
• 2+ years of customer service experience with a bachelor’s degree OR 6+ years of relevant experience with a high school diploma
• Strong verbal communication and conflict resolution skills
• Confident decision-making and attention to detail
• Ability to multi-task, follow procedures, and remain calm under pressure
• Comfortable working in a hybrid schedule and flexible to department coverage needs
• Bilingual (English/Spanish) is a plus
Why Join Us?
This is a great opportunity to represent a well-known brand in a supportive environment that values empathy, professionalism, and ongoing learning. You’ll enjoy a collaborative culture and the ability to make a real impact on the customer experience.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Wilmington, DE
Direct Hire Jul 29, 2025 Healthcare Admin Job Title: X-Ray Technician
Job Overview:
We are seeking a reliable and certified X-Ray Technician to join our client’s growing orthopedic team. This permanent, full-time position is based in the Wilmington, DE area and requires travel to multiple nearby offices including Limestone, Bear, and Chadds Ford, PA. The technician will support a busy orthopedic practice by performing high-quality diagnostic imaging and collaborating closely with a multidisciplinary team of physicians specializing in spine, joint, and sports medicine.
Compensation:
• $30–$40 per hour, depending on experience and qualifications
• Licensing fees covered by employer
Work Schedule:
• Monday to Friday, 8:00 AM – 4:30 PM (patient hours)
• Technicians arrive at 7:15 AM and may stay past 5:00 PM depending on daily workload
• Must be flexible to travel between sites and cover PTO rotations
Key Responsibilities of the X-Ray Technician:
• Perform diagnostic imaging procedures as ordered by physicians
• Ensure high-quality radiographic images are produced for accurate diagnosis
• Maintain patient safety and comfort throughout the imaging process
• Document procedures accurately within the EMR system (WebPT)
• Assist with equipment upkeep and calibration as needed
• Travel to designated office locations and provide coverage as assigned
• Support a collaborative environment with physicians and medical staff
Qualifications and Skills for the X-Ray Technician:
• Active ARRT certification (required prior to start date)
• Ability to maintain annual certification and submit continuing education hours
• Experience in orthopedic settings preferred
• Excellent patient care and communication skills
• Strong attention to detail and ability to work independently
• Willingness to travel to multiple office locations as needed
Why Join Us?
• Join a highly respected, physician-owned orthopedic group with a family-centered culture
• Work in modern offices equipped with state-of-the-art imaging technology
• Gain exposure to various specialties within orthopedics
• Be part of a supportive team dedicated to excellent patient outcomes
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Tempe, AZ
Direct Hire Jul 29, 2025 Mortgage Job Title: Senior Collections Agent
Job Overview:
We are seeking an empathetic, customer-focused Senior Collections Agent to join our team in a hybrid role based in Tempe, AZ. This permanent, direct-hire position is ideal for professionals with experience in mortgage servicing or financial services who are passionate about helping customers resolve delinquent accounts while maintaining homeownership. This is a soft collections role that focuses on early-stage delinquencies and building trust-based relationships with borrowers.
Compensation:
• $20–$24/hour, based on experience
• Bilingual candidates who pass language certification after training are eligible for a 5% pay increase
Work Schedule:
• Monday–Friday hybrid schedule: 4 days onsite, 1 day work-from-home (Fridays only after training)
• Training: 6 weeks, fully onsite, Monday–Friday, 8:30 AM – 5:00 PM (no time off during training)
• March–November: Monday–Friday, 9:00 AM – 6:00 PM; 1 rotating Saturday/month, 5:30 AM – 10:00 AM
• November–March: Monday–Friday, 10:00 AM – 7:00 PM; 1 rotating Saturday/month, 6:30 AM – 11:00 AM
Key Responsibilities of the Senior Collections Agent:
• Handle inbound and outbound calls using an auto-dialer system to assist borrowers with accounts up to 45 days past due
• Set up repayment plans and negotiate payment terms in a professional and compassionate manner
• Monitor delinquent loans and initiate timely follow-up to prevent further delinquency
• Research and resolve customer inquiries and basic complaints with a focus on first-call resolution
• Meet performance targets related to call quality, productivity, and customer satisfaction
• Collaborate with internal departments to provide accurate and timely solutions
• Promote retention-focused services and support customer success
• Adhere to relevant regulatory guidelines, including FDCPA, Regulation E, Z, X, and V, among others
Qualifications and Skills for the Senior Collections Agent:
• High school diploma or GED required
• Minimum 2 years of experience in mortgage servicing, collections, or financial services call center
• Experience in customer retention, loss mitigation, or escalations preferred
• Must be comfortable with outbound calling and performance metrics
• Excellent communication, problem-solving, and active listening skills
• Ability to remain empathetic yet firm in working with customers
• Strong time management and adaptability in a fast-paced, structured environment
• Must be available to work Saturdays and accommodate changing time schedules
• Bilingual candidates are a plus (Spanish preferred)
• Cannot hold an active real estate license
• Consistent work history; candidates with frequent job changes will not be considered
Why Join Us?
