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Call Center Agents - #107113

Location : Phoenix, AZ
Job Type : Temp/Contract
Compensation : 14.00 USD/HOUR
Start Date : 07/21/2021
End Date : 02/01/2022
Hours : Full Time
Travel : No
Relocation : No

Job Description :

Customer Service Representatives

Several friendly, detail-oriented job-seekers with experience in customer service are needed for Customer Service Representative positions in Phoenix, AZAs the Customer Service Representative, you will primarily be responsible for receiving a high volume of calls to coordinate non-emergency medical transportation needs for patients. These positions start at $14/HR and the opportunity to bonus up to $500 extra per month.

Responsibilities of the Customer Service Representative Include: 

  • Managing 60-100 calls daily.

  • Verifying insurance and obtaining authorizations.

  • Managing a network of transportation providers and providing the administrative infrastructure to authorize services and providing billing and claims payments.

  • Communicating with patients and providers to verify demographic information and document calls.

  • Providing excellent customer service.

  • Entering all requests accurately into Data Management system.

Required Qualifications :



Requirements of the Customer Service Representative:


  • High School Diploma/GED

  • Excellent interpersonal and communication skills

  • Strong multitasking skills with a focus on accuracy

  • Previous customer service experience (call center preferred but not required!)

  • Able to type more than 35 WPM

  • Bilingual (Spanish) Preferred 

  • Ability to work remotely - must have own computer and high speed internet 


Contemporary Staffing Solutions (CSS) has been a leading provider of contract, temporary, temporary-hire & direct hire solutions. Originally a staffing agency, we have evolved into a national provider of workforce management solutions with a niche recruitment focus in Accounting & Finance, Call Center & Office, Human Resources, Sales & Marketing, Information Technology, and Salesforce. We respect our clients and candidates equally while keeping the client’s best interest in mind. We operate with pro-active pipelines, with the highest business ethics, a winning spirit in our approach, a team-oriented workflow, and with real cross-training. The CSS team coaches you with current business intelligence so that we can manage your expectations. It’s what makes CSS great and, most importantly, FUN to work with!

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