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DoralFL Contract Dec 3, 2024 Accounting Finance Accounts Receivable/Billing Representative Contemporary Staffing Solutions is seeking an Accounts Receivable/Billing Representative to join our client for a temporary opportunity in Doral, FL! As the Accounts Receivable/Billing Representative, you will be responsible for managing billing processes, ensuring accurate and timely invoicing, reconciling payments, and resolving discrepancies to maintain efficient financial operations. This role offers $25/hour! Responsibilities of the Accounts Receivable/Billing Representative Include: Execute daily billing processes, analyze customer accounts, and resolve discrepancies. Process incoming payments, reconcile customer accounts, and address errors in billing or payment transactions. Prepare and analyze financial reports, ensuring accuracy and initiating corrections as needed. Collaborate with internal teams and third-party vendors to streamline billing and payment operations. Maintain compliance with internal controls and industry regulations while identifying opportunities for process improvements. Qualifications: High school diploma or equivalent; additional education or certification in accounting or finance is a plus. 5 years of experience in billing, payment processing, or related financial roles; utility industry experience preferred. Proficiency with accounting software, SAP, or other financial systems. Strong analytical and organizational skills with a high attention to detail and accuracy. Excellent communication skills and the ability to work independently or collaboratively in a fast-paced environment. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
FarmingdaleNY Direct Hire Dec 3, 2024 Clinical Medical Laboratory Scientist Contemporary Staffing Solutions is seeking several Medical Laboratory Scientists to join our client for an opportunity in Farmingdale, NY! As the Medical Laboratory Scientist, you will be responsible for supporting clinical research through specialized laboratory testing in Chemistry, Hematology, or Immunology. This direct hire role offers $33-59/hour depending on experience! Responsibilities of the Medical Laboratory Scientist Include: Operate laboratory equipment according to established procedures and perform maintenance and quality control. Conduct equipment checks, performance testing, and preventive maintenance as assigned. Ensure test accuracy by adhering to Quality Control Standard Operating Procedures. Document assay tracking and test results comprehensively for review and reporting. Perform proficiency testing within assigned laboratory sections to maintain standards. Qualifications: NYS license as a Medical Laboratory Scientist required; ASCP certification and a Bachelor’s degree in Clinical Laboratory Science or related field preferred. Minimum of 6 months of experience in a clinical or research laboratory setting with strong knowledge of laboratory techniques, instrumentation, and quality control procedures. Excellent attention to detail, critical thinking, and teamwork skills, with the ability to communicate effectively in a collaborative environment. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
MedfordNJ Contract To Hire Nov 27, 2024 Office Call Center Contemporary Staffing Solutions (CSS) is seeking a detail-oriented and friendly Administrative Receptionist to join our client in Medford, NJ. This temporary-to-hire opportunity offers up to $20/hour! The Administrative Receptionist will serve as the first point of contact for visitors and support the daily operations of our client’s office. The ideal candidate will be highly organized, with strong multitasking abilities and a professional demeanor. Key Responsibilities: Welcome and assist visitors, ensuring their needs are promptly addressed. Manage incoming calls, directing them to the appropriate staff or department. Perform general office tasks, such as photocopying, scanning, and faxing. Maintain and organize electronic filing systems, adhering to established procedures. Oversee office supply inventory and coordinate purchases to meet departmental needs. Ensure proper postage for outgoing mail and maintain the postage meter. Prepare and distribute training completion certificates while ensuring accurate recordkeeping. Coordinate the distribution and return of company-issued equipment and supplies. Assemble and send welcome packages to new hires. Collaborate with vendors to arrange maintenance or replacement of shared office equipment. Occasionally deliver or pick up items from external locations. Perform additional administrative tasks as needed. Qualifications: High School Diploma or equivalent. Previous experience in customer service and administrative roles. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong verbal communication skills, especially via telephone. Ability to manage multiple priorities and meet deadlines in a dynamic environment. A positive and professional attitude with a collaborative mindset. Willingness to obtain a notary certification (if not already certified). Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
West ChesterPA Direct Hire Nov 27, 2024 Office Call Center Contemporary Staffing Solutions (CSS) is seeking a Professional Education Events Manager to join our client in West Chester, PA. This permanent opportunity starts at $75,000 annually with bonus opportunities! The Professional Education Events Manager oversees the planning, execution, and logistical coordination of educational and market-oriented events. This role supports initiatives such as medical education courses, sales training sessions, trade shows, and related activities. The manager will collaborate with diverse stakeholders, including healthcare professionals, corporate employees, and sales teams, to ensure events align with organizational goals and industry standards. Key Responsibilities Plan, coordinate, and execute professional education events, including onsite and virtual sessions. Maintain and communicate a comprehensive event calendar to internal and external stakeholders. Manage all aspects of event logistics, including venue selection, vendor negotiations, and catering services. Oversee registration processes, from invitations to post-event evaluations. Facilitate global webinar-based training in partnership with professional education and marketing teams. Support the organization’s presence at trade shows and surgical society meetings by coordinating booth logistics and related activities. Collaborate on content and training development for educational initiatives. Provide metrics and reports on event outcomes to measure effectiveness and identify improvement opportunities. Coordinate travel logistics for faculty and participants, including international travel programs. Ensure compliance with applicable regulations, standards, and quality management systems. Qualifications Bachelor’s degree (completed or in progress) required. 3-5 years of experience in event planning or professional education coordination. CMP certification is preferred. Familiarity with the medical device, orthopedic, or spine industry is highly desirable. Experience working with sales teams, customers, and external vendors. Proficiency in software tools such as Microsoft Word, Excel, and PowerPoint. Experience with event management platforms (e.g., CVent) preferred. Budgeting and financial planning experience related to events is required. Knowledge of quality system requirements is a plus. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