This opportunity allows you to make a meaningful impact by supporting homeowners in maintaining their mortgage obligations. You'll join a team that values integrity, care, and professionalism—with a supportive training program and clear pathways for career development.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Yardley, PA
Contract Jul 29, 2025 HR Job Title: Corporate Recruiter (Mid to Senior-Level)
Job Overview:
We are seeking dynamic and experienced Corporate Recruiters to support full-cycle hiring initiatives for a growing organization in the financial services industry. This hybrid contract role, based near Trenton, NJ, offers an opportunity to partner closely with hiring managers across multiple departments, including Human Resources, Mortgage Operations, Accounting & Finance, and Private Banking. Ideal candidates will bring a mix of sourcing strategy, candidate relationship management, and adaptability in a fast-paced environment. Multiple openings are available to support different business needs, ranging from mid-level recruiting to senior talent acquisition leadership.
Compensation:
• $40.00 – $50.00/hour, depending on experience level
Work Schedule:
• Monday to Friday, normal business hours
• Hybrid schedule: 4 days onsite and 1 day remote per week (remote day offered after initial training)
Key Responsibilities of the Corporate Recruiter:
• Manage the full-cycle recruitment process from intake to offer acceptance
• Collaborate with hiring managers to identify staffing needs and develop tailored recruiting strategies
• Proactively source candidates using a variety of methods, including job boards, LinkedIn, referrals, and industry networking
• Screen resumes and conduct initial interviews to assess candidate qualifications and alignment
• Coordinate interview logistics, gather feedback, and ensure timely communication with all stakeholders
• Extend offers and negotiate terms in partnership with HR and leadership
• Build and maintain candidate pipelines for current and future openings
• Champion a positive candidate experience and promote strong employer branding
• Maintain compliance with hiring policies, employment laws, and best practices
• Utilize applicant tracking systems (ATS) and provide updates through recruitment metrics and reporting tools
Qualifications and Skills for the Corporate Recruiter:
• Mid-Level: 3+ years of corporate recruiting experience
• Senior-Level: 5–7 years of full-cycle recruiting experience across multiple functional areas (IT, HR, Mortgage, Banking, Marketing, A&F, etc.)
• Strong interpersonal skills and the ability to build effective partnerships with hiring managers
• Adaptable, self-motivated, and solutions-oriented with a high level of professional curiosity
• Experience supporting private equity or commercial banking recruitment is a plus
• Familiarity with applicant tracking systems required; experience with Dayforce is a bonus
Why Join Us?
This is an excellent opportunity to step into a high-impact recruiting role with visibility across departments. You’ll be instrumental in supporting growth initiatives and have the opportunity to work alongside a collaborative, engaged team. Whether you're a mid-level recruiter or a senior-level talent acquisition expert, this is a chance to bring your recruiting expertise to a respected and evolving organization.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Yardley, PA
Contract Jul 29, 2025 HR Job Title: Talent Acquisition Onboarding Coordinator
Job Overview:
We are seeking a service-oriented and detail-driven Talent Acquisition Onboarding Coordinator to support recruitment and onboarding efforts in a fast-paced, high-volume environment. This hybrid, contract-to-hire position based near Trenton, NJ involves greeting new hires, coordinating onboarding tasks, and supporting recruitment functions in collaboration with HR and compliance teams. The ideal candidate thrives on providing excellent service, juggling multiple priorities, and contributing to a positive candidate experience.
