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Customer Care Representatives #101163

Location : Marlton, NJ
Job Type : Direct
Compensation : 15.00 USD/HOUR
Start Date : 04/13/2020
Hours : Full Time
Travel : No
Relocation : No

Job Description :

Customer Service Representatives

Five Customer Service Representatives are needed for DIRECT-HIRE positions in Mount Laurel, NJ! As a Customer Service Representatives, you will be responsible for assisting customers with their mortgage. These positions offer $15 an hour.

Responsibilities of the Customer Service Representative include:

  • Answering incoming calls, assisting customers, and fielding calls if necessary.

  • Making outbound calls if needed.

  • Keeping non-public customer information confidential.

  • Maintaining detailed customer records.

  • Building customer relationships by listening to customers and providing solutions for their issues both accurately and in a timely manner.

  • Taking on additional job duties as assigned.

  • Willing to work any time between 8am to 10pm, Monday through Friday, and occasional Saturdays.

Perks of Working with Our Client Company (for full-time employees):

  • Medical, Dental, and Vision insurance

  • Disability and Life insurance

  • Medical and Dependent Care Flexible Spending

  • Business casual dress code

  • 401K Plan

  • Perks and Rewards program

  • Paid Holidays, Vacation, and Sick time

  • Competitive salary

  • Opportunities for career development

Requirements of the Customer Service Representative:

  • High school diploma/GED (Bachelor’s degree preferred)

  • Minimum 2 years’ customer service-related experience (Call Center experience needed, banking experience preferred!)

  • Excellent communication and interpersonal skills

  • Computer proficient and able to navigate Lead Management Systems

  • Able to multitask and work in a fast-paced, ever-changing team environment

Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. Originally a staffing agency, we have evolved into a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Salesforce. We respect our clients and candidates equally while keeping the client’s best interest in mind. We operate with pro-active pipelines, with the highest business ethics, a winning spirit in our approach, a team-oriented workflow, and with real cross-training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!



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Mt. Laurel, NJ 08054

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