King of PrussiaPA Contract To Hire Nov 26, 2024 HR Contemporary Staffing Solutions (CSS) is seeking a dynamic and driven ABA Recruiter to join our client in King of Prussia, PA! This temporary-to-permanent opportunity is starting at $31/Hour! This role focuses on high-volume recruitment for behavioral health positions. The ideal candidate thrives in fast-paced environments, has exceptional organizational skills, and possesses the motivation to meet ambitious hiring goals. Key Responsibilities: Manage the full-cycle recruitment process for behavioral health roles, ensuring timely and quality placements. Collaborate with hiring managers to identify staffing needs and develop recruitment strategies. Proactively source candidates through various platforms and methods, including job boards, social media, and employee referrals. Screen and assess candidates to match qualifications with job requirements. Meet monthly hiring targets, averaging 40 hires per month. Utilize applicant tracking systems (ATS) to manage candidate pipelines efficiently. Support and contribute to organizational growth by maintaining a strong focus on hiring goals and deadlines. Qualifications: 3–5 years of high-volume recruitment experience, preferably in the behavioral health or healthcare sector. Proven ability to thrive under pressure and meet aggressive hiring targets. Familiarity with applicant tracking systems (iCIMS preferred). Strong interpersonal and communication skills, with the ability to build relationships with candidates and internal stakeholders. A proactive mindset with excellent organizational and time-management abilities. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
LanghornePA Contract To Hire Nov 26, 2024 Mortgage Contemporary Staffing Solutions (CSS) is seeking a Funding Specialist to join our client in Langhorne, PA! This temporary-to-permanent opportunity offers $20-$28/Hour! The Funding Specialist plays a critical role in ensuring loans are funded accurately and on time. This position involves detailed file preparation, coordination with external parties, and ensuring compliance throughout the funding process. The role also includes monitoring and resolving issues related to disbursements and monetary transfers. Key Responsibilities: Prepare loan files for funding, verifying title requirements and documents for accuracy and insurability. Initiate and manage disbursements through wire transfers or printed checks. Collaborate with external partners, such as vendors and attorneys, to facilitate timely loan funding. Identify and report discrepancies, shortages, or errors in the funding process. Address daily deposits, escalations, and any funding-related exceptions or delays. Complete the final funding process, including overnight check handling, wire confirmations, and related documentation. Manage deposits and ensure compliance with wire and check policies. Coordinate post-closing activities, including tax payments, recording, and policy handling. Communicate with clients and borrowers to resolve trailing document issues or necessary corrections. Perform additional duties as assigned to support operational goals. Qualifications: High school diploma or equivalent required. A minimum of three years of experience in a title, mortgage, or financial services environment preferred. Strong attention to detail and ability to meet tight deadlines under pressure. Demonstrated ability to work independently while maintaining exemplary customer service. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer skills. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
SarasotaFL Direct Hire Nov 26, 2024 Accounting Finance Contemporary Staffing Solutions (CSS) is seeking an experienced and detail-oriented Senior Corporate Tax Accountant to join our client in Sarasota, FL! This permanent opportunity offers up to $105,000 annually with bonus opportunities. This role includes the preparation and review of tax returns, provision calculations, and responding to tax authorities, as well as participating in special projects and technical tax research. The ideal candidate will possess a strong understanding of federal and state tax regulations and a commitment to accuracy and collaboration. Key Responsibilities Review federal and state corporate and partnership tax returns, including unitary filings. Calculate and analyze book-tax differences and state apportionment. Prepare and review quarterly estimates, annual extension filings, and tax provisions. Facilitate data collection with internal accounting teams and external advisors. Research and draft responses to inquiries from federal and state tax authorities. Reconcile tax-related accounts and address discrepancies. Support and lead aspects of special tax projects, including technical research and documentation. Collaborate across departments to ensure tax compliance and support business operations. Qualifications Bachelor’s degree in Accounting, Finance, or a related field. Minimum of 3 years of experience in federal and state taxation, with at least 1 year in a supervisory or review capacity. A blend of public accounting and corporate tax experience is preferred. Advanced proficiency in MS Excel; experience with tax software (e.g., CorpTax) is advantageous. Strong analytical skills and a detail-oriented approach. Excellent organizational and communication abilities. A proactive, team-oriented mindset with a commitment to meeting deadlines. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