Compensation:
• $23 – $25/hour (based on experience)
Work Schedule:
• Monday – Friday, standard business hours
• Hybrid schedule: 4 days onsite, 1 remote day per week after training
• Onsite presence required every Monday
Key Responsibilities of the Talent Acquisition Onboarding Coordinator:
• Welcome and assist new hires on their first day, ensuring a smooth onboarding experience
• Collaborate with compliance and HR teams to complete onboarding documentation and tasks
• Maintain accurate records of all onboarding steps and ensure data entry across systems
• Coordinate pre-employment screenings including background checks, references, fingerprinting, and assessments
• Schedule interviews, manage applicant correspondence, and provide general information to candidates
• Prepare offer letters and ensure timely setup of IT and workstation needs
• Participate in campus or community hiring events as needed
• Maintain personnel files and uphold compliance with I-9 and HR documentation requirements
• Assist recruiters and hiring managers by screening resumes and referring qualified applicants
• Support recruitment and onboarding initiatives with special projects and reporting
Qualifications and Skills for the Talent Acquisition Onboarding Coordinator:
• 2–3 years of administrative or HR-related experience, including recent onboarding or talent acquisition support
• Ability to manage high volume and shifting priorities with professionalism
• Strong interpersonal skills and a welcoming, service-focused approach
• Excellent clerical, organizational, and computer skills (including Microsoft Office)
• Comfortable handling sensitive information and working with individuals who are not yet active employees
• Eager to learn, proactive, assertive, and adaptable to feedback
• Knowledge of HR systems and ATS platforms is a plus
• High school diploma or GED required; recruiting experience preferred
Why Join Us?
This is a great opportunity to grow your career in HR while making a direct impact on the candidate experience. You’ll join a collaborative team in a stable industry and gain exposure to full-cycle recruiting and onboarding processes with training and support provided.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Malvern, PA
Direct Hire Jul 29, 2025 HR Job Title: Payroll & Workforce Management Systems Manager
Job Overview:
We are seeking a seasoned Payroll & Workforce Management Systems Manager to join our client’s team and lead the strategy, support, and optimization of payroll and time & attendance technologies across a large, multi-location workforce. This hybrid direct-hire opportunity, based near King of Prussia, PA, offers a high-visibility role interfacing with executives, HR, IT, and operations across the U.S. and Canada.
Compensation:
• $140,000 – $145,000/year base salary
• Bonus opportunities available
Work Schedule:
• Monday to Friday, regular business hours
• Hybrid schedule: 3 days onsite, 2 days remote
Key Responsibilities of the Payroll & Workforce Management Systems Manager:
• Lead overall functionality, configuration, and ongoing maintenance of time & attendance (T&A) systems, including pay/work rules, schedules, accruals, hardware, and interfaces.
• Manage the complete functional flow of payroll reporting from labor distribution to accounting interface preparation.
• Ensure system compliance with payroll-related federal, state, provincial, and union requirements across U.S. and Canadian operations.
• Oversee accurate and timely processing of payroll interface files, general ledger interfaces, and billing to internal business units.
• Act as the primary liaison between HR, IT, Labor Relations, Finance, Legal, and external vendors.
• Analyze and recommend enhancements, upgrades, and vendor services to improve system efficiency and reduce costs.
• Serve as a key contributor to the Time & Attendance Governance Committee and provide strategic updates and presentations.
• Manage a team of 7 salaried professionals, setting goals, providing mentorship, and conducting performance reviews.
• Maintain oversight of ticketing, metrics, and KPIs related to UKG T&A systems.
• Support transformation initiatives including system integrations and upgrades (e.g., Workday implementation).
Qualifications and Skills for the Payroll & Workforce Management Systems Manager:
• Must have hands-on experience with UKG Pro Workforce Management (highly preferred) or Kronos Workforce Central
• Bachelor’s degree in Business Administration or related field (or equivalent experience)
• 10+ years of experience in automated timekeeping systems
• 10+ years of payroll processing experience in a large, multi-location organization
• 5+ years of experience managing direct reports, including remote staff
• In-depth experience in the manufacturing industry (required)
• Strong understanding of payroll compliance, general ledger processes, and unionized environments
• Solid MS Excel, Word, and PowerPoint skills
• Proven ability to present to executive leadership and manage cross-functional communication
• Project management capabilities and process improvement mindset
• CPP certification (preferred)
• Familiarity with Workday Payroll and Microsoft Copilot (preferred)
Why Join Us?
