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Production Support Engineer #107937

Location : Philadelphia, PA
Job Type : Temp/Contract
Compensation : 1.00 USD/HOUR
Start Date : 06/28/2021
End Date : 12/24/2021
Hours : Full Time
Travel : No
Relocation : No

Job Description :

Contract to Hire


No C2C rates

Must be elible for hire first day


Our client based in Philadelphia, PA is seeking a Production Support Engineer to join the team remotely. This is a 6 month contract to hire opportunity.


We are looking for a Senior Production Support Engineer (PSE) to join our SRE team and work cross-functionally across engineering, while being at the front lines, tackling production issues and supporting our cloud environment to ensure all production processes run efficiently. We’re looking for excited individuals who want to be immersed in our AWS cloud environment, and believe in our focus on Availability, Reliability and Durability. 



  • Being part of our on-call rotation to ensure the availability of our service.

  • Support the SRE team in the development of workflows, bug triage, roadmaps and multi-project updates.

  • Develop and maintain internal tools and services to monitor production jobs to ensure they execute as expected.

  • Proactively monitor application and infrastructure alerts and be able to react quickly.

  • Build automation around monitoring/alerting to improve mean time to acknowledge or help the stack self-heal

  • Identify weaknesses and support and dive into fixing them

  • Work closely with our vendors after incidents to help resolve and support escalation

  • Assist other teams as issues present themselves in either their code base or infrastructure

Required Qualifications :

  • 4+ years of experience working within production support, production support issues, and how to remediate in a timely manner

  • 4+ years of linux experience and supporting container solutions using Docker, ECS, or Kubernetes (K8S)

  • 2+ years of AWS cloud experience

  • Strong experience with troubleshooting, triaging, and Incident reporting

  • Experience working with applications requiring compliance audits




Contemporary Staffing Solutions (CSS) is a company that exudes unwavering results with urgency, honesty, and integrity. CSS has been a leading provider of contract, temporary, and direct hire solutions. Nationally supporting Salesforce Projects & Managed Services and staffing solutions with a focus in Accounting & Finance, Human Resources, Sales & Marketing, Information Technology, Salesforce, and Call Center & Office. Everyone at CSS operates with pro-active pipelines, the highest business ethics, a winning spirit in our approach, and a team-oriented workflow with real cross-training. The CSS team coaches you with current business intelligence so that we can timely deliver solutions to meet your expectations. Our testimonials on our website tell the story from our clients and candidates—check them out!




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