London Direct Hire Nov 26, 2024 Accounting Finance Contemporary Staffing Solutions (CSS) is seeking a highly skilled and detail-oriented Senior Accountant to join our client for a temporary, remote opportunity! This role involves managing audit processes, supporting tax compliance, and contributing to various accounting projects. The ideal candidate will have a strong foundation in corporate accounting practices, exceptional analytical skills, and the ability to collaborate in a dynamic team environment. This role offers $90,000-$100,000 annually based on experience! Key Responsibilities: Oversee federal and state audit processes, ensuring timely and accurate responses to inquiries. Prepare and analyze data to support audit requests and tax compliance activities. Assist in the preparation and review of federal and state tax returns, as needed. Address state tax notices and support related tax inquiries. Participate in special accounting and tax-related projects as assigned. Qualifications: Bachelor’s degree in Accounting, Finance, or a related field. A minimum of 4 years of corporate accounting experience, with exposure to tax audits preferred. Proficiency in advanced Microsoft Excel functions, including pivot tables and VLOOKUP. Experience with SAP or Oracle systems is advantageous. Strong attention to detail and organizational skills. Excellent written and verbal communication abilities. Team-oriented mindset with a positive attitude and adaptability to changing priorities. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Pocono LakePA Contract Nov 26, 2024 Office Call Center Contemporary Staffing Solutions (CSS) is seeking a dedicated and personable Customer Service Representative to join our client in Pocono Lake, PA! This seasonal opportunity offers $17-$20/Hour. The ideal candidate will engage with customers in a professional and supportive manner, delivering top-notch service and ensuring all interactions reflect our commitment to customer satisfaction. This role requires active listening, effective problem-solving, and a customer-first attitude. Responsibilities: Uphold company standards in safety, customer satisfaction, presentation, and goal achievement. Manage customer interactions through various channels, including in-person, phone, and email, with a focus on resolving inquiries efficiently. Utilize multiple software applications and resources to document transactions accurately and comprehensively. Maintain a structured work schedule in a fast-paced contact center environment, adhering to designated break times and lunch schedules. Support additional hours as needed during emergencies, which may involve travel to multiple locations. Process transactions, including payment handling, service orders, and billing adjustments. Address customer questions and concerns about billing, service initiation/termination, and other account-related requests. Accurately handle cash transactions and ensure balanced and reconciled cash reports when applicable. Actively participate in community outreach and company initiatives. Requirements: Minimum of 2 years of clerical or customer service experience, preferably in a call center environment. Strong communication skills, both written and verbal. Bilingual in Spanish and English is a plus. Experience with cash handling and basic accounting principles. Proficiency in Microsoft Office Suite and other relevant software. Ability to work in a structured setting, managing both telephone and face-to-face interactions. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
West Palm BeachFL Contract Nov 26, 2024 Mortgage Contemporary Staffing Solutions is seeking a Modification Processing Specialist to join our client in West Palm Beach, FL! The Modification Processing Specialist is responsible for verifying and updating approved modification terms in the system, conducting necessary research as required by business units or government-sanctioned entities (GSE). This Contract opportunity offers up to $25/Hour! Key Responsibilities: Efficiently process various modification updates related to mortgage loans within stringent deadlines. Handle Investor Accounting and Investor Reporting requests and inquiries promptly. Prioritize requests and escalations from executive and senior management, as well as other business units such as Research and Ombudsmen. Prepare modifications for recording in accordance with the requirements of different states and counties. Send completed modifications to borrowers and document custodians following GSE guidelines. Undertake other duties and special projects as assigned to support the overall objectives of the team. Qualifications: High School Diploma, GED, equivalent certification, or relevant military experience. A minimum of two years in mortgage servicing is beneficial. Strong organizational skills to manage multiple tasks efficiently and effectively in a dynamic environment. Ability to remain flexible and meet non-negotiable deadlines amidst changing priorities and requirements. Results-driven with strong problem-solving and analytical thinking capabilities. Proficiency in PC usage, particularly in Excel and Word. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
WilmingtonDE Contract Nov 25, 2024 Accounting Finance Staff Accountant Contemporary Staffing Solutions is seeking a Staff Accountant to join our client for a temporary, hybrid opportunity in either their Cincinnati, OH or Wilmington, DE offices! As the Staff Accountant, you will be responsible for ensuring timely, accurate account analyses and reconciliations, and maintaining the accuracy and compliance of financial information with established procedures and company practices. This role offers $24-25/hour based on experience! Responsibilities of the Staff Accountant Include: Reconcile assigned General Ledger accounts monthly and report potential issues to the Accounting Manager. Assist with monthly and yearly departmental closing procedures, including reconciliations and cash receipts processing. Participate in the budgeting process, updating materials, reviewing software, and addressing questions. Prepare and review annual and monthly income and expense budgets, addressing management inquiries. Assist in forecasting income and expense accounts, analyzing financial data, and suggesting changes based on management feedback. Requirements of the Staff Accountant: Bachelor's degree in Accounting, Finance, or another related field. 1-2 years of corporate accounting experience. Proficiency in Excel, Word, Access, and other MS Office applications. Ability to work under managerial supervision and direction. Strong oral and written communication skills for effective interaction. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
PhiladelphiaPA Contract To Hire Nov 25, 2024 HR Contemporary Staffing Solutions (CSS) is seeking an experienced HRIS Analyst to join our client for a hybrid opportunity in Philadelphia, PA! This temporary opportunity offers between $38-$41/Hour! The HRIS Analyst will support the Human Resources team in managing HR systems, analyzing workforce data, and providing actionable insights through advanced reporting. The HRIS Analyst will collaborate with stakeholders to ensure the effective use of HR systems, maintain data integrity, and support decision-making through detailed reporting and analytics. Key Responsibilities: Perform comprehensive assignments within the HR Analytics & Reporting function, ensuring timely and accurate completion. Provide recommendations and alternative solutions to management by analyzing potential scenarios and outcomes. Execute tasks and deliverables under the guidance of senior analysts and management, contributing to team projects as needed. Generate and maintain reports and queries using advanced tools, including calculated fields, matrix, and composite reports. Ensure data integrity across systems by conducting routine queries, audits, and data analysis. Update and maintain business processes, condition rules, and other system configurations as required. Develop and present project dashboards and status reports for stakeholders and senior leadership. Gather business requirements, conduct process analysis, and suggest improvements to optimize HR systems and reporting. Qualifications: Bachelor’s degree in Mathematics, Economics, Data Analytics, or a related field. 