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Benefits CSR (Remote) - #110349

Location : Remote, Remote
Job Type : Temp/Contract
Compensation : 17.71 USD/HOUR
Start Date : 06/13/2022
End Date : 12/05/2022
Hours : Full Time
Travel : No
Relocation : No

Job Description :

Benefits CSR - Fully Remote!

Multiple job-seekers with knowledge of Employee Benefit Plans are needed for a Benefits CSR position! As the Benefits CSR, you will primarily be responsible for providing knowledge about health insurance and benefit plans. This is a REMOTE POSITION  offers $15-20/HR based on experience!


Responsibilities of the Benefits CSR Include:

  • Interfacing with internal and external resources to provide guidance and direction regarding benefit plan options, cost factors and detailed benefit review

  • Answering incoming calls and respond to benefit inquires

  • Placing outbound follow-up calls for issues that cannot be resolved during the initial call

  • Providing benefit information to members, about questions and concerns about benefit options. Help members compare and contrast benefits during open enrollment, or client new hires,  and members experiencing a change of status

Required Qualifications :
Requirements of the Benefits CSR Include:

  • High School Degree/GED (Associate/Bachelor's degree preferred)

  • 1-4 years experience in Call Center Open Enrollment

  • Knowledge of COBRA, Medicare, FSA's, SPD's, etc.

  • Outstanding customer service skills

  • Excellent written and oral communication skills

  • Basic Knowledge of MS Word and Excel required

  • Ability to work remotely (high speed internet)

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.


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