This role offers the opportunity to lead enterprise-wide payroll and T&A systems for a major North American workforce. You’ll have executive exposure, drive strategic projects, and support a diverse employee base within a collaborative and forward-thinking culture.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Radnor, PA
Direct Hire Jul 29, 2025 Accounting Finance Job Title: Senior Client Account Manager (Insurance)
Job Overview:
We are seeking an experienced and client-focused Senior Client Account Manager to join our client’s team in a hybrid role near King of Prussia, PA. This permanent opportunity plays a key role in guiding the strategic direction of insurance programs for commercial clients. The ideal candidate will bring a strong background in brokerage or underwriting, excel at managing client relationships and renewals, and serve as a mentor to junior team members.
Compensation:
• $100,000 – $110,000 for approximately 5 years of experience
• Up to $150,000 for 10+ years of experience
• Bonus opportunities available
Work Schedule:
• Monday to Friday, normal business hours
• Hybrid schedule: 3 days onsite, 2 days remote
Key Responsibilities of the Senior Client Account Manager:
• Define and implement marketing strategies tailored to each client’s insurance program
• Lead the renewal process, including negotiation with underwriters to secure favorable terms and pricing
• Conduct detailed analyses of exposures and coverage options
• Maintain and strengthen client relationships throughout the policy lifecycle
• Advise on claims and lead client meetings and conference calls
• Perform policy coverage reviews and due diligence for prospective clients
• Delegate appropriate tasks to team members and oversee their contributions
• Support the development of junior team members through ongoing mentorship and feedback
• Partner with leadership to shape strategies for complex and high-value accounts
• Travel occasionally to meet with clients locally and nationally
Qualifications and Skills for the Senior Client Account Manager:
• Bachelor’s degree preferred (Risk Management, Business, Finance, or related field)
• 6–8 years of experience in insurance brokerage or underwriting
• Active Property & Casualty license
• Excellent verbal and written communication skills
• Client-focused mindset with strong relationship-building skills
• Analytical, adaptable, and solutions-oriented
• Demonstrated leadership, mentorship, and collaboration abilities
Why Join Us?
This is a unique opportunity for a driven insurance professional to play a strategic and consultative role in a supportive and growth-oriented environment. If you're passionate about disrupting traditional models, delivering top-tier client service, and mentoring others, this is the role for you.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Audubon, PA
Contract Jul 29, 2025 Admin/Office Job Title: Receptionist
Job Overview:
We are seeking a professional and detail-oriented Receptionist to join our client and serve as a key point of contact at the front desk. This onsite, contract-to-hire position near King of Prussia, PA plays an important role in ensuring smooth daily office operations, supporting internal teams, and creating a welcoming experience for visitors and staff.
Compensation:
• $20–$22/hour, based on experience
Work Schedule:
• Monday through Friday, rotating between two shifts:
?– 7:30 AM – 4:30 PM
?– 8:30 AM – 5:30 PM
Key Responsibilities of the Receptionist:
• Greet and assist guests, clients, and staff in a professional and courteous manner
• Manage multi-line phone system, direct calls, and take messages as needed
• Coordinate office meeting spaces and schedule conference rooms
• Handle high volumes of catering orders and maintain catering schedule
• Order and maintain office supplies and inventory
• Work collaboratively with a co-receptionist to rotate duties and ensure front desk coverage
• Assist with general administrative tasks to support office operations
Qualifications and Skills for the Receptionist:
• Previous front desk or administrative experience preferred
• Proficiency with Microsoft Outlook and general computer skills
• Highly organized with strong attention to detail
• Professional appearance and demeanor, comfortable interacting with high-level executives and clients
• Positive, proactive attitude and eagerness to learn new responsibilities
Why Join Us?
This is a great opportunity for someone who thrives in a fast-paced environment, enjoys being the face of the office, and is excited to grow with a company in the medical device manufacturing industry. You’ll be part of a supportive, professional team and gain exposure to a variety of office operations.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Philadelphia, PA
Contract Jul 28, 2025 HR Job Title: Contract Recruiter
Job Overview:
We are seeking a proactive and resourceful Contract Recruiter to support talent acquisition efforts across a variety of roles, ranging from entry-level production to technical and professional positions. This hybrid (Philadelphia-based) temporary-to-permanent opportunity offers the chance to make a significant impact on workforce development in the manufacturing sector. Candidates must be local to the area and open to working onsite as needed.