2+ years of experience in HR Analytics & Reporting or a similar analytical role. 5+ years of experience working within an HRIS team or as an Oracle consultant. Proficiency with Oracle platforms (e.g., Taleo, PeopleSoft), Tableau, and SQL for report generation and data analysis. Strong understanding of statistical methods such as predictive analytics, regression analysis, and ROI analysis. Experience creating executive-level presentations and recommendations based on data findings. Advanced proficiency in MS Office Suite applications. Familiarity with HR functions and workflows. Proven ability to work independently on assignments requiring discretion and sound judgment. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Mt. LaurelNJ Contract Nov 25, 2024 Office Call Center Fleet Solutions Representative Contemporary Staffing Solutions is seeking a Fleet Solutions Representative to join our client for a temporary, hybrid opportunity in Mount Laurel, NJ! As the Fleet Solutions Representative, you will be responsible for the coordination and execution of client and prospect visits, contributing to customized presentations and logistics to ensure a seamless experience. This role offers $20-25/hour depending on experience! Responsibilities of the Fleet Solutions Representative Include: Plan and coordinate client and prospect visits, including meeting agendas and logistics such as room reservations, catering, and travel arrangements. Collaborate with internal stakeholders to develop customized meeting objectives and strategic presentations. Research client and prospect details, tailoring presentations and meeting strategies to fit their specific needs. Manage visit preparation and ensure all documents, materials, and logistics are in place for a successful execution. Support special projects, client forums, and events to enhance overall departmental initiatives. Qualifications: Bachelor’s degree or currently pursuing, preferred. Strong proficiency in Microsoft Office (Word, Excel, PowerPoint). Excellent verbal and written communication skills, with a strong focus on customer service. Two or more years of experience in account management or sales administration, preferred. Strong organizational skills, attention to detail, and ability to manage multiple priorities under tight deadlines. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
PhiladelphiaPA Contract Nov 22, 2024 Office Call Center Contemporary Staffing Solutions (CSS) is seeking a Customer Service Representative to join our client for a remote opportunity (must be located in EST). The Customer Service Representative will provide essential support by handling customer inquiries, resolving complaints, and offering information about policy coverage, premiums, and procedures. This Contract opportunity offers $19/Hour! Key Responsibilities: Respond to customer inquiries and complaints in a courteous and timely manner. Provide detailed information about active policies to customers, agents, and employees. Translate complex contract language into easily understood terms for callers. Resolve a variety of customer issues, ensuring thorough follow-up when additional research is required. Maintain accurate records of customer interactions and inquiries. Handle requests for policy updates, changes, and other service-related needs. Assist with specific projects related to policy management. Collaborate with other departments to address customer service issues. Process address and correspondence changes accurately. Provide guidance on electronic billing, including support for online enrollment and software upgrades. Qualifications: High School Diploma or equivalent required; an Associate’s Degree is preferred. Bilingual (English/Spanish) strongly preferred. At least 5 years of experience in a high-volume customer service environment. Strong understanding of policy administration and claims processing. Excellent verbal communication and telephone etiquette. Strong problem-solving abilities with sound judgment. Ability to multitask and work in a fast-paced team environment. Proficient in Microsoft Windows and Excel. Highly organized with strong time-management skills. Ability to handle difficult or upset callers with professionalism and composure. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
MoorestownNJ Direct Hire Nov 22, 2024 Office Call Center Contemporary Staffing Solutions (CSS) is seeking a Data Manager to join our client in Moorestown, NJ! The permanent opportunity offers $50,000-$55,000 annually based on experience. The Data Manager plays a critical role in ensuring the accuracy and integrity of data within internal systems. This position involves managing eligibility and payroll information, producing accurate reports, and resolving discrepancies efficiently. The ideal candidate thrives in a collaborative environment, demonstrates exceptional attention to detail, and works effectively with minimal supervision. Key Responsibilities: Accurately input and maintain eligibility and payroll data within the claims administration system using established protocols. Prepare and submit weekly status reports to the department supervisor, providing updates on task progress and data trends. Collaborate with cross-functional teams to promptly identify and resolve data discrepancies. Generate precise invoices in adherence to timelines and procedural standards. Maintain confidentiality and ensure compliance with organizational policies and data security guidelines. Qualifications and Skills: Proficiency in database management, data entry practices, and Microsoft Office Suite. Previous experience with claims administration systems or related fields is a plus. Background in banking or financial services is acceptable. Strong critical thinking skills and a proactive approach to problem-solving. Exceptional attention to detail and a commitment to maintaining data accuracy. Ability to manage multiple tasks effectively and meet deadlines. Comfortable working independently with minimal supervision while seeking clarification when necessary. Adaptable to new technologies, systems, and processes. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
WilmingtonDE Direct Hire Nov 21, 2024 Legal Contemporary Staffing Solutions (CSS) is seeking a detail-oriented and organized Trust Administration to join our client for a hybrid role in Wilmington, DE. This permanent opportunity offers $70,000-$80,000 annually. The ideal candidate will have a background in legal or trust management, strong analytical abilities, and exceptional communication skills. This role involves ensuring compliance with legal and financial regulations while maintaining high service standards for clients. Responsibilities: Collect, evaluate, and organize necessary trust documentation and prepare files for new accounts. Establish and manage trust accounts, including opening bank and brokerage accounts. Process investment transactions, distributions, and expense payments in accordance with trust agreements. Conduct compliance checks for new trusts and resolve exceptions, adhering to all regulatory requirements. Serve as a liaison with clients, attorneys, and advisors to ensure seamless account management. Conduct annual reviews of assigned trusts and maintain accurate records using trust accounting software. Prepare reports, business correspondence, and beneficiary notices, ensuring timely and accurate delivery. Assist in preparing invoices for trustee services and support the collection of outstanding fees. Training: Mentor and train trust administration assistants as needed. Stay updated on legal, tax, and investment developments impacting trust accounts. Qualifications: Bachelor’s degree from an accredited institution; additional certifications (e.g., Paralegal Certificate, CTFA) or relevant training (e.g., Cannon or ABA Trust School) are a plus. At least three years of experience in legal or trust administration. Strong understanding of trust documents, legal terminology, and regulatory requirements. Proficiency in Microsoft Office; experience with trust accounting systems (e.g., AccuTrust, Cheetah, SEI, SunGard) preferred. Excellent organizational, analytical, and interpersonal communication skills. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
MarltonNJ Contract Nov 21, 2024 Office Call Center Collateral Specialist Contemporary Staffing Solutions is seeking a detail oriented Collateral Specialist to join our client for a temporary opportunity in Marlton, NJ! As the Collateral Specialist, you will be responsible for ensuring collateral files are properly stored and transferred in compliance with relevant guidelines, working with document custodians, counsel, and in-house servicing. This role offers $18.50/hour! Responsibilities of the Collateral Specialist Include: Receive, sort, file, and ship collateral; ensure safekeeping of original loan documents. Verify and audit collateral documents; ensure accurate data in tracking systems. Submit requests for document copies and originals within 2 business days. Generate file manifests upon receipt and release; maintain organized filing. Perform inventory checks, gather documents for transfers/sales, and scan/upload to EDMS. Requirements of the Collateral Specialist: High school diploma or GED required 1 year of office experience in a metrics-driven environment Strong written and verbal communication skills Scanning experience highly preferred Ability to lift and move boxes of files (up to 25 lbs) daily Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.  
Cherry HillNJ Contract Nov 21, 2024 Office Call Center Contemporary Staffing Solutions (CSS) is seeking an Order Services Representative to join our client for a remote opportunity. This temporary role offers $25-$28/hour! The Order Services Representative plays a critical role in ensuring seamless service for our customers by managing and processing orders, addressing inquiries, and resolving issues promptly. This is a remote position, reporting to the Order Services Manager, and requires exceptional communication and organizational skills to collaborate effectively across departments and with external partners. Key Responsibilities Process customer orders received through various channels (EDI, email, phone), ensuring accuracy and adherence to production schedules and lead times. Communicate updates regarding order or shipping delays and adjust orders as needed to meet customer requirements. Proactively address and resolve challenges related to logistics, production, quality, and other customer concerns. Maintain assigned customer accounts by promptly responding to inquiries, gathering relevant information, and providing thorough solutions. Analyze data to identify trends, optimize processes, and support continuous improvement initiatives. Collaborate with internal teams to align customer needs with organizational objectives and policies. Ensure accurate and clear documentation of communications, orders, and resolutions. Adapt to changing priorities and effectively manage competing demands to deliver excellent customer service. Required: Associate’s degree in Business or related field, or equivalent professional experience. Proficiency in basic math and computer applications. Previous experience in a customer service role. Strong verbal and written communication skills. Ability to multi-task, prioritize, and maintain attention to detail. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Boca RatonFL Direct Hire Nov 20, 2024 Office Call Center Contemporary Staffing Solutions (CSS) is seeking a Workforce Management Specialist to join our client in Boca Raton, FL! This permanent opportunity offers $23-$26/Hour! The Workforce Management Specialist plays a critical role in ensuring optimal staffing and resource management within the contact center. This position is responsible for monitoring call traffic, managing agent schedules, and analyzing performance data to maintain service level objectives. The ideal candidate will collaborate with internal teams to forecast needs, adjust workflows, and provide first-line technical support to contact center staff. Key Responsibilities: Develop and manage agent schedules using workforce management software. Track and forecast call traffic to align staffing with service demands. Provide timely schedule adjustments and performance reports to management. Analyze labor data to identify trends and support strategic staffing decisions. Plan and oversee inbound and outbound campaigns, including call lists, scheduled callbacks, and marketing initiatives. Collaborate with stakeholders to execute campaigns effectively. Maintain and manage call system files and configurations. Serve as a subject matter expert on workforce management tools and processes. Provide tier-one technical support for contact center systems. Monitor and communicate system downtimes or performance issues. Qualifications: High school diploma or equivalent; an Associate degree is preferred. Minimum of three years in a related field, such as call center operations or administrative roles. Proficiency in workforce management software, Microsoft Excel (advanced), and other Office Suite tools. Experience with CRM and telephony systems (e.g., Salesforce, NICE). Strong analytical skills and attention to detail. Exceptional organizational skills and the ability to manage multiple priorities. Strong communication and interpersonal abilities. Technical aptitude for troubleshooting and system optimization. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