Compensation:
$50 – $55/hour, depending on experience
Work Schedule:
Monday through Friday
Normal business hours
Hybrid role (must be local and available for occasional onsite work)
Key Responsibilities of the Contract Recruiter:
Manage the end-to-end recruitment process, from intake meetings through onboarding
Source candidates using a variety of tools including job boards, social media, networking, industry events, and staffing partners
Oversee applicant tracking system (ATS) functions and maintain accurate candidate records
Screen resumes, conduct phone interviews, and schedule in-person interviews
Collaborate with hiring managers to assess candidate fit, skills, and experience
Extend offers and guide candidates through the hiring process
Create and post job descriptions that attract high-quality candidates
Represent the company at job fairs and community hiring events
Build and maintain talent pipelines through educational and community partnerships
Ensure all hiring practices comply with employment laws and company policies
Qualifications and Skills for the Contract Recruiter:
Bachelor’s degree in HR, Business, or a related field preferred
0–2 years of recruiting experience, ideally in a manufacturing, construction, or technical setting
Strong communication and interpersonal skills
Self-starter with excellent organizational abilities and attention to detail
Familiarity with ATS platforms and Microsoft Office Suite
Knowledge of recruiting best practices and employment regulations
Why Join Us?
This role offers the opportunity to shape recruitment strategies and directly influence talent outcomes in a dynamic manufacturing environment. If you’re looking to grow your experience and make a real impact in hiring for critical roles, this is a great opportunity to build a rewarding career with long-term potential.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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Farmers Branch, TX
Direct Hire Jul 28, 2025 Admin/Office Job Title: Customer Experience Director
Job Overview:
We are seeking an experienced and strategic Customer Experience Director to lead high-volume contact center operations in a dynamic healthcare environment. This fully remote, direct-hire role requires residency in the Eastern time zone and offers an exciting opportunity to make a significant impact on patient experience and operational performance. You will oversee a large, geographically dispersed team and drive initiatives to improve service quality, efficiency, and technology adoption across multiple channels.
Compensation:
• Salary range: $140,000 – $160,000/year
• Bonus opportunities available
Work Schedule:
• Monday to Friday, 8:00 AM – 6:00 PM EST
Key Responsibilities of the Customer Experience Director:
• Provide strategic leadership for national contact center operations focused on patient experience across phone, chat, SMS, and self-service platforms.
• Align contact center goals with broader revenue cycle metrics, including first call resolution, NPS, call quality, and efficiency.
• Oversee a large team, including 3–5 direct reports and approximately 150 indirect reports, including both U.S.-based and international staff.
• Collaborate cross-functionally with departments such as billing, enrollment, IT, and client services to ensure patient-centric service delivery.
• Lead initiatives to implement and optimize technology solutions (CRM, IVR, AI chat, call routing).
• Build and develop leadership teams, creating a culture focused on accountability, coaching, and diversity.
• Drive improvements through data analysis, quality audits, and feedback loops.
• Manage workforce planning, budgeting, and technology investments.
• Support client relations and represent the organization in executive-level meetings and escalations.
• Lead vendor operations and occasional international travel as needed.
• Identify strategies to reduce call volume through self-service tools and FAQs while maintaining accessibility for all patient populations.
Qualifications and Skills for the Customer Experience Director:
• Bachelor’s degree required; Master’s degree in Healthcare Administration, Business, or related field strongly preferred.
• 10+ years of experience in healthcare call center operations or revenue cycle leadership.
• 5+ years managing large, multi-site or virtual contact center teams.
• Strong understanding of healthcare revenue cycle and patient access functions.
• Proven success in implementing technology solutions and improving patient satisfaction metrics.
• Exceptional communication and executive presence, with ability to influence stakeholders.
• Skilled in data analysis, performance improvement, and change management.
• Experience with CRM platforms and call center technology.
• Demonstrated commitment to inclusivity, equity, and patient-centered service.
Why Join Us?
This is a high-impact role where you can lead meaningful change in a mission-driven healthcare environment. You'll collaborate with top professionals across functions and geographies, champion innovation in patient experience, and build high-performing teams that make a difference in patients' lives every day.
About Us:
Contemporary Staffing Solutions (CSS) is a trusted leader in providing contract, temporary, temp-to-hire, and direct hire staffing solutions. With decades of experience, we’ve grown from a staffing agency to a nationwide provider of workforce management solutions. Our niche recruitment expertise spans Accounting & Finance, Call Center & Office Support, Human Resources, Sales & Marketing, and Information Technology.
Explore more about CSS and how we connect great talent with exceptional opportunities by visiting www.ContemporaryStaffing.com.
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