MarltonNJ Direct Hire Nov 19, 2024 Accounting Finance Contemporary Staffing Solutions (CSS) is seeking a detail-oriented and organized Bookkeeper to join our client in Marlton, NJ! This permanent opportunity offers $55,000-$65,000 annually. In this role, you will be responsible for maintaining accurate financial records and assisting with various accounting functions to support our clients or internal business operations. The ideal candidate has a strong aptitude for numbers, excellent problem-solving skills, and is dedicated to delivering quality results. Key Responsibilities Record and categorize business transactions, including accounts payable and receivable. Reconcile general ledger accounts, bank statements, credit card statements, and loan accounts. Generate and analyze financial reports, including updated financial statements. Process payroll and sales tax filings, ensuring compliance with relevant regulations. Create and manage year-end reporting requirements, such as 1099s and W-2s. Utilize accounting software, including QuickBooks and other tools, to enhance efficiency and accuracy. Collaborate with accountants and other staff to complete client projects. Stay updated on changes in accounting software and explore innovative solutions for efficient bookkeeping. Communicate effectively with clients and internal teams to address financial questions or concerns. Maintain and prioritize multiple tasks and meet deadlines with precision. Qualifications Proven experience in bookkeeping or a similar accounting role, preferably in a CPA firm or accounting department. Solid understanding of basic accounting principles and bookkeeping processes. Proficiency in accounting software, especially QuickBooks (Desktop and Online), and other tools such as MS Excel, Word, and Outlook. Experience with payroll and sales tax processing and filing. Strong analytical skills with keen attention to detail. Ability to organize, prioritize, and manage multiple projects efficiently. Self-starter with an outstanding work ethic and dependable track record. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
JacksonvilleFL Contract Nov 19, 2024 Insurance Contemporary Staffing Solutions (CSS) is seeking a Claims Assistant to join our client in Jacksonville FL! This temporary opportunity offers $18/hour! The Claims Assistant provides essential support to the claims department, assisting with claim processing, research, and administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to work both independently and collaboratively in a fast-paced environment. Key Responsibilities: Assist the claims team with claim-related administrative support, including data entry and document management. Conduct research and update claim systems accurately to support claims processing and resolution. Prepare, organize, and manage electronic files and documents using imaging systems and network drives. Maintain a high level of professionalism while communicating effectively with team members, stakeholders, and external contacts. Handle multiple assignments, ensuring tasks are prioritized and completed within deadlines. Identify and resolve discrepancies with accuracy and attention to detail. Participate in projects, training sessions, and other assigned tasks to enhance departmental operations. Requirements: High school diploma or GED. At least one year of experience in customer service, insurance-related roles, or administrative/clerical work. Keen attention to detail and commitment to maintaining accuracy. Proficiency in Microsoft Word, Excel, Outlook, and internet-based applications. Experience with imaging systems and document management tools. Ability to multi-task in a dynamic work environment while maintaining accuracy. Strong written and verbal communication skills. Excellent organizational and prioritization skills. Ability to work independently and manage time effectively. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
AlbanyOH Direct Hire Nov 18, 2024 Pharmaceutical Contemporary Staffing Solutions (CSS) is seeking a Quality Supervisor to join our client in Albany, OH. This permanent opportunity offers up to $110,000 annually. The Quality Supervisor ensures compliance with quality standards and regulatory requirements in a manufacturing or pharmaceutical environment. This role oversees quality assurance activities, including inspection, monitoring, and evaluation of processes, ensuring that products meet safety, identity, strength, and quality specifications. The supervisor collaborates with cross-functional teams to address quality concerns and implement continuous improvement initiatives. Key Responsibilities: Approve or reject materials and products based on established quality specifications. Evaluate completed batch records to verify adherence to procedures and test accuracy. Monitor and maintain compliance of equipment, processes, and workspaces. Ensure training programs are developed, implemented, and updated as needed. Lead investigations into product deviations, complaints, and quality issues, proposing and implementing corrective actions. Manage and oversee document control, including creating, revising, and issuing documents and labels. Identify and recommend quality improvement opportunities aligned with industry trends. Supervise a team of quality technicians, providing guidance, mentorship, and performance evaluations. Act as a resource for quality staff, addressing on-the-floor issues and promoting compliance. Collaborate with other departments to maintain and improve quality systems. Perform other quality-related duties as required to support organizational goals. Required Qualifications: Bachelor’s degree in a scientific or technical field. Minimum of 3 years of experience in a regulated environment with knowledge of FDA cGMP standards, preferably in pharmaceuticals. At least 2 years of leadership or supervisory experience in a quality assurance setting. Proficiency in quality management systems (QMS) and relevant software, including Microsoft Word and Excel. Strong organizational skills with meticulous attention to detail. Excellent written and verbal communication skills for cross-departmental collaboration. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
NisswaMN Direct Hire Nov 18, 2024 Accounting Finance Contemporary Staffing Solutions (CSS) is seeking a Senior Accountant to join our client for a remote opportunity! This permanent opportunity offers $75,000-$85,000 annually based on experience. This role will focus on managing monthly, quarterly, and annual closing activities, performing detailed account reconciliations, and supporting various initiatives aimed at enhancing financial operations and reporting. The Senior Accountant will collaborate with team members across departments to ensure the accuracy and integrity of financial statements while driving efficiency in processes. Key Responsibilities: Lead and execute month-end, quarter-end, and year-end closing activities, including journal entries and financial reporting. Perform comprehensive reconciliations for key accounts, including bank statements, revenue, and vendor analysis. Collaborate with internal stakeholders to identify and implement process improvements to streamline closing timelines and enhance reporting accuracy. Maintain robust documentation and reconciliation schedules to support a strong internal control environment. Analyze financial data to identify trends, discrepancies, and opportunities for improvement, providing actionable insights to leadership. Assist in the development and implementation of accounting systems and tools that enhance operational efficiency. Mentor and support junior accounting staff with complex accounting tasks and procedural guidance. Qualifications: Bachelor’s degree in Accounting, Finance, or a related field (CPA certification preferred). 3–5 years of progressive accounting experience, particularly in financial reporting and analysis. Strong understanding of GAAP and expertise in account reconciliations and general ledger management. Proficiency in accounting software and advanced Microsoft Excel skills. Familiarity with ASC 606 and contract analysis, particularly in SaaS or subscription-based business models, is highly desirable. Exceptional analytical, problem-solving, and organizational abilities. Strong interpersonal and communication skills, with the ability to work collaboratively across teams. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
GreenvilleDE Direct Hire Nov 15, 2024 Marketing Contemporary Staffing Solutions (CSS) is hiring a creative and results-driven Marketing and Social Media Manager for a hybrid role in Greenville, DE. This permanent position offers $30–$40/hour, based on experience. The ideal candidate will excel in digital marketing and content creation, overseeing social media, email campaigns, promotional efforts, and website updates while ensuring brand alignment. Key Responsibilities Develop and implement social media strategies to boost brand awareness and engagement. Manage posting schedules on platforms like Instagram, Facebook, and TikTok; engage with online communities. Create and edit high-quality multimedia content, including Reels, TikTok videos, and graphics. Execute email and SMS marketing campaigns, analyze performance, and optimize results. Plan and manage promotional activities, including sales and product launches. Maintain website content and oversee e-commerce operations for a seamless customer experience. Build partnerships with influencers and industry leaders, staying updated on marketing trends. Qualifications Experience in social media marketing, content creation, and brand management. Proficiency with platforms like Shopify and Mailchimp; strong analytical skills. Creative thinker with excellent organizational and communication abilities. Background in beauty, wellness, or retail industries is a plus. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Fort WashingtonPA Direct Hire Nov 15, 2024 Accounting Finance Contemporary Staffing Solutions (CSS) is seeking a Director of Finance to join our client for a hybrid opportunity in Fort Washington, PA. This permanent opportunity offers up to $130,000 annually! The Director of Finance will focus on financial planning, budgeting, analysis, and reporting while collaborating with senior management to ensure financial strategies align with business objectives. Key Responsibilities: Oversee the creation and analysis of accurate financial reports, ensuring compliance with regulations and deadlines. Present financial performance insights to senior leadership, offering actionable recommendations. Lead the development, selection, and implementation of budgeting and forecasting systems. Manage the annual budgeting process, including variance analysis and long-term forecasting. Partner with departmental leaders to identify opportunities for operational efficiencies and financial improvement. Provide strategic financial guidance to enhance organizational growth and sustainability. Build and develop a high-performing finance team, fostering professional growth and a culture of continuous improvement. Qualifications: Bachelor's degree in Finance, Accounting, Business Administration, or related field; an advanced degree (e.g., MBA) or relevant certification (e.g., CPA) is highly preferred. 5-10 years of progressive experience in finance, including leadership roles. Demonstrated expertise in budgeting and forecasting systems implementation. Advanced proficiency in ERP systems (e.g., NetSuite) and Microsoft Excel. Strong analytical skills, with the ability to interpret complex financial data. Proven leadership experience, including mentoring and team development. Excellent communication skills, both written and verbal, with the ability to convey complex financial concepts to non-financial stakeholders. Adaptable to dynamic, fast-paced work environments and shifting priorities. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
BaltimoreMD Contract To Hire Nov 15, 2024 Office Call Center Contemporary Staffing Solutions (CSS) is seeking a Receptionist to join our client in Baltimore, MD! This role involves managing the front desk, handling incoming calls, scheduling appointments, and performing various administrative tasks. This Contract opportunity offers $20-$24/Hour! Key Responsibilities: Welcome clients and visitors with a friendly and professional demeanor. Answer and direct phone calls to appropriate staff members. Maintain a tidy and presentable reception area. Assist clients with completing necessary forms and documents. Provide basic information about the company’s services and processes. Schedule client appointments and manage the calendar for staff. Handle incoming and outgoing mail and deliveries. Maintain office supplies inventory and place orders as needed. Perform clerical duties such as filing, photocopying, and faxing. Assist in the preparation and formatting of documents and correspondence. Ensure client files and records are accurately maintained and up-to-date. Handle confidential information with discretion and in accordance with company standards. Qualifications: High school diploma or equivalent. Proven experience as a receptionist or in a similar role. Proficient in Microsoft Office Suite and office equipment. Strong communication and interpersonal skills. Excellent organizational and multitasking abilities. Professional attitude and appearance. Ability to handle confidential information with discretion. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
DresherPA Contract To Hire Nov 15, 2024 Accounting Finance Contemporary Staffing Solutions is seeking an Account Specialist to join our client for a remote opportunity! This position supports the client’s team goals and objectives by handling all aspects of billing, from setup to termination, ensuring accuracy and efficiency throughout the process. This Contract-to-Hire opportunity offers up to $24/Hour! Essential Functions: Handle customer billing for Newport Retirement Services, including setup, change notice processing, review, corrections, maintenance, billing, and termination. Generate on-demand invoices as needed. Research and resolve billing inquiries in a timely manner. Utilize the ticket system to manage tasks and meet company response time guidelines. Investigate, track, and resolve accounting or documentation problems and discrepancies. Prepare adjustments related to billing functions and communicate effectively with internal and external customers. Maintain data integrity in fee application, CRM, and accounting systems pertaining to customer accounts and billing. Provide support for aged receivables. Assist with month-end close procedures. Perform other duties and special projects as assigned. Demonstrate proficiency in accounting software, external partner sites, and recordkeeping software. Be willing to work flexible hours to meet important financial deadlines. Maintain confidentiality of client information. Requirements/Qualifications: Advanced proficiency in Microsoft Office products, with at least an intermediate user level in Excel. Bachelor's degree in Accounting from an accredited university OR equivalent combination of education and work experience. Two years of experience in the financial services industry, billing, or accounting. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
ChicagoIL Direct Hire Nov 13, 2024 Legal Contemporary Staffing Solutions (CSS) is seeking a dedicated Biotech Associate to join our client’s Intellectual Property team focusing on biotechnology in Chicago, IL. This permanent opportunity offers $200,000-$225,000 annually based on experience. This role requires a deep understanding of life sciences paired with strong analytical skills in intellectual property law. The successful candidate will support our clients, which range from innovative startups to established leaders in the biotech sector, by helping to secure and defend critical intellectual property. Key Responsibilities: Engage directly with inventors to gain insights into new biotechnology innovations and assist in drafting comprehensive patent applications. Oversee and manage patent prosecution processes, ensuring adherence to U.S. Patent and Trademark Office (USPTO) guidelines. Analyze scientific literature and related documentation to identify key technical details and novel concepts. Draft opinions on non-infringement and patent validity, and contribute to IP litigation support where technical expertise is needed. Collaborate closely with clients, offering strategic insights and recommendations on protecting their intellectual property assets. Work independently and with senior practitioners to manage client projects, delivering high-quality service and maintaining professional communication. Requirements: Advanced degree (Master’s or PhD) in Biotechnology, Molecular Biology, or a related discipline. Admission to practice before the USPTO. At least three years of experience in patent preparation and prosecution, with a focus on biotechnology or life sciences. Strong analytical skills and a quick ability to understand new scientific concepts. Excellent organizational, verbal, and written communication skills for effective client interaction and collaboration. Ability to manage multiple projects with precision in a dynamic, deadline-driven environment. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Boca RatonFL Direct Hire Nov 12, 2024 Office Call Center Contemporary Staffing Solutions (CSS) is seeking a Director of Call Center Operations to join our client in Boca Raton, FL. This permanent opportunity offers up to $160,000 annually with bonuses and great incentives! The Director of Call Center Operations will oversee all aspects of customer service operations within the center, ensuring efficiency, high-quality service, and continuous improvement. This role requires a forward-thinking individual who can build and execute strategic plans, manage resources effectively, and promote a culture of exceptional customer service. Key Responsibilities: Oversee daily operations of the customer service center, focusing on enhancing efficiency, customer satisfaction, and employee engagement. Develop and implement strategies to optimize call center performance, aligning with organizational goals for member retention, revenue, and service quality. Prepare and manage the center's budget, balancing operational needs with financial goals. Establish metrics and standards to measure success, create performance reports, and present data-driven insights to senior leadership. Recruit, train, and mentor management-level staff, promoting a continuous learning environment and skills development across the team. Leverage advanced call center technologies, analytics, and best practices to enhance efficiency and elevate the customer experience. Ensure adherence to regulatory standards and organizational policies within all call center activities. Qualifications: Bachelor’s degree in Business Administration, Management, or a related field; relevant experience may substitute for educational requirements. 10+ years of experience in call center leadership, including direct management of large teams. Proven ability to drive customer service improvements through data analysis, performance management, and strategic initiatives. Strong presentation and executive communication skills. Experience managing call center technology, including CRM systems, dashboards, and performance KPIs. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
Mt. LaurelNJ Contract To Hire Nov 12, 2024 Office Call Center Licensing Administrator Contemporary Staffing Solutions is seeking a Licensing Administrator to join our client for a temporary to hire opportunity in Mount Laurel, NJ! As the Licensing Administrator, you will be responsible for the accurate and timely processing of vehicle licensing documents by working directly with state motor vehicle agencies and internal teams, providing excellent customer service, and troubleshooting issues related to vehicle licensing. This role offers $22/hour! Responsibilities of the Licensing Administrator Include: Coordinate with State Division of Motor Vehicles and Licensing Agencies to process client vehicle licensing requirements for cars, trucks, and specialized equipment. Accurately complete state licensing documents and ensure all necessary paperwork is submitted on time. Provide support and recommendations to internal and external clients on vehicle licensing best practices. Research and stay informed of changes in state laws and licensing requirements, communicating updates across departments. Proactively troubleshoot licensing delays and ensure licensing deadlines are met. Qualifications: Associate’s degree or equivalent work experience. Proficiency in MS Office programs (Outlook, Excel, Word, PowerPoint) and familiarity with office equipment. 1 year of administrative experience; knowledge of DMV regulations is a plus. Strong organizational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. Strong communication and customer service skills, with the ability to collaborate effectively with clients and internal teams. Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. We began as a staffing agency and evolved to a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, & Information Technology. To learn more about CSS, visit our website: www.ContemporaryStaffing.